How Do I...?

Where can I find a schedule of Callie pricing and features by each pricing tier. This should be easily available for a new feature, and is pretty basic. 

When people book on one of my separate calendar appointments it doesn't update my other calendar appointment options I have. Is there a setting that will auto update all my Calendly appt. bookings to block that time off?

Calendly is asking for a text verification code from the invitee after i book someone, if i click skip and don't do the text verification, the workflows WONT WORK.  I depend on Calendly heavily and had two appointments today not get reminders and i was not able to run cause they forgot.  THIS IS UNACCEPTABLE and it is COSTING ME MONEY.

I am growing my coaching business and I really need to be able to book executive clients for a series 8 to 12 sessions upfront. Asking them to do this themselves is becoming too burdensome on my very busy leadership clients. I feel unprofessional trying to answer why the service I use for booking doesn’t allow this feature while others do.  I see a post on running this through Zapier but, in addition to the cumbersome 20+ steps and testing laid out in that post, I would lose the benefits of reminder emails/texts to these busy clients.I am considering moving my scheduling to another platform before my business grows any larger. I’ve found posts 2+ years old from Calendly saying this is a known issue and they’re working on it, but there’s still no built-in solution. What exactly is the hold-up? What aspect of integrating a recurrence feature makes this so difficult to implement? As a former product manager, understanding this will allow me to be more understanding and patient with Calend

Hi all, apologies because I know this has been asked before, and I promise I’ve read every help topic/post I can find, both in the forums here and on Google at large!I work for a small community college in central North Carolina, but since we are an Army family, we’re currently stationed in Hawaii. Most, but probably not all, of my students are on the East Coast, so they’re operating in EST, while I am in HST. I have been using Calendly for years without any issue (that I’m aware of!) but yesterday a student made an appt for me for 11:45am EST, but his email confirmation read “Thanks for making your appt with Mary at 5:45 HST!” and he texted me in a panic thinking he had to get up at 5:45am to meet with me. If this has been happening with other appointees previously, literally NO ONE has ever mentioned it!I want to ensure that no student, parent, or other appointee ever sees a reference to HST or Hawaii in my Calendly communications with them; it’s not a secret that I live and work fro

When a new appointment comes in from Calendly, I keep the meeting that Calendly places on my Outlook calendar, but I update the title based on additional information and add internal contacts as needed to the meeting. I then send the new version of the meeting invitation to all who need to attend. This has worked perfectly for a few years. However, this morning, my title edits and additition invitees disappeared and I got an email starting with :Updated: : and then the original meeting title. The email has the original email details and ends with: “Rescheduled by (my name)Reason - Updated from connected calendar event”How can I prevent Calendly from updating the meeting event on my calendar once I make modifications?

I ran into a problem with Guest option not being removable for invitee details and then I found this topic from 25 September 2025 posted by ​@Ceridwen44675 ​@Sean Marlin you confirmed this is a bug in the comments (30 September 2025) and the topic is now closed to replies.  This bug is blocking me from using Calendly to plan group events, both online and onsite.I tested it out and meeting details were sent to the added email addresses and the limit count on the number of attendees was not reduced.  The email sent was as though they had signed up for the event with all the Zoom details. With two guests added via guest emails for one registration, max 25 attendees was updated to 24 available, however each of guest emails have all the details to join the online call.  Now looking for an alternative way of managing this event.I was also going to setup a paid onsite event this way, this raises two concerns:the venue has a limit on how many people can fit in the room for health and safety (n

minute intervel, but I make schedule for 10 minutes, how to make slots for 10 minutes 

I have a free account and see that my calendar only extends to early October

Just today, July 15th, when I scheduled one of my students, it said they needed to verify a number sent via text message. I schedule for my students when they aren’t present - they ask for a meeting and I set it up on my end. This means I can’t be verifying text messages. If I do NOT verify it, it says they won’t receive text reminders for the meeting. I need them to receive these - no one reads emails. I saw this: https://calendly.com/help/how-to-send-text-messages-with-workflowsHow can I make sure students still get text reminders if I can’t do the verification each time. Is it EACH TIME? That feels insane to me. 

Hi team,I want to prevent the same user (or email address) from booking more than one scheduled call on my calendar at a time. Currently, some clients are booking multiple duplicate slots, which locks up my availability for others.Is there a native setting or a specific workflow within Calendly to restrict duplicate bookings per email address? If not, what is the best recommended workaround to handle this automatically without manually canceling events?Thank you!💡

I sell sessions in packs — a client buys 10, then books them one at a time over a few months. Last week I genuinely lost track of whether one client had 2 or 3 sessions left in her pack, and ended up just giving her the extra one rather than get into it.I found the "Offering a Series or Package of Events" thread (now closed for replies) — the redirect/daisy-chain workaround is great for pushing someone straight to their next booking, but it doesn't seem to track how many they've got left if they're not booking every session back-to-back.For anyone selling packs on Calendly: how are you actually keeping count day to day? A separate spreadsheet next to Calendly? A different tool altogether? Curious what's actually working versus what people gave up on.

