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208 Topics
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Teachers + Education User Group
Welcome to the Teachers + Education User Group!

We're thrilled to have you here! Whether you're a teacher, school administrator, or education professional, this group is designed just for you. We aim to provide support, resources, and a community of like-minded individuals to help you make the most of Calendly in your educational environment. Why This Group?This group is a place to support you in managing your ever evolving schedule. We are here to brain storm hurdles, share best practices, as well as tips and tricks for using Calendly to simplify scheduling, enhance parent-teacher communication, and streamline administrative tasks. Whether you’re scheduling parent-teacher conferences, setting up office hours, or managing team meetings, we’re here to help you make every minute count. Getting StartedDon’t be shy, we’re a friendly bunch! Start by introducing yourself in the “Welcome” thread. Share a bit about your role, your school, and how you hope to use Calendly. We have a running Poll linked >> HERE Check out our “How to” se

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Sean Marlin
Community Manager
3 months ago
Sam S
Employee
Sam SEmployee
published in Featured Tips + Tricks
Start Time Increments: Managing your booking page's intervals of availability.

Hey there CalPals! Something I find myself mentioning all the time in my support interactions is how robust a tool Calendly can be when you have a good understanding of how it all works. With that in mind, I thought it was about time that I write up some articles on different features and settings in every Calendly account, from the free plan to Enterprise. Unofficially, I’m calling these my Calendly 101 articles. We’re going to start off with a fun and fun-ctional setting you’ll find in every Calendly event type, start time increments.  What are Start Time Increments?Ever wondered why your live booking page displays times in 30 min increments or intervals when you first create a new event type? That would be the default “Start time increments” settings at work. You might also find yourself asking:Why isn’t my booking page showing the right times to book? Why don’t the available times on my booking page match the availability blocks I set for my event type?Start time increments are the

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5 months ago
jillian
Community Manager
jillianCommunity Manager
posted in SMB + Entrepreneurs User Group
Check out the Solopreneurs + Calendly Learning Hub!

So you’ve done it – you’re turning your million dollar idea into a business and diving into the world of entrepreneurship. Whether your idea is destined to become a massive enterprise someday or always be the best small business around, solopreneurs have tons of decisions to make once you decide to take the plunge.We’ve got a TON of great and helpful nuggets of knowledge all around Calendly - on our Help Center, webinars, here, and more - and we’ve curated them especially for you. Learn a bit about getting started with Calendly, integrations available to make you money and save you time, and all sorts of business wisdom from Calendly and others!Check it out here: https://community.calendly.com/p/smb-solopreneur Got any resources you think we should add? Please share them in the comments below! 

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jillian
Community Manager
1 year ago
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Nathan42154Community Member
asked in How do YOU use Calendly?
“New Schedule” in the Availability settings seems to be gone

I just noticed that the ability to create individual “schedules” in the Availability settings seems to be gone, and I can’t help but wonder why one of the most useful features in Calendly was removed. Previously, I could set up different schedules like “Free Sessions,” “Paid Sessions,” “Client Sessions,” or “Sales Sessions” and apply them to specific event types as needed. This made it so easy to manage my availability and tailor it for different purposes. Now, it seems we’re limited to managing everything under one default schedule, which feels like a step backward. It’s making scheduling less efficient and more time-consuming for those of us who rely on this flexibility. Was this change intentional? If so, is there a replacement feature in the works, or is there some workaround that I might have missed? I’d love to hear how others are handling this change or if Calendly has plans to address this. 

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David
Community Manager
16 hours ago
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CurtisHCommunity Member
asked in How do YOU use Calendly?
Moving Appointments in Outlook/Teams

Hi, I have some questions around moving appointments. If i’m manaing my outlook calendar and I have an appointment today scheduled from calendly at 10 AM, and I drag and drop that appointment to 3 PM. The participant gets sent a reminder email and the appointment is updated in my Outlook, does Calendly ever update that in their system as the new time. When I use this means to reschedule (Drag n Drop) it seems like Calendly does not update backwards from outlook. If I do this for sake of efficiency and not having to click through the booking page, will it impact my analytics?

