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How Do I...?

Trying to figure out how to do that thing? We can help.

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  • 5,829 Replies
2431 Topics
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Marty70371Community Member
asked in How Do I...?
guest booked meeting on an unavailable time slot

A guest booked a meeting on a time slot that already had been taken (double booked). How can this happen? How do I prevent this from happening again?

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Caroline26406Community Member
asked in How Do I...?
Cancelled meetings no longer showing up in calendar

When a guest cancelled a meeting, the event used to stay in my calendar but show as cancelled. Now it just vanishes and I can’t see what previously occupied the newly created hole in my diary. Have I changed something without meaning to? How can I get it to show cancelled meetings again?

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Greg58622Community Member
asked in How Do I...?
when I create a meeting, will it block off all of my connected calendars?

I have multiple calendars setup in Outlook for multiple companies I work with as a fractional CPO. When a meeting is booked in Calendly from my primary calendar, how can I get it to block the time off in all my other connected calendars as busy? Internally someone may book time on a connected calendar outside of Calendly not knowing that the time was already booked on another calendar through Calendly. This is the primary issue I was trying to resolve by subscribing to Calendly. 

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AquilesCommunity Member
posted in How Do I...?
Blocking Blacklist

I know this has been mentioned before, but I wanted to reiterate that the number one feature that would significantly improve my experience is the ability to create a blacklist for calendar bookings. This feature would allow me to filter out bookings from specific individuals or email addresses, helping me maintain control over my schedule and reduce unwanted meetings. Whether it’s to prevent repeat no-shows, limit unsolicited pitches, or manage internal scheduling boundaries, having this functionality would streamline my workflow and improve productivity. Ideally, this blacklist could be customized with options like blocking specific domains, email addresses, or even recurring meeting patterns. A feature like this would empower users to maintain the flexibility that makes Calendly great while ensuring more control over their time. 

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David
Community Manager
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Erich72382Community Member
asked in How Do I...?
cancellations not being received

I love Calendly and have only one, recurring issue -- people regularly tell me that they’ve let me know via email (presumably by replying to an established meeting booked via Calendly or adjusting it in their calendar platform) that they need to reschedule, cancel, or otherwise update a meeting scheduled via Calendly… and I don’t receive those messages. Does anyone else have this problem?

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David
Community Manager
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Seana86104Community Member
asked in How Do I...?
Training

I would like to connect with someone at Calendly to set up a 30-minute training for my HR team about using Calendly for our needs.  I can be reached at ******  Thanks!

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David
Community Manager
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Nick11205Community Member
asked in How Do I...?
Working hours across timezone bug

I’m in the UK and looking to have a client in Australia meet with me using Calendly.My working hours are upto 2300 UTC to accommodate things like this but my client is unable to book calls past 1230pm… Why do my working hours not translate across timezones when clients are trying to book a meeting?

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David
Community Manager
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Brite BeautyCommunity Member
asked in How Do I...?
How clients add a credit card to schedule a call us and we won’t charge it unless they no show?

I want to figure out a way for clients to add a credit card to schedule a call with me, and we won’t charge it unless they no-show. These brides are back to scheduling calls and not showing up.

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David
Community Manager
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TMorris002Community Member
asked in How Do I...?
Adding old appointments to calendar

Hi,I have a meeting type that gets booked regularly, but I also need to have appointments not originally made through Calendly shown on Calendly's calendar/meetings page.  Is there a way to add appointments that happened yesterday or earlier to the same meeting calendar?  I've seen the "go into the booking page manually" answers, but none of those say if you can do that for past days or if it's only for the present day and future days.If I can't add old appointments to that calendar, is there a way to import my Google Calendar so those appointments show up on Calendly? (When I make manual appointments through my google calendar, I use the same meeting links and invitee info in the same format or just duplicate that event and change the date and time, but it doesn't pop up on calendly even though those manual times are blocked out as taken from my booking page)

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AliZCommunity Member
asked in How Do I...?
How to have admin-managed events and allow overrides

Up until a week or so ago, we could do scheduling overrides on admin-managed events.  In other words, a user is booking an event that is admin-managed and assigned to another user and booking on that user’s behalf for an external party.  In the extension booking link you have this option:  Now, in order to allow overrides, I have to enable this option on the admin managed event to allow editing by assignee: But, if I enable this option, here are the consequences:  For my scenario, it completely defeats the purpose of an admin-managed event to enable editing and have no future changes to the managed event flow down to the event assigned to the users.   This is not how this override feature functioned until the last week.  We have been using these same managed event types with no changes to their setup for months and fairly often have had to use the override feature.  Calendly Support looked at this and cannot offer an explanation of why this was changed and also couldn’t offer me an opt

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Anna88064Community Member
asked in How Do I...?
Propose times from mobile

Hi I am still not able to propose times from mobile. Am I missing something? I appreciate the move to sampling of available times when on desktop but I still can't answer the question "when are you available" from my phone. I can only share a link from my phone. Is there a work-around?  I'd still ideally have the blocks of time provided, similar to how a human would e.g. Tuesday 1-5 pm, rather than a sample, for the record. 

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David
Community Manager
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FUSE48864Community Member
asked in How Do I...?
Want customer to pay for co-working slot when booking via Calendly event.

I have my Stripe account connected and intregated, with the payment option on event settings. However, when someone books, a payment option doesn’t appear for them. I want it so that you cannot book without paying the fee. I’ve attached how the event settings look.  I’m don’t pay for Calendly and use it for free. No sure if that makes a difference. 