When copying my event links, Calendly used to show in my Outlook emails as a box with graphics. Now it is just a text link. How can I make it go back to the box?

My Google Calendar connection is working, but one secondary Google calendar named “Ted Avery,” owned by my connected Google account, does not appear under “Calendars to check for conflicts” or “Calendar to add events to.” Other secondary calendars from the same Google account do appear. I disconnected/reconnected Google and granted Calendly the requested full Calendar permissions, but “Ted Avery” is still missing.

How, and when, are Zoom links delivered for scheduled appointments

I used Calendly to schedule a customer call with my google work calendar. I selected Google Meet as the meeting type from Calendly. Once in the meeting, I had Google Gemini in the Google Meet start taking meeting notes. After the meeting I am unable to access the meeting notes. The meeting notes were not emailed to me, they are not in google drive and I have no way of accessing them. After much research, I am unable to find a way to get these meeting notes since Calendly set up the meeting.  It is critical that I recover these meeting notes. Thank you!

I use Google Calendar and integrate with Calendly. I’m aware of the settings for creating a maximum number of meetings per day, week, or month through Calendly. But, does that take into account the meetings already on my calendar scheduled through Google, Zoom, or other external sources? Example: I already have a recurring team meeting, a meeting with a client, and a personal call on my Google Calendar for Tuesday. I’ve set my maximum number of meetings per day on Calendly to 3. Someone uses my Calendly link to schedule time with me, but I already have 3 meetings on my Google Calendar. Will it say I’m unavailable that day, or does it not recognize non-Calendly-made meetings? 

what is rate limiting as a reason for our paid account to be running slow

How can I get ACTUAL HELP from this site?  I've emailed support, submitted a ticket on the website, tried the live chat, cleared my cache, tried Chrome and Explorer and ZERO response and nothing that the website or chat have recommended works!  How can I get human help.  Requesting from a paying account.

Hi everyone,I'm hoping to learn how others are handling this.I own a professional organizing and productivity business, and many of my clients have ADHD or other executive functioning challenges. As part of my service, I frequently schedule appointments for clients while we're together, rather than asking them to complete the booking themselves.I recently discovered that although SMS reminders are enabled for my event type, they won't send unless the invitee has completed Calendly's SMS consent flow.I completely understand why consent requirements exist. My question is about the workflow.In my case, removing that automatic reminder creates additional friction for exactly the population I'm trying to support. The reminder isn't marketing. It's an accessibility support that helps clients remember appointments.A few questions:How are other businesses handling this? Has anyone built a reliable workaround using Twilio, Zapier, or another SMS provider? Has anyone found a good workflow when t

Hi,I have a question about the best way to set up my Calendly events.I offer the same service at three locations:Suburb A (in person) Suburb B (in person) Virtual (for selected services)The challenge is that each physical office has different days and hours of availability. For example, if I'm working in Suburb A on Monday, I'm not in Suburb B at the same time.My web developer would like to embed one Calendly event for each service and let the client choose the location from a drop-down list.My concern is that if one event offers multiple locations, a client could choose a location where I'm not actually working at that time.My questions are:Can a single Calendly event have different availability schedules for different locations? If not, what is the recommended way to set this up? Is creating separate event types for each location the best practice, with the website directing clients to the appropriate event?I'm looking for the simplest and most reliable solution.Thank you!  Paul 

Hi all, needing some guidance please I have created a meeting for this today however when I finish, it does not show up on the calendar at all. But shows up on the future bookings what have I missed? TIA

 Using calendly in a healthcare setting, we need more in depth intake forms for patients, and the 10 question limit is a bottle neck. Adding a higher limit which wouldnt be hard to do coding wise, would save alot of headaches. Im wasting time on consults asking additional follow ups with what could have been fit into the questions for booking a call.I also think a built in waitlist feature is needed so people can add themselves to it with names and emails and contact details.

Most of my meetings include two invitees (I am a mediator).   I have set up automation so “reminder” emails get sent to both invitees.  However, I can’t seem to send a personal “thank you” email that includes both names.  The person who scheduled the appointment can get a thank you in their name, but the other invitee also gets a copy of the email with the original invitee’s name, which is a bit odd.I would love to send one email that includes both invitees names, or individual emails where I thank each invitee by name. I am on a paid, “standard“ plan. Thanks!   

For months, I have not been receiving any emails telling me that patients are signing up to see me. Not in my email, nor in my spam. I have also been locked out of the area where you ask for help from Calendly.  PLEASE HELP!