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Annett56443Community Member

Calendly Team Members on Outlook

Hi, when I originally setup the plug in of Calendly in Outlook I was able to see and link my team members schedules i.e. clients I emailed could schedule meeting with other team members that I recommended. This option has disappeared for everyone and only the own meetings are available to include in emails. What do we need to do to get settings back to the original setup. Thanks, Annett

Fiat32357Community Member

updating a name or email at time of booking new appointment

I used to add the number of the meeting after their name updating it each booking, so on Outlook could see quickly what appt it was; since the update this no longer works. Unless I re-register the client, they now for ever see that their appointment is eg: appointment 2 even as I cannot alter what the system has 'collected' as the latest name and email link. I am really missing the ability to update a name or email at the time of making a booking. Can you bring this back?

ggtolbert2Community Member

Link is not working

My link that I’m sending to people is not working and is producing an error message.

Bhola81736Community Member

Automating Email Reminders for External Clients in Calendly Workflows

Hi Calendly Community,I’m trying to set up automated email reminders for external clients (not in my Calendly org) using Workflows, but the emails aren’t sending consistently. I’m on the Standard plan with Google Calendar integration.Details:Setup: Calendly Standard plan, One-on-One event type, Google Calendar connected, notifications set to no-reply@calendly.com. Issue: Workflow configured to send a reminder email to external clients 24 hours before meetings. Some clients receive it, others don’t (e.g., Gmail vs. Outlook). Steps Tried: Set up “Email Reminder to Someone Else” Workflow in Event Type settings (June 28, 2025). Verified email addresses in booking form (no typos). Checked Workflow settings: trigger is “Before event,” recipient is “Invitee email.” Tested with my own Gmail and Outlook accounts; Gmail received, Outlook didn’t. Environment: Latest Chrome browser, Google Calendar sync active, no spam flags in logs.Is this a known issue with Outlook delivery or a Workflow con

Jim85046Community Member

How long before Calendly syncs with Google Calendar?

Just that. If I’ve allowed Calendly to sync with my Google calendar, how long will it take until Calendly reflects unavailable days? It wasn’t instant.

Kat80636Community Member

API + Webhook Help

What is the UUID referenced in the API for scheduled_events?

I want to get a list of all of the people outside of our organization who have attended our events. If I do this:curl --request GET \ --url "https://api.calendly.com/event_types?organization=https://api.calendly.com/organizations/" \ --header 'Authorization: Bearer {hidden} \ --header 'Content-Type: application/json' Then I seem to get a list of all of the events, but the list is much shorter than it should be. How do I get a list of every event that we’ve done in the last 6 months? Once I have that, I would like to get a list of attendees. So I try this:curl --request GET \ --url "https://api.calendly.com/scheduled_events/3df748e3-6d1a-4ede-abcd-39b1de2c17ca/invitees?organization=https://api.calendly.com/organizations/" \ --header 'Authorization: Bearer {hidden} \ --header 'Content-Type: application/json' I’m using a UUID I found in the responses to the first cURL call that I did above. But that does not work. I get “Resource not found.” So what am I supposed to use for that UU

rcobCommunity Member

API + Webhook Help

Optimizing event_type_available_times request

Hi all,I’m working on an API integration for a website, and even though (for now) it’s working correctly, I’m wondering if I’m there’s a better way to get a user availability for an event type to display in a calendar component.Since `event_type_available_times` has a 7-day date range limit, I’m currently doing 4 consecutive calls to fetch the availability for each month. The problem is that it’s incredibly slow, so when the user first opens up the calendar, or then switches to the next month, it’s taking around 5-7 seconds to complete all the requests and display the days with availability.Is there a more optimized/faster way to do this? Thank you!

Angela77616Community Member

Heure du rappel SMS en CET

Bonjour, Une de mes clientes a reçu un rappel SMS de notre rendez-vous en heure CET (Heure Normale D'Europe Centrale) et non en heure française.Elle est donc arrivée 1h en retard et je n’ai pas pu honorer notre rendez-vous.Comment modifier ce paramètre afin que je ne perde pas des rendez-vous en cascade ?Merci de votre aide :)

Ahmed35856Community Member

API + Webhook Help

Can't fetch scheduled events through api for organization with multiple users

I am using calendly trial version. As I have multiple user in my organization account I cant fetch scheduled events through API. I am using personal token.

jbrownInstrumentlCommunity Member

API + Webhook Help

How to find "Shared Events" through the API?

I’m attempting to find all of the “Shared Event Types” in my organization (the ones whose edit URLs look like https://calendly.com/organization_event_types/<id>/edit ); it appears that none of them are returned through the list user's event types endpoint when invoked with an organization ID. If I invoke the list endpoint with an individual user ID instead of the organization ID, I can find them, but it’s not particularly efficient to iterate through all of my users and separately enumerate their event types. Is there some extra undocumented flag I can pass to the API to find these events? Here’s an example of the JSON bodies of one of these events:{ "active": true, "admin_managed": false, "booking_method": "instant", "color": "#8247f5", "created_at": "2021-10-12T17:46:08.811213Z", "custom_questions": [ { "answer_choices": [], "enabled": true, "include_other": false, "name": "US Phone Number", "position": 0, "required": true, "type": "s

Annett56443Community Member

Calendly Team Members on Outlook

Hi, when I originally setup the plug in of Calendly in Outlook I was able to see and link my team members schedules i.e. clients I emailed could schedule meeting with other team members that I recommended. This option has disappeared for everyone and only the own meetings are available to include in emails. What do we need to do to get settings back to the original setup. Thanks, Annett

Fiat32357Community Member

updating a name or email at time of booking new appointment

I used to add the number of the meeting after their name updating it each booking, so on Outlook could see quickly what appt it was; since the update this no longer works. Unless I re-register the client, they now for ever see that their appointment is eg: appointment 2 even as I cannot alter what the system has 'collected' as the latest name and email link. I am really missing the ability to update a name or email at the time of making a booking. Can you bring this back?

