We've encountered a limitation with the Calendly-Zoom integration that’s impacting our team. The Zoom Meeting Summary feature, which significantly improves our Support team’s operating efficiency, isn't automatically enabled when meetings are scheduled via Calendly, despite being configured as such on the Zoom-end.
Zoom Support confirmed that this is due to Calendly not passing the necessary API parameter to auto-start the meeting summary:
Upon further checking, for meetings that are scheduled using calendly, they use our API to schedule a meeting for the user. The meeting create request JSON has not passed "auto_start_meeting_summary":"true" so the summary didn’t start automatically.
It seems Calendly does not support this scheduling option yet. For this setting to be integrated within the system of Calendly, you may need to contact them (Calendly Support) directly.
Calendly Support informed me that altering this behavior is considered a feature request. This functionality would benefit any team that uses Calendly and Zoom and should be considered for implementation.
