Skip to main content

How Do I...?

Trying to figure out how to do that thing? We can help.

  • 2,785 Topics
  • 6,694 Replies
2787 Topics
L
Lars86318Community Member
asked in How Do I...?
Invitation to a webinar at a specific time

I can’t seem to figure out how to do the following… A single webinarI would like to invite a group of people to a webinar. The webinar is on a specific date and time. The link to join the webinar should be sent to all of my clients, each of whom shall be able to book participation in the webinar. A series of webinars.Pretty much the same scenario as above, except that the invitation is to a series of four webinars on four specific days and time.  

31
David
Community Manager
E
Emma01121Community Member
asked in How Do I...?
Failure to add new members to the meeting through Calendly

Theoratically, after successfully booking a Google Meet meeting through calendly, adding new meeting participants and sending the link to the new participant can allow the new participant to attend without the consent of the people who make appointments of meetings. However, what happened here is that I added another member and also informed the client that there was a new participant. But when it came to the appointed time, my colleague needed to apply to join the meeting, but the client said he did not receive any application, and my colleague could not join the meeting. Did anyone encountered this situation? How should this problem be solved?

61
David
Community Manager
Frank_314159
Frank_314159
asked in How Do I...?
How do I change a Calendly user's email?

I have a user in the organization whose email is changing. How do I fix that in Calendly from the admin center?

32
Frank_314159
A
AugustoEstCommunity Member
asked in How Do I...?
Calendar setting does not affect availability

I’ve added two calendars under “Calendar settings”, a Google and Outlook calendars. I’ve set the latter as the “Calendar to add events to”. I’ve double-checked that these are checking the correct calendar under “Select the calendars to check for conflicts”, and that the events in these calendars have me down as “Busy”. That said, when checking my availability in Calendly, the events in these calendars have no effect on my availability (i.e., people see me as free). Booking a meeting via Calendly over an existing event isn’t flagged under Meetings > Upcoming, nor does this Calendly meeting show up on my Outlook calendar. Am I missing something? There seems to be no interaction between my external calendars and Calendly.

151
David
Community Manager
G
geny.gamacheCommunity Member
asked in How Do I...?
Can't modify any meetings as before. As there been an update of somekind lately?

Can't modify any meetings as before. As there been an update of somekind lately?

41
David
Community Manager
M
Michelle61685Community Member
asked in How Do I...?
Help! Maximum number for event error

I hope someone can help.I have a group event set up and changed my max number from 20 to 15. At first when I did a test to see it was updated, it showed the remaining number for the original maximum number. Now it shows the available number for the new maximum.Meaning, I have 12 booked into my event. I changed the max number to 15. It was originally 20. At first it showed as 8 still remaining after I reduced the number to 15. Now it shows as 15 available spots but I have 12 booked in!!! I am scared that the 12 booked in are not anymore???? Should I also see those who have booked in upcoming meetings like I do for single, non group bookings?  

206
David
Community Manager
J
Justin06205Community Member
asked in How Do I...?
How can a client add more participants to a call they are booking?

When a client books a group training session with me, I’d like to give them the option to add multiple participants (e.g., their team members) during the booking process, so that everyone is included in the session and receives the confirmation and calendar invite. Is this possible?

72
J
F
Fatema52348Community Member
posted in How Do I...?
New layout is horrible

I wanted to share some candid feedback regarding the new calendar layout. Unfortunately, the current design feels like a significant step backward in usability. The entire screen is now cluttered with various event types, and the edit panel on the right is very difficult to navigate—especially with limited space and so many visual distractions.Previously, having editing tools on the left side or available in a full-screen view made it much easier to focus and manage events efficiently. I strongly urge you to consider restoring the full-screen editing option, or at the very least, allowing users to choose between layout modes based on their preference.This new interface significantly impacts productivity and ease of use. I hope the team will consider user feedback seriously and offer improvements soon.

758
P
J
Jennifer17610Community Member
posted in How Do I...?
Contact Card and Override available times

Is there a way to allow admins only to book meetings using the “contact card” and then the “override available times” option on user calendars? As an admin, I can only utilize the override available time feature on my profile. I would like to be able to use this feature with my users to assist them with “double booking.” I do not want this feature available to our clients when they book meetings, like the free time feature you currently have available. 