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David
Community Manager
20 hours ago
Sam S
Employee
Sam SEmployee
published in Featured Tips + Tricks
12 Days of Calendly, Day 8: Adding Calendly to Your Website

🎼On the eighth day of Calendly, my community gave to me: Calendly on my website, wow-WEE!!🎼Welcome to the 12 Days of Calendly, a series of guideposts where we give you the gift of product knowledge and understanding! Happy Monday Cal Pals! If you’re like me, you’re still turning the handle of the wind-up-toy that powers your brain for the week, especially this close to the end of the year. I thought I’d start the week off with something on the simpler side that will still have a massive impact on your business. Listen– I’m all about working smarter, not harder! Before I dive in, here’s what happened over the weekend:Day 6: Creating a Collective Event in a Team PageDay 7: Managing Your Branding with Multiple Businesses Alright, alright, I won’t keep you on the edge of your seat (as if the title of the article doesn’t give it away 🤪). Let’s dive into adding Calendly to your website, or “embedding”, for scheduling efficiency only matched by the big man in red himself 🎅. What is “embed

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David
Community Manager
22 hours ago
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Nadège76266Community Member
asked in FinServ User Group
Ongoing Issue with Calendly and Exchange Integration

Hello,I’ve been experiencing recurring issues with the connection between Calendly and Exchange.The connection seems to disconnect intermittently, which prevents my clients from booking appointments as they receive a message saying the calendar is unavailable.Similarly, when I try to create a poll, the system doesn’t seem to retrieve the available slots and instead shows an error message.When I check the synchronization page, I occasionally see that the Exchange server is disconnected. Refreshing the page sometimes resolves the issue temporarily, but it’s not consistent.This is puzzling, as everything worked perfectly for the past 1.5 years, but over the last few months, I’ve encountered this problem repeatedly. I haven’t made any changes to my configuration during this time.Could you please help me resolve this issue?Thank you in advance for your assistance.Best regards, 

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David
Community Manager
1 day ago
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SheWillBuildCommunity Member
posted in SMB + Entrepreneurs User Group
Availability Updates

I’ve cruised with the product updates for 5 years now, never commenting when I’ve been bummed by one. Overall, I love Calendly and it makes my business great. I’ve adjusted with any updates. But wow - Super, super disappointed in the Availability updates. The user experience is far worse than it was before. It used to be much easier to navigate and change groups at once in a larger screen. I’d love to see the Product team allow for the old experience OR the new one. Having an accessible and visible quick Availability tab on the main page (like it was) instead of only on every single event page would be great. It could remain it’s own separate experience as well as being added to individual events. As someone who schedules 40 calls a week of different types and 2 different lengths, it’s a mess to go into each type and make sure it’s accurate when major travel and schedule changes are occuring for many days or weeks. An absolute huge time suck, which is was not at all before. This is a m

408
NickMcLarty
1 day ago
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outdoorhikingCommunity Member
posted in How do YOU use Calendly?
Frustrated by removing "Schedules"

I’m frustrated Calendly removed the “Schedules” functionality. I hold an event once a month for an hour where I want to be only available for that event and not allow any other event types from scheduling something. I used to be able to do this, but Calendly removed the feature with an update.  Support told me I could manually input these specific dates on every other event type (8-10 of them). This would take hours. It’s should be really easy to set a schedule and apply it to multiple event types. The time off feature is useless because it blocks it across ALL event types. I can already do that on my own calendar.  Is this something other people were using? If so, please let Calendly support know or comment below. 

