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How Do I...?

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3104 Topics
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Cornelia76150Community Member
posted in How Do I...?
prélèvement

Bonjour, vous m’avez retiré 10€ le 13 août dans mon compte bancaire alors que je n’ai souscrit à aucun abonnement. J’ai juste télécharger votre application mais je n’ai souscrit à aucun abonnement pouvez vous me rembourser le montant prélevé sans autorisation dans mon compte et me supprimer de vos bases de données s’il vous plaît ?

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daylitehelpCommunity Member
asked in How Do I...?
New duration options but the Event Type's Payment amount is static

I’m excited about the new Duration pulldown allowing the invitee to choose their appointment duration, but the Payment amount field is still just a static number. It needs to be a calculation of a base hourly amount (eg $125 USD) x the selected Duration. Otherwise clients can book me for 2 hours (or more, depending on the options I allow in the pulldown) but pay only the 1-hour price.

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Asad2025Community Member
asked in How Do I...?
Titan Calendar

has anyone used their Calendly in conjuction with Titan Email/Calendar?

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AngelEyesCommunity Member
asked in How Do I...?
How do I set different prices for each meeting duration?

I am just setting up my first meeting/event type, I created 3 different durations, but I still only get the option to set up just one price.My PayPal configuration is connected properly. Maybe I need to add the Stripe integration for this to be possible?The documentation doesn’t mention pricing...but it seems unlikely that Calendly would have overlooked such an important detail, if you charge for your time...you need to set up a unique price for each duration offered. I am grateful for any help on fixing this. I’m praying I don’t need one meeting type for each duration, I offer 4 services with at least 3 durations for each and that will look incredibly cluttered on my booking page.

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Amy08030Community Member
asked in How Do I...?
How do I create an event where a client can come to a landing page and see the availability of multiple recruiters and choose who they want to book an appointment with?

Similar to a client wanting to book an appointment with a hair stylist and being able to view different stylist and their availabilities. Is this possible?

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David
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Mark08540Community Member
asked in How Do I...?
SMS Notification Errors

When Calendly sends our SMS notification of a new booking, why is it now saying “multiple Prospects” instead of the prospects name? (BTW there’s only one prospect on each booking)How do I solve this and get the system working as it always used to, ie advising prospect name?

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David
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Adam_MPIhcrCommunity Member
asked in How Do I...?
How to set meetings on behalf of meeting host

I am new to Calendly, but love the concept.  Problem is that I am organizing these events on behalf of my boss, so I’m wondering if I can still use this service??When I create the event I would need to have him show up on there.  When I just created a test one, the email it sent said between the person and myself, so I would need the email to show from “Karl Weiss” and not Adam Bishop.Basically, this would be great if I could organize, but he would be there as the host and be involved in the setting of the meetings and the reminder process.  We also use his Zoom account, so would be great to be able to incorporate that as well.  Am thinking we just need to connect our accounts and everything, including the Zoom account, could be connected?If anyone knows, I would greatly appreciate a response!  Thanks so much!Adam

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Jason54260Community Member
asked in How Do I...?
Manage Multiple Gyms

I am trying to use Calendly for scheduling a Youth Basketball Organization.  We have nearly 100 teams and use about 9 Gyms that sometimes need to be blocked.Is there a way to manage many gyms through 1 account?  It seems like it should be the equivalent of booking conference rooms or something for an office, but I’m just not seeing it.

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David
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JBUGretaCommunity Member
asked in How Do I...?
Appt Confirmations

I noticed this week that the email confirmations are very messy.  There is a lot of code listed and it just simply doesn’t look clean anymore.  Is this a recent update or something in my settings I can change?   Below is a partial screenshot:  

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David
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SeanEvolveCommunity Member
asked in How Do I...?
Calendar Access