41
David
Community Manager
A
Alec56836Community Member
asked in How Do I...?
Specific dates per group event

Hi, I need to create several group events with separate dates for potery classes. I bought the standard Calendly version. Some classes for adults, some for kids, some longer or shorter. I can't find how to show only specific dates per group event. When clicking on an event, all group events dates show, not only the ones of that specific event.

92
A
M
Matthew80485Community Member
asked in How Do I...?
Request for Native Two-Way Sync with Zoho Calendar

Hey Calendly team,We've been going back and forth with Zoho support about the two-way sync issue. Right now, there's no way to connect Zoho Calendar to Calendly for full sync, which makes it tough for teams like ours that run everything through Zoho.Any plans to add native support for Zoho Calendar? It would be a game-changer for scheduling and seems like a big gap in your current integrations.Let me know if this is on your radar or how we can help push it forward.Thanks,Matthew Mertens

442
R
C
COMMUNICATE101Community Member
asked in How Do I...?
calendly on godaddy

I have made my website on GoDaddy. Does anyone know how to add calendly on that. I am not a developer.

112
C
W
wafflesstephanlCommunity Member
asked in How Do I...?
How to Prevent After-Hours Appointments (e.g., 12am–4am) from Being Scheduled?

Hello,Is there a way to block when folks can schedule an appointment. For example, is there a way or setting to ‘ghost’ or make your availability unviewable during the times of like 12am-4am? Without having to manually toggle events as ‘secret’. Our organization is trying to combat an issue of ‘fake’ appointments being created during these times and ensuring that our employees time is not taken up by appointments made by bots. I would love to hear any possible solutions or practices others have implemented.

81
David
Community Manager
M
Marion43166Community Member
asked in How Do I...?
Double calendrier (visio / présentiel)

Bonjour,Je souhaiterais mettre en place deux calendriers distincts pour la prise de rendez-vous : l’un pour les consultations en présentiel (à mon cabinet), l’autre pour les consultations en ligne, via Google Meet. Est-il possible d’ajouter une question préalable permettant aux personnes de choisir entre un rendez-vous en présentiel ou en visio, et de les rediriger automatiquement vers le calendrier correspondant en fonction de leur choix ?Je vous remercie par avance pour votre aide et votre retour.Bien cordialement, 

21
David
Community Manager
G
Gudu20658Community Member
asked in How Do I...?
multiple people booked on same day and time

we only have one schedule calendar for Calendly and yet randomly it will allow more than 1 person to be scheduled for the same time and date.   twice it has allowed 3 different people to be scheduled at the same time slots.  we do not use another calendar both for our own convenience but also for keeping things simple for this app.  most of the time this does not happen but when it does it creates a big mess with clients who expect this to be a very easy process.please provide some guidance. Thanks 

91
David
Community Manager
F
Frank68752Community Member
asked in How Do I...?
Cannot open Zoom meeting when Book An Appointment is selected via my LinkedIn profile

Whenever someone use the Book An Appointment button on my LinkedIn profile I see the meeting on my calendar but I cannot open the meeting as the host. Even though the system is using my calendar, my email account, etc. I sit in the “waiting for host” waiting room like everyone else. There is no host. No one can open the Zoom session.

41
David
Community Manager
K
KazuHagaCommunity Member
asked in How Do I...?
Limit TOTAL number of bookings across multiple events

It seems like there are several threads with related questions but not exactly this one, so my apologies if this has been answered elsewhere.I have multiple events on my calendly (15-min, 30-min and 1-hour meetings), and I would like to limit the TOTAL number of meetings people can book in a day, regardless of the length of the meeting. For example, if I want to limit my meetings to no more than 3 per day, even if those three meetings are 3 15-min meetings, 1 15-min and 2 30-min meetings, or 3 1-hour meetings. Let me know if any one has any thoughts. Thanks so much!

41
David
Community Manager
S
Stop02827Community Member
asked in How Do I...?
My original topic / question disappeared? When I try to find it, I get "Access forbidden"???

