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We've encountered a limitation with the Calendly-Zoom integration that’s impacting our team. The Zoom Meeting Summary feature, which significantly improves our Support team’s operating efficiency, isn't automatically enabled when meetings are scheduled via Calendly, despite being configured as such on the Zoom-end.

Zoom Support confirmed that this is due to Calendly not passing the necessary API parameter to auto-start the meeting summary:

 

Upon further checking, for meetings that are scheduled using calendly, they use our API to schedule a meeting for the user. The meeting create request JSON has not passed "auto_start_meeting_summary":"true" so the summary didn’t start automatically.

It seems Calendly does not support this scheduling option yet. For this setting to be integrated within the system of Calendly, you may need to contact them (Calendly Support) directly.

 

Calendly Support informed me that altering this behavior is considered a feature request. This functionality would benefit any team that uses Calendly and Zoom and should be considered for implementation.

Thanks for the info, @Dave B!

I’m going to tag in my peer @hilaryyeg in partner integrations for visibility and see if she can help us get this moving forward!

Hi @Dave B! Thanks for flagging this.

I was able to connect with our team who owns this work and sounds like it will be added to the work stream. I’ll keep an eye on the progress and let you know when we have updates.

Thanks,
Hilary

any update on this?  i have this same issue

Hi @Amy22680, it’s in progress! Will follow up with an update.

I’m having the same issue with Zoom AI summaries, and would love to have it automatically on for Calendly meetings. Thanks!

Following as this is an important feature that I’m hoping get’s added soon.

Our team is also affected by the issue where the Zoom AI Summary doesn't auto-start for meetings scheduled through Calendly. This feature is important for our workflow, and we appreciate that you're working on a fix.

Just adding our voice to highlight the significance of this functionality for us. Any timeline would be appreciated.

Thank you for your efforts.

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