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David
Community Manager
2 days ago
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Jason36241Community Member
asked in Professional Services User Group
Multiple Calendars Sync but make booking with a specific calendar

I have 4 calendars across different businesses.  I can sync all 4 calendars from an availability standpoint but I want to have a specific booking link for each different calendar i.e. I want to have a calendar link in my email for @acmeinc that will see availability in all my calendars but if someone books time with me it will be in the @acmeinc calendar. Similarly my @ABCINC email calendar link will also see availability over all my calendars but if they use that link it will book into the @ABCINC calendar. I cannot see that this is possible on Calendly without paying for 4 subscriptions (which is a silly workaround IMO) 

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2 days ago
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SalonJoliemomeCommunity Member
asked in SMB + Entrepreneurs User Group
Planning par défaut

Bonjour!J’ai du louper un épisode, avant j’avais la possibilité d’avoir plusieurs types d’agenda, je n’ouvre pas toutes mes prestations en même temps et je travaille entre Nancy et Paris. C’était très pratique de pouvoir personnaliser. Mais là je n’ai plus qu’un planning par défaut et plus la possibilité de créer un planning avec des disponibilités particulières. Que s’est-il passé?

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David
Community Manager
3 days ago
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StarTekCommunity Member
asked in How do YOU use Calendly?
Not Able to view my intermitted schedule.

When I create an event and I schedule myself for only 4 hours. I get this error  and I don’t get the Boxes for the recipient to choose there time.

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David
Community Manager
3 days ago
M
MBCCommunity Member
asked in Teachers + Education User Group
Feature Request: make availability visible for the whole day

I’ve given this feedback to a Calendly representative before but it has not changed and I am hoping that there can be this option added.I hope I can explain this in a way that is understandable. Currently, Calendly only shows availability exactly 24 hours prior. For example, if a student is looking at my Calendly page to set up an appointment, they can see availability 2 weeks in advance. This is great, but for instance, I have many slots open after 3pm 2 weeks later, but it will not show as available until it’s 3pm TODAY. This has been a HUGE frustration for students and for us advisors since students do not understand that they are not able to see what is actually available until that time comes. At this point, it is out of pure luck if they happen to check the page at a time that shows the availability. And this is not customer oriented.Prior to using Calendly, we used Microsoft Bookings. It’s clunky but at least students/clients were able to see the availability for the entire day

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M
4 days ago
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John20052Community Member
posted in How do YOU use Calendly?
new availability layout

Removing the ability to have multiple availability schedules severely limits how our organization utilizes Calendly. Is anyone else having similar issues with this unannounced “upgrade”?If this change was anticipated, why let users spend hours learning and developing there events only to take it away without announcement?Frustrating to say the least with being the one who was the champion for this to be a solution for our company.  

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8 days ago
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Gillian17851Community Member
asked in Professional Services User Group
People said they had confirmed their booking, but nothing is reflecting in the meeting

Hi, I had an event running, and was sharing the booking link. Many people booked just fine and I had a list running of attendees. However, I had a group of people who said they had confirmed their booking, but I did not receive their confirmation, they didn't get any confirmation link. I also didnt see their name on the list. Because it was a handful of people and not just one person, what could be the possible reasons to trouble shoot this issue? Do I assume its a user issue? or could there be another reason they say they confirmed, but didnt get added to the list?  Thank you Gill 

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G
11 days ago
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DaVinciAcademieCommunity Member
asked in How do YOU use Calendly?
Date-specific hours not showing

I have 5 events for my customer with date-specific settings.But since this month i think, all the Calendy events display No Available dates? Is this a bug, because it worked before? We really need these options this way because of an education fair in January 2025.https://calendly.com/afspraak-davinciacademie/ Is there something changed in Calendy in the last 2 months? Regards,Tony (on behalf of DaVinci)

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David
Community Manager
11 days ago
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Overlapping Meetings

Hey Community! 👋 Have you ever wanted to host two meetings at the same time? Or maybe you have multiple services that can be offered in the same time frame. By default, Calendly does not allow overlapping meetings, but because of a new feature, this is now available for you to use! Lets take a look to see how you can use our new book over meetings feature! Who is this for?Any user on any of our plans can utilize this!Before we can use this feature, you will need to make sure you have a Calendar connected and being checked for conflicts, you can see if you have one connected over on your Calendar Sync page❗If your calendar is not set to be checked for conflicts, this feature will not workWhere is this configured?Calendly is currently rolling out a new UI experience to all of our users, the process is slow to ensure stability, so some users may still be on the Old UI. I’ve added a walkthrough for both below!Old UI Edit your event and select Scheduling Settings Then, select the arrow nex

