How Do I...?

Olá, bom dia.Há alguma falha no sistema para a fase do pagamento, o cliente preenche os dados e ao clicar em Schedule Event, a pagina não avança. Fica parada nessa opção e o cliente não consegue avançar para a página seguinte para efetuar o pagamento. Poderia verificar o mais breve possível? Obrigada

Hi,How can I get notifications to my phone that someone has booked a Calendly appointment with me. It seems strange that I am not being notified, and only the person who booked the appointment is. Can you all change this situation? It’s inconvenient because I keep having to check Calendly to see if anybody has signed up. Maybe I’ll have to install a different program instead of Calendly because I don’t know how to stay on top of this situation. 

I have my Calendly booking set up so people can choose either an in -person (in their home) or a virtual consultation.I have the questions set up for people to enter their home address, and I can see that it is there when I'm logged in to my Calendly account, however, that field has disappeared from my actual consultation form that potential clients can see.It was there before when I was testing out Calendly to make sure my settings were correct, and that all the questions I needed were there, but now it is gone from the public-facing view.I wonder if this is because initially I had set up my account with just a virtual consultation option (linked to my zoom account, everything was great), and then went back in a few days later to give potential clients the option to have in-home consultations.Either way, I can see it on the back end in Calendly, but potential clients cannot see that field. Thanks

Problem: I created a Calendly account using my work email. It processed a charge a few weeks ago even though I left that employer in July.It billed my personal card making me doubly frustrated. I tried messaging/emailing support several times with zero response.I want to 1.) cancel the account and 2.) request a refund as it was within the window for a refund (at the time I reached out, at least). Any suggestions? I’m at my wits end. I cannot log into that email anymore and have no way to access it.

I want to set up the followingBook a meeting with Client Advisor Check conflicting meeting times with Client Advisor and Meeting Room Book Client Advisor - appear in their outlook calendar Book Meeting Room - appear in meeting room calendarI can get the conflict to work but I can only get the booking to go through to either or.  How do I set this up or what is the work around.**To make it easier I have assigned each client advisor with a specific meeting room so this never changes.

How to look up a client by phone number?

On the popup window to add a new contact on the Admin side, How to make adding an email address optional but add a phone number field to include new client’s contact info, without having to go to Contacts page to add a phone number? 

MY ADMIN PERSON IS UNABLE TO VIEW MY CALENDAR.  I’m a new account and wondering if there is a super user in the community that could help me with my setup.  I would gladly pay for your time as I am frustrated with myself. I don't think I set things up properly. 

Bonjour,  Dans mon activité, je propose des réunions de nature différente, avec une durée différente.Pour mon exemple particulier, je propose majoritairement des rdv de 45 minutes. Mais j’ai également des réunions plus longues qui sont nécessaires de 90 minutes à faire paraître sur le même planning.Les réunions de 90 minutes sont planifiées, mais impossible de les faire apparaître comme réservables sur mon planning. Seules les réunions de 45 minutes existent. J’ai effectué plusieurs manipulations pour tenter de résoudre cette difficulté, sans succès : modification de la disponibilité en proposant les créneaux de début de ces sessions de 90 minutes pour le type d’évènement concerné, l’incrémentation de l’heure de début passé à 90 minutes, le nombre maximal de réunions par jour. Rien ne fonctionne. Je vous remercie de me faire un retour à ce sujet,Bonne journée ! 

I’m stumped. I have a group event, and my understanding is that group events should not have the option for invitees to add guests - yet it is showing. There’s no option for