How Do I...?

This is my second community post about this issue. I am a private music instructor with 50+ clients, and I schedule students on their behalf for a 10-12 week session 4x a year. You can imagine the huge amount of time it takes to schedule 700+ meetings one by one. Yes, I know I can use “Callie” to schedule, but when I do that, it doesn’t send text reminders to my students, which is essential for them remembering to show up and pay me for their lessons. I’m approaching another scheduling session and I am extremely unhappy that Calendly has not added this feature. I don’t see how this is more complicated than integrating an AI chatbot (which I do not ever use as it’s slow and inconvenient). Acuity Scheduling has had this feature for years, and I legitimately do not understand why it is taking Calendly so long to implement this simple feature. I’m willing to be a beta tester of this feature if that’s what it takes. I’ve given hundreds of dollars to Calendly over the years and expect better

Just today, July 15th, when I scheduled one of my students, it said they needed to verify a number sent via text message. I schedule for my students when they aren’t present - they ask for a meeting and I set it up on my end. This means I can’t be verifying text messages. If I do NOT verify it, it says they won’t receive text reminders for the meeting. I need them to receive these - no one reads emails. I saw this: https://calendly.com/help/how-to-send-text-messages-with-workflowsHow can I make sure students still get text reminders if I can’t do the verification each time. Is it EACH TIME? That feels insane to me. 

I came across this gift-voucher feature request, but it’s closed for replies, so I’m sharing my workaround here.I ran into exactly this problem while building a website for a singing teacher. Someone needs to be able to buy a lesson as a gift without choosing the appointment date, then let the recipient book later.I’ve now built a working workaround using Stripe and Calendly’s API:The purchaser chooses a lesson length on the teacher’s website and pays through Stripe Checkout. Once payment is confirmed, the system generates a unique voucher code and emails them a printable PDF to give to the recipient. The recipient enters the code on the teacher’s website. The system validates it and uses Calendly’s API to generate a single-use booking link for the matching lesson length, with no further payment required. The recipient can then follow the link to book through Calendly, and receives an emailed copy as a backup. Re-entering the code returns the same link, and the voucher is marked used o

Hello!I have a Team Event with 3 Sales Representatives, plus a Sales Manager (which has the Admin role but is not in the event) supervising them.Is it possible to change the Team Event settings so my Sale Representatives cannot cancel their own calls? Only Reschedule them or set them as No Show.The Sales Representatives are measured by their close rate, so sometimes they cancel “hard” leads arguing that they don’t qualify, and I would like to stop that. I want that only the Sales Manager can cancel a scheduled call.How can I do that?Thanks,Ángel.-

I’m creating a new thread because there are already multiple posts from customers dealing with the same problem, and this deserves more visibility.SMS Workflows are one of the main reasons we pay for Calendly. We rely on texts because email notifications get missed or filtered to spam, and SMS is what allows clients to actually see appointment notifications and confirm attendance.Calendly changed that by adding a separate SMS opt-in/verification step after the appointment is scheduled. If the client misses that message, doesn’t recognize it, or doesn’t complete the extra step, the SMS Workflows we are paying for simply do not reach them.That is not a small change. It materially reduces the usefulness of a paid feature.What makes it worse is that I received no meaningful advance notice. This happened right around our annual renewal. Had we been told ahead of time that a major part of our workflow was about to change, we could have evaluated alternatives before renewing or migrated befor

Hello everyone,For several days, the booking form is broken on Safari when an event offers Google Meet, Zoom or Microsoft Teams as a location option. I first noticed it on my own inline embed, then tested several other websites using Calendly: the problem is everywhere.What happensAt the "Enter details" step, the location icon (Google Meet, Zoom or Teams) is rendered at a huge size and overlaps the fields below it (the phone number field in my case). Clients can't properly select a meeting type, and in practice many of them simply can't book.EnvironmentAffected: Safari on macOS and Safari on iOS/iPadOS (same WebKit engine) Not affected: Chrome and Firefox, desktop and mobile Safari version tested: 27.0 (22625.1.29.11.27)Steps to reproduceOpen any Calendly booking page or inline embed whose event offers Google Meet, Zoom or Teams as a location Pick a date and a time On the "Enter details" step, look at the location choicesMeasurements (Safari accessibility tree)"Google Meet" radio butto

The contrast between available dates in blue and unavailable dates in black is so faint. How do I make available dates standout more?Thanks 

Hello, I’ve seen several threads talking about the same problem for over one year. Is Calendly planning to roll out a solution for this? The same way as we have the possibility to cap the number of meetings we can have from a particular event per day/per week, I’ve seen there’s a shared feeling to limit spam. Thank you.