Hi. Less than a week ago, I had been posting that “one” of my two webinars, which I’ll abbreviate as “Webinar 101” just totally went wonky. It suddenly stopped showing for me and any potential registrant. Not only that, it also showed a date that I never even created for Webinar 101! Someone even signed up for that wrong date. I had to remove that person, refund that person, and luckily, that rogue date is not showing anymore. But NOTHING shows for Webinar 101 anymore, not even under Booking, or for me.  It had all been working all of April very smoothly. The other webinar called “Webinar 201” has been fine as far as scheduling with registered customers. From a guy here who had been kindly helping (before my posts here disappeared and I now get “Access denied” ???), he gave me the email to contact Calendly Support. I sent that last Wednesday morning with all the details. But no one responded Wednesday, Thursday, or Friday. Does anyone know why I’ve gotten no response from Support in as

72
S
B
bbzbaliCommunity Member
asked in How Do I...?
How can I customize the confirmation emails & Outlook calendar entries I receive as the host?

Hi,we’ve customized the confirmation and reminder emails sent to our invitees – no issues there.But the emails we as hosts receive after a booking are extremely cluttered and hard to read. The formatting is messy, with way too much text, and the key info is not easy to scan at a glance.Same goes for the Outlook calendar event (via Microsoft 365 integration):The event title and calendar entry text are poorly structured, making the calendar view hard to use efficiently. Right now, we have to manually edit the subject and event content every time to make it useful.Questions:Is there any way to customize the confirmation emails that we (the organizers) receive? Where can we set the calendar event title and body content that gets pushed to our own Outlook calendar?Would really appreciate guidance on how to streamline this – it costs us unnecessary time with every booking.Thanks in advance!Heiko

41
David
Community Manager
L
lukei4655Community Member
asked in How Do I...?
Valid Address Field

As I continue to work with younger and younger clients I’m running into the problem that they don’t know how to format addresses properly, so when it ports into my calendar I don’t always have valid location information to properly plan travel to the location that they are selecting for our meeting. Is there a way to constrain requested locations to only valid physical locations?

41
David
Community Manager
D
DavidFACommunity Member
asked in How Do I...?
Issues with recap, zoom, and zoom ai companion

Hello Calendly Community,I'm currently exploring the Meeting Recaps feature and have encountered some challenges. Specifically, I haven't been able to generate a recap when scheduling meetings with myself. Here's my setup and the issues I'm facing:Current Setup: Calendly Integration: Connected with my Google Calendar and Zoom accounts. Meeting Type: Self-scheduled meetings (i.e., meetings where I'm the sole participant or I am the host and a participant). Requirements Before Deployment: Recording Notification: It's imperative for compliance and privacy reasons that Zoom clearly indicates when a meeting is being recorded. AI Companion: I prefer not to have Zoom's AI Companion enabled during these meetings. Questions: Self-Scheduled Meetings: Should the Meeting Recaps feature trigger when I schedule a meeting with myself? Or does it require multiple participants to function properly? Recording Notifications: Will the integration between Calendly and Zoom ensure that participants ar

51
David
Community Manager
A
Astrid00617Community Member
asked in How Do I...?
Calender closed after a certain date? How to reset?

For my clients my calendar only shows availability until July 15. On my side the calendar seems open from that date onward.Why is this and how can I fix it.Thanks!

51
David
Community Manager
D
Deborah20652Community Member
asked in How Do I...?
Need to Unlink Google email and set Password

My Calendly account is set to use Google as my login.  I need to work with a marketing team and they need a password.  But Calendly keeps sending me the verification code and it is not showing up in my email on-file.  Is there another way to get my Google unlinked and set up a password without losing my account?

61
David
Community Manager
D
Dan70Community Member
asked in How Do I...?
This Calendly URL is not valid

Hi, sometimes the link works, often not I send the link via EmailTo me on the admin board all seems fine and set?What can be the problemThxDan

71
David
Community Manager
W
Whole52152Community Member
asked in How Do I...?
Cannot Reschedule to an Available time slot?

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

344
W
Terms & ConditionsCookie Settings