Question

No availability shown erroneously - appears correct after troubleshooting

  • 15 April 2024
  • 1 reply
  • 20 views

Hi, my availability was wiped out without me having changed anything at all (or logged into Calendly) through Tuesday to Friday last week. 

 

Once I logged in and troubleshooted, it appeared correctly. After this it was no longer synching to my calendars. Upon checking I noticed that now individual calendar types could be linked in my iCloud calendar (not available before). 

 

What has been changed? Was there an update? Is this likely to happen again and if so can you send warning before updates (not to miss any dates when availability is falsely removed)? 


1 reply

Userlevel 6

Hi @Eve Stoyan!

It sounds like your calendar connection was somehow disrupted or removed entirely which can occur if the provider (Apple) experiences outages, connection issues, or for security reasons. I can say with certainty though that we didn’t push any updates that would have caused it and the individual calendar type functionality you’re mentioning has been around for awhile.

Glad to hear you’re back up and running!

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