I keep getting these messages at an alarming volume which I’ve pasted below. In the beginning with Calendly when I saw them I just figured some folks were not computer friendly. However there's been too many to excuse now. I ask applicants on Indeed to copy and paste the calendar link in a separate browser and book a time with me to interview. Many do but so many other email me  back and forth because they can’t figure it out… See below What's the point ?“good afternoon i an extremely interested in interviewing with you. The link in your message is not clickable I’ve tried typing in and searching for it still I can’t pull up I’m available any day anytime for interview just let me know when you wanna send me a link to my email I will be ready and good to go Email is ma…..@…..Thank you for your time I look forward to hearing from you have a great rest of the day”

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David
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Simon84875Community Member
asked in How Do I...?
hyperlinks in emails set up in Workflows not working

Last Wednesday all the hyperlinks in the emails i set up to be sent out using Workflows stopped working. I reached out to support multiple times, but get the same response “Product team has confirmed this unexpected behavior and is actively investigating it.” Anyone knows what might be going on? 

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TAS 2020Community Member
posted in How Do I...?
User Interface Changes

What exactly was the goal with these new UI changes?To make Calendly less intuitive, more complicated, harder to use, and generally more confusing?This past year’s series of interface overhauls is, without exaggeration, the worst redesign I’ve ever seen in a software product.For the love of God put it back to circa 2022 Calendly. Good day. 

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Maria44307Community Member
asked in How Do I...?
AVAILABILITY IS NOT UPDATED AFTER EDITING THE CALENDAR

Hi, I need help because the availability is not reflected in the calendar after having edited it, applied changes and saved the new spots

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David
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TerryAnneCommunity Member
asked in How Do I...?
Calendly Chrome Extension Recently Creating multiple events for same time

As of the last 7 days whenever I use the Calendly Chrome Extension with my Google Calendar - the calendly scheduler is 1) slow to move and process 2) does not confirm event was scheduled although it appears on my calendar and then 3) reoutinely all on its own creates duplicate events on the same timeslot using DIFFERENT zoo links.  This is causing huge issues with clients and customers.  I use the Chrome EXTENSION OFTEN as I need to be flexible for clients and often schedule outside of my programmed calendly availability.I have uninstalled and reenstalled the Chrome extension and it did not fix the issue.  What am I missing?  Is this Calendly issue?  Chrome issue? Google calendar issue? 

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David
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Brodie51380Community Member
asked in How Do I...?
How to Schedule One-Off Meetings without restrictions we place on client scheduling.

We like to schedule meetings in Calendly on behalf of clients even when they don’t use the tool themselves.  We do this so that they get automated confirmation and meeting reminders via email and text and so that it goes on our applicable team member Outlook calendars rather than everyone doing so individually.  We have been doing this by going to our own landing page as if we are a client and scheduling a meeting.  However, we want to be able to do schedule meetings from our end without consideration of things like our normal meeting buffers we have in place for client scheduling.  So while we typically block 30 minutes before an existing meeting, we want the flexibility to add a meeting during that timeframe from our end when we want.  What is the best way to do this?  Is there a way to create a new event type that is not visible to clients?  We tried using the one-off meeting option but we still want to add the client email and phone number so they get reminders.  Any best practices

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AlmachCommunity Member
asked in How Do I...?
editing/deleting contact's email

I keep getting “mail delivery incomplete” for a clients email that was entered wrong.  I want to delete the email or contact or the meeting request entirely.  how do i do that?

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Thomas_AlongiCommunity Member
asked in How Do I...?
Default Country Code is Missing "1" in "+1"

Hi, everyone.It looks like someone tried to ask this question last March ➡️ That thread is now closed and marked as supposedly “Solved,” but I saw no response other than an assurance that the moderator would check on it. And that’s it. I’ve encountered the same problem and see no solution at all. Nor can I read any of the 400+ replies that supposedly accompanied that thread. Am I missing something obvious?Short version for those who don’t want to click the link: the routing form gives the “+” symbol but not the “1” to make it “+1.” As a result, any American customer who starts to type in their phone number without beginning with a “1” ends up creating a phone number for a foreign country … with a missing digit.Tom

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David
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Ray52130Community Member
posted in How Do I...?
Specific Dates

I need to see specific dates and times to select for clients.  Previously this was simple, easy and quick. Now - IMPOSSIBLE! - I can’t even see the times properly.In the update, they overlay the calendar and you can’t see the times! Anyone else have this problem?  Is there a work around?    What took me 2 minutes previously becomes a 15 minute process and I keep asking, “why am I using Calendly?”