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A
14 days ago
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Zixflow83875New Community Member
posted in Professional Services User Group
Sending WhatsApp messages for reminders and event details

WhatsApp is a major communication channel in India, the Middle East, Southeast Asia, and South America.We schedule many meetings and want to send WhatsApp reminders to attendees to ensure maximum turnout. Currently, we use Zixflow via Make to send these messages, but there is no direct integration yet. We have requested the Calendly team to integrate with Zixflow, which is a straightforward WhatsApp platform.If you think this integration would benefit your workflow, please request it to calendly team, Here is the link to vote for it.

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14 days ago
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James14885Community Member
asked in SMB + Entrepreneurs User Group
Preventing rescheduling of events once booked

Hi, I’m booking a series of market research interviews. Once they have booked a time, I don’t want participants to be able to reschedule their invitation by themselves. How can I remove this capability?  Cheers! 

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S
15 days ago
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Employee
willow.arthurEmployee
published in Featured Tips + Tricks
Calendly Hands On (Office Hours)

Calendly friends, Thank you for joining our inaugural Calendly Hands On (Office Hours) hosted in our Community! It was an engaging and insightful hour, and we’re so grateful to have had the opportunity to interact with you.    What sets this Hands On (Office Hours) apart? It's a live, interactive session where you can engage directly with our Success team. This is your chance to ask questions, discover new features, and receive personalized support—right when you need it. Make sure to sign up for our next session HERE! During our November Office Hours, we focused on Workflows, covering topics such as: A sneak peak at our new “Email to Someone Else” workflow (now live!) •  This amazing new workflow gives you the ability to send workflow emails to non-meeting participants.  Think of a world where you can:Prep meeting materials: Remind your teammates to create a meeting agenda or presentation Make cancellation adjustments: Prompt your Executive Assistant to reschedule or fill the time slo

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15 days ago
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Wagner76404Community Member
asked in Teachers + Education User Group
mais de um horário

Trabalho com locação de equipamentos, e gostaria de criar um calendário aonde o meu cliente possa locar meus aparelhos, tenho locação equipamento para varias horas, ele teria que esolher o dia da locação e o tempo que ele precisa locar. Seja 4h, seja 8h, seja 10h e assim por diante.estou usando o formulário respondi para fazer o formulário restante.

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David
Community Manager
16 days ago
I
iasurmendiCommunity Member
asked in Teachers + Education User Group
Can we translate calendly to basque?

Dear Calendly Team,We are big fans of Calendly and believe your platform would be even more useful if it were available in Basque. We think that translating Calendly into Basque would significantly expand its reach and demonstrate a strong commitment to linguistic diversity.Our team is eager to collaborate on the translation process to ensure that the Basque version is accurate and reflects Basque culture. We would greatly appreciate the opportunity to discuss this possibility with you. Thank you. 

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David
Community Manager
16 days ago
S
smitha67New Community Member
posted in Teachers + Education User Group
Rescheduling of with a specific person in round robin

I would like to be able to reschedule an appointment that is with someone specific in the round robin with someone else without having to go back through the round robin. Example: A person is out sick and they can’t make their appointment and I would like to reschedule this with another person in the round robin without canceling and rescheduling. I would like to pick a specific person and for the link to the meeting to not change (teams meeting). I just need to move to another person (Time, date, location the same). 

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David
Community Manager
18 days ago
B
Birgit SteinichCommunity Member
asked in Teachers + Education User Group
Collecting payments

I integrated Stripe to collect payments, but MXN can’t be chosen as currency. Why not!? Thanks! 

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David
Community Manager
18 days ago
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PunctualLibrarianNew Community Member
asked in How do YOU use Calendly?
Calendar view in availability tab gone?

Hi! I just spent quite a lot of time trying to find the calendar view in the availability tab, which I had just been using two days ago. I see from the updates that the UI changed yesterday. I would really like the calendar view back, if possible!

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23 days ago
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