Bhola81736Community Member

Automating Email Reminders for External Clients in Calendly Workflows

Hi Calendly Community,I’m trying to set up automated email reminders for external clients (not in my Calendly org) using Workflows, but the emails aren’t sending consistently. I’m on the Standard plan with Google Calendar integration.Details:Setup: Calendly Standard plan, One-on-One event type, Google Calendar connected, notifications set to no-reply@calendly.com. Issue: Workflow configured to send a reminder email to external clients 24 hours before meetings. Some clients receive it, others don’t (e.g., Gmail vs. Outlook). Steps Tried: Set up “Email Reminder to Someone Else” Workflow in Event Type settings (June 28, 2025). Verified email addresses in booking form (no typos). Checked Workflow settings: trigger is “Before event,” recipient is “Invitee email.” Tested with my own Gmail and Outlook accounts; Gmail received, Outlook didn’t. Environment: Latest Chrome browser, Google Calendar sync active, no spam flags in logs.Is this a known issue with Outlook delivery or a Workflow con

Jim85046Community Member

How long before Calendly syncs with Google Calendar?

Just that. If I’ve allowed Calendly to sync with my Google calendar, how long will it take until Calendly reflects unavailable days? It wasn’t instant.

Kat80636Community Member

API + Webhook Help

What is the UUID referenced in the API for scheduled_events?

I want to get a list of all of the people outside of our organization who have attended our events. If I do this:curl --request GET \ --url "https://api.calendly.com/event_types?organization=https://api.calendly.com/organizations/" \ --header 'Authorization: Bearer {hidden} \ --header 'Content-Type: application/json' Then I seem to get a list of all of the events, but the list is much shorter than it should be. How do I get a list of every event that we’ve done in the last 6 months? Once I have that, I would like to get a list of attendees. So I try this:curl --request GET \ --url "https://api.calendly.com/scheduled_events/3df748e3-6d1a-4ede-abcd-39b1de2c17ca/invitees?organization=https://api.calendly.com/organizations/" \ --header 'Authorization: Bearer {hidden} \ --header 'Content-Type: application/json' I’m using a UUID I found in the responses to the first cURL call that I did above. But that does not work. I get “Resource not found.” So what am I supposed to use for that UU

rcobCommunity Member

API + Webhook Help

Optimizing event_type_available_times request

Hi all,I’m working on an API integration for a website, and even though (for now) it’s working correctly, I’m wondering if I’m there’s a better way to get a user availability for an event type to display in a calendar component.Since `event_type_available_times` has a 7-day date range limit, I’m currently doing 4 consecutive calls to fetch the availability for each month. The problem is that it’s incredibly slow, so when the user first opens up the calendar, or then switches to the next month, it’s taking around 5-7 seconds to complete all the requests and display the days with availability.Is there a more optimized/faster way to do this? Thank you!

Angela77616Community Member

Heure du rappel SMS en CET

Bonjour, Une de mes clientes a reçu un rappel SMS de notre rendez-vous en heure CET (Heure Normale D'Europe Centrale) et non en heure française.Elle est donc arrivée 1h en retard et je n’ai pas pu honorer notre rendez-vous.Comment modifier ce paramètre afin que je ne perde pas des rendez-vous en cascade ?Merci de votre aide :)

Ahmed35856Community Member

API + Webhook Help

Can't fetch scheduled events through api for organization with multiple users

I am using calendly trial version. As I have multiple user in my organization account I cant fetch scheduled events through API. I am using personal token.

jbrownInstrumentlCommunity Member

API + Webhook Help

How to find "Shared Events" through the API?

I’m attempting to find all of the “Shared Event Types” in my organization (the ones whose edit URLs look like https://calendly.com/organization_event_types/<id>/edit ); it appears that none of them are returned through the list user's event types endpoint when invoked with an organization ID. If I invoke the list endpoint with an individual user ID instead of the organization ID, I can find them, but it’s not particularly efficient to iterate through all of my users and separately enumerate their event types. Is there some extra undocumented flag I can pass to the API to find these events? Here’s an example of the JSON bodies of one of these events:{ "active": true, "admin_managed": false, "booking_method": "instant", "color": "#8247f5", "created_at": "2021-10-12T17:46:08.811213Z", "custom_questions": [ { "answer_choices": [], "enabled": true, "include_other": false, "name": "US Phone Number", "position": 0, "required": true, "type": "s

Rhys58266Community Member

API + Webhook Help

Help requested - Retrieving UUID based on invitee information URL

Hi there Does anyone know how to retrieve a Calendly UUID, based on an invitee URL through Calendly’s APIs? For context, I am using the Typeform / Calendly integration with Make. The URL captured in Typeform doesn’t appear to include UUID information. Any help will be appreciated! ThanksRhys

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