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James15272Community Member
asked in How Do I...?
Restrict available times (share availability)

Hello, Is there any way to restrict the available times when I share my availability? For example, instead of it showing 1:00 pm, 1:15 pm, 1:30 pm, 1:45 pm, 2:00 pm, 2:15 pm, it could just show 1:00 pm and 2:00 pm?Thanks

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Deb23260Community Member
asked in How Do I...?
I just want my students to be able to sign up for appointments. It used to be so easy

I just want my students to be able to sign up for appointments. It used to be so easyNow there doesn’t seem to be any way to do this, and the waste of time trying to figure it out is a real bummer. 1) Where can I edit the beginning and ending dates? 2) Where can I set the appointment length, location, limit to the number of appointments students can make at once -- basically everything I’ve ever used. 3) Once all of that is done, where do I find the share link so students can sign up? Is all of this gone now? Guideance is appreciated.

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David
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DanielBurnsCommunity Member
asked in How Do I...?
Wanting to set an overriding 'unavailable' setting on a certain day that applies across all Calendly availability

I’d like to be able to manually go in as needed to show as unavailable for eg. on a day where I don’t want anyone to be able to make bookings through any of my event types/schedules - I use multiple for different reasons/availability.I’d like to be able to do this without having to go in and add ‘Date-specific hours’ option on each individual Schedule to block out days.I’d like to just be able to go to one spot and tell Calendly that I’m unavailable on this day, and all events/schedules will adhere to that.Blocking that time out in my Outlook/Google calendar (I sync with 2 accounts for different businesses) is not a solution as this blocks out the time completely for other types of meetings for those two calendars which I don’t always want to do - I use Calendly to book particular types of meetings for one of the businesses.I’ve done a bit of reading on this and can’t find anywhere this is possible… but maybe I’ve missed some feature somewhere?KindlyDaniel

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David
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Marianne4444Community Member
asked in How Do I...?
Text reminders not working when host schedules appointment

Until very recently, when I, the host, scheduled an appointment with a client, I could type in their email address and phone number and my client would receive an email confirmation and then 24 hours before the appointment, they would received an email reminder *and* a text message reminder. Suddenly, the format has changed and there is nowhere to enter my client’s phone number. This means they now only receive an email confirmation and reminder from me which is very inconvenient as many prefer a text. This is the case even when I’ve updated their contact details to include a phone number. How can I fix this so my clients get both an email and a text message reminder? Thanks!

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Ged56783Community Member
asked in How Do I...?
Discount Codes

Many people have been asking for the ability to offer / apply discount codes to paid bookings. It’s always met with positive feedback and something that is going to be implement but there is never a firm commitment to timescale. When will this be available?I know about the work arounds and I’m not interested in the work arounds it’s not practical.If it isn’t soon, with some regret we’re going to have to find another booking and diary management provider. Thanks

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CurtisHCommunity Member
asked in How Do I...?
No Confirmation Page Displayed Upon Booking

Anyone else having an issue where after booking there is no confirmation page displayed but the email confirmation/appointment confirmation is sent and the appointment is booked? This just started happening to our team on Friday 8/8. Unsure how to resolve.

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Katherine04543Community Member
asked in How Do I...?
Booking multiple bookings for same time slot with limits on number of users

I have an online gaming site that has a maximum of 100 concurrent users.  I want a customer to be able to purchase for a half day and specify how many users they want (up to 100).  If it is less than 100 users, I want a different customer to be able to book that same time slot for up to the remaining number of users (100 users minus how many the first user purchased).  Ideally, the second person could enter how many users they needed and Calendly would only show time slots that have that number of users available. Is this possible in Calendly and how would set it up?

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David
Community Manager
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