British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after No

Hi,I'm trying to connect multiple calendars to Calendly so that it can check for scheduling conflicts.I've successfully connected my Google Calendar. However, I also have other calendars subscribed to through Google Calendar, which appear under the 'Other calendars' section. These don't appear as options when I try to select which calendars Calendly should check for conflicts.In particular, I have a Proton Calendar that I've subscribed to through Google Calendar, and I'd like Calendly to check this for conflicts too. Unfortunately, there doesn't seem to be an option to connect Proton Calendar directly.Is there a way to get Calendly to check for conflicts across all the calendars visible in Google Calendar, including subscribed calendars?Any advice would be greatly appreciated!Many thanks

Hi,I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.

Hi! We need custom translation. Default ones are not ok. Please reply - if in next year this feature will be given to customers. Please don't reply with - this will be forwarded to team, useless answer. You are IT comapny. Leeets gooo

​As a user who relies heavily on Calendly to manage recurring and individual sessions with repeat clients, managing ongoing client relationships currently requires significant manual data entry and external record-keeping. Two key missing features create friction in our daily workflow:​Inability to Duplicate/Copy Existing Bookings: When scheduling a new session for a returning client, there is no option to quickly duplicate a past session onto a new date. Every time a repeat client books or needs a session set up, I have to re-enter their name, email address, physical address/location, and session parameters manually from scratch. ​Comparison: Google Calendar allows one-click event duplication where you simply adjust the date and time. It feels like Calendly, a platform built exclusively for scheduling, should offer this core capability. ​Lack of Client Audit Trail / Reschedule History: When a client repeatedly reschedules or cancels sessions, Calendly overwrites or removes the origin

I work as a letting agent in Birmingham, and I use Calendly to book property inspections and meetings with landlords, tenants, and agents. The problem I keep running into is travel time. My appointments are all over the city, and when bookings stack back-to-back, I end up arriving late to the next property because there was no gap built in for driving between them.I would like to set it up so that after each inspection there is automatically enough buffer time, and so that clients cannot book a slot that leaves me no realistic travel window. I also need different buffers for different types of appointments, because a quick check-in takes less time than a full inspection.My questions are:Can I set a buffer before and after an event type, and does it apply automatically to every booking? Is there a way to set different buffers for different event types, rather than one setting for everything? And how do you handle availability when you are out at properties all day — do you block travel

I have calendly set to round robin and also equal distribution for my 2 closers. The setting team has booked 10 closing calls this week and 7 of them have gone to 1 closer and 3 to the other. I read that with equal distribution on it will optimise to no more than 3 more per person - but what it doesnt tell us is over what timeline? is this weekly/monthly or somethign else? Is there a way to set this myself to weekly? The guide is minimal on context in and around equal distrbution settings so would appreciate some help here. Thanks

I frequently use One-Off Meetings to schedule appointments, often sending multiple meeting links with different date/time options. Occasionally, my availability changes before a recipient has booked a time.It would be helpful to have the ability to: Manually edit or remove individual date/time options from an existing One-Off Meeting without having to cancel or recreate the entire meeting link. Automatically remove unavailable options if another meeting is scheduled during one of the proposed time slots. This would help prevent scheduling conflicts and make it easier to manage multiple outstanding One-Off Meeting invitations.