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David
Community Manager
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Brighton43827Community Member
asked in How Do I...?
Allowing multiple bookings for same time slot

Town residents will have the opportunity to setup 10 minute meetings with one of the 2-3 people working in the assessors office on specified days.  I’ve setup a calendar with available time slots on appropriate days.  Resident #1 signs up for 9:40am - 9:50am with assessor #1.  How does resident #2 sign up with assessor #2 or #3 that are still available for the same time slot?   I don’t want to have the resident viewing 3 different calendars for availability.  I’ve been able to figure out everything else so far with Calendly.  Thank you in advance for your assistance.

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SimbaZwCommunity Member
asked in How Do I...?
Recurring Appointments & Search Function in Calendly

I’m looking for a way to streamline scheduling in Calendly and would appreciate your guidance on two key issues: We have several clients who attend appointments at the same time twice a week for an entire term (3 months). Is there a way to set up recurring appointments on a weekly and daily basis, so we don’t have to create each one manually? Occasionally, we need to modify or correct a single appointment for a specific client. However, finding the correct date by scrolling through multiple pages is time-consuming. Is there a way to search for appointments by patient name or date to make adjustments more efficiently? Looking forward to your insights. Thank you

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David
Community Manager
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FLORENCE85754Community Member
asked in How Do I...?
DIFFERNECE ENTRE NOTIFICATION ET WORKFLOW

Bonjour,Je ne comprends pas la différence entre “notification” et “wokrflow”. En effet, j’ai créé un workflow, un mail qui est envoyé automatiquement à la réservation de l’évènement, mais en réalité, 3 mails sont envoyés. Celui que j’ai créé mais aussi ceux de notification (confirmation par e-mail et invitation du calendrier). Or je souhaite que mon client ne reçoive que le mail de workflow, pas ceux de notification et je ne sais pas comment faire pour les annuler. Merci d’avance pour votre éclairage !Bonne journée,Florence

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David
Community Manager
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supreme25704Community Member
asked in How Do I...?
Best Way to Integrate Calendly for a Security Services Business?

I run a security services business, Supreme Security , and I’m looking for the best way to integrate Calendly for scheduling consultations and service appointments. Has anyone here used Calendly for a similar business model?I want to allow clients to book a consultation directly from my website, but I also need to ensure automated reminders and a smooth user experience. Would embedding Calendly on key service pages be the best approach, or are there other recommended strategies? Any insights would be greatly appreciated!

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David
Community Manager
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Rahul40701Community Member
asked in How Do I...?
Google Meet Issues

I have create a event for interviews and asked the candidates to schedule using the event link ,some candidates scehduled their meetings , but in my meetings section page, when i click on Join Now for Google Meet , Google Meet page says Ask to join ? why is that ? I am being a host, why the permission is been for me and who will accept it when there is only me here ? 

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David
Community Manager
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RaManCommunity Member
asked in How Do I...?
Help with Calendar invite format

Hi,It’s my first using calendly need a little help with the calendar invite info:This is the email I receive on my end how can I remove the description and also, can we customize the calendar invitation for the person who bookings an appointment.   

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David
Community Manager
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Kelly58608Community Member
asked in How Do I...?
Select date / time on link

How can I get the calendar to select a date and time to show up on the link?

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David
Community Manager
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Mathilde52525Community Member
asked in How Do I...?
Balise dans l'objet du RDV

Bonjour,Je souhaite que dans l'objet d’un rdv l'heure de début apparaisse dans l'objet (c’est pour des créneaux de 10 minutes), comment procéder ? (je ne trouve pas la balise associée) 

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David
Community Manager
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DodoCommunity Member
asked in How Do I...?
Disable standard email confirmation after booking and use a workflow instead?

Hello,I would like to disable the standard email confirmation from the event and instead send the first email via a workflow ("New event is booked" -> "Immediately after booking the event").The reason for my request: I have noticed that the formatting of workflow messages is much cleaner than the formatting of the confirmations sent directly from the event. For this reason, I would like to handle all notifications through workflows.Thanks in advance for your reply!Dominik

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Jeff18704Community Member
asked in How Do I...?
Is is possible to show others that a time is "Booked" as opposed to simply not available?

Is there a way to set it so that when someone books an appointment, it shows up as “Booked” as opposed to just not showing up at all on available time slots? And if so, how?

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David
Community Manager
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Morgan24120Community Member
asked in How Do I...?
Scheduling issue

I’m trying to reschedule a client for Friday (four days from now). I updated my availability on that day from 9:00AM-3:00 PM. I currently don’t have any other appointments. However, when I try to reschedule my client for 1:30 PM on Friday, it is only showing 9, 9:30, 10, 10:30 and 11:00 AM available. What am I doing wrong? 

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David
Community Manager
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Alexandra42220Community Member
asked in How Do I...?
Comment modifier nombre de place restantes ?

Si une cliente a pris rendez-vous par téléphone, comment puis-je enlever une place sur la date qu'elle a choisie ?

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David
Community Manager
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BENATTAR31040Community Member
asked in How Do I...?
Lien calendly google business

Bonjour,Je souhaite integrer le lien de reservation de rdv Calendly sur ma page google business. Le lien n’est pas accepté par google qui me demande de voir avec Calendly. Je ne sais pas comment faire.Merci par avance pour votre aide

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David
Community Manager
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