Feedback / VerbesserungsvorschlagIch nutze Calendly für wiederkehrende Workshops und Events. Aktuell gibt es eine Einschränkung, die für wiederkehrende Formate sehr unpraktisch ist:Bei Gruppen‑Ereignistypen werden Dauer, Ort und Sprache nach der ersten Buchung gesperrt. Auch wenn das Event bereits vorbei ist, lässt sich die Dauer nicht mehr ändern. Wenn man z. B. von 7 auf 8 Stunden wechseln möchte, muss man den Typ duplizieren. Der neue Typ bekommt automatisch einen neuen Link (z. B. mit „klon“), den man nicht anpassen kann.Das bedeutet: Für jedes neue Event muss man praktisch von vorne starten und alle Teilnehmer neu einladen.Verbesserungsvorschlag:Dauer bei bestehenden Gruppen‑Ereignistypen auch nach Buchungen bearbeitbar machen oder eine Option anbieten, die Dauer für zukünftige Events anzupassen, ohne einen neuen Typ erstellen zu müssen.

Bonjour,L’intégration du bouton Réserver en ligne n’est toujours pas accessible pour Calendly. Il est urgent à l’heure actuelle de le mettre en place pour tous les utilisateurs.Il y a de nombreuses demandes à ce sujet et nous n’avons toujours pas de date précise pour son intégration.Merci de nous en informer rapidement s’il vous plait.Cordialement.

My client usually receives a confirmation email with a link to book their sessions, reschedule, and check remaining classes. This client did not, I see that I can copy the booking link, and then I can send it to them, which is great. But when I clicked that link, they have booked all their classes, and there’s no way to reschedule from there. Do they seriously have to reschedule each class by going into the confirmation email for each individual class, rather than just via the package?

I'm a coach who works with clients on an ongoing weekly or biweekly basis, and I'd love to share a workflow challenge that I suspect affects many coaches, therapists, tutors, and other service professionals.I recently spent considerable time evaluating Calendly and Acuity, and while Calendly offers some functionality I really appreciate, I've encountered two limitations that become particularly problematic when combined.1. No recurring appointment seriesI typically reserve approximately 16 weeks of appointments for my ongoing clients. Because Calendly doesn't support creating a recurring series, I have to manually book each appointment individually.2. SMS consent is required for every individual bookingWhen I book appointments on behalf of clients, Calendly requires them to opt in to SMS reminders separately for each appointment, even if they've already consented for previous appointments.This means that when I schedule 16 weeks of sessions, my client could receive 16 separate SMS opt-

 Hi everyone,I'm reaching out to see if anyone else has experienced a similar issue with Calendly's Exchange calendar integration. On October 24, at approximately 4:10 PM (French time), I received an email from Calendly notifying me that my Exchange calendar had been disconnected. Until that moment, everything had been working perfectly for a long time. I had not changed my password, account settings, or server configuration. My setup: Microsoft Exchange 2019 hosted by IONOS (not Microsoft 365 / Exchange Online) EWS server: https://exchange2019.ionos.eu/EWS/Exchange.asmx Outlook for Mac One Calendly account with several event types, including events managed by a partner organization for which I work as a subcontracted coach What I've checked so far: My Exchange account works perfectly in Outlook. Outlook Web App (OWA) is accessible. My credentials are correct. Multiple attempts to reconnect Exchange to Calendly have failed. Most importantly, I successfully connected the e

I’m setting up a one time paid event on November 3rd. I think I’ve got everything set up correctly but when I test out the booking page it has a notice that says “no available booking times in November”. I read through someone else’s similar challenges with this and tried the suggested solutions but I haven’t been able to resolve it.Any tips?Pertinent info:no conflicting appointments on a linked calendartime increments = 90 min, the length of the event

We use Calendly to track showroom appointments, and as part of that we have walk-in customers who require a “past” appointment to be added for our own tracking. Is this possible?

Right now you can only select Notetaker to join, one of the following. I’d like to add a fourth option and allow us to pick both 3 & 4. all meetings meetings with people outside your company meetings scheduled via Calendly MY SUGGESTION: meetings HOSTED by people outside your company

Hello team, I noticed that the “Forgot Password” button is not working as expected. I would like to report this issue because users may have difficulty resetting their passwords and regaining access to their accounts. Expected behavior: When I click the “Forgot Password” button, I should be redirected to the password reset page or shown a password recovery form. I should be able to enter my registered email address and receive a password reset link. I should receive an appropriate confirmation or error message.  Currently, when the forgot password is clicked on https://login.calendly.com/, only the # is added to the url (“https://login.calendly.com/#”). Request: I would appreciate it if you could investigate and fix this issue so that I can use the password recovery feature without any problems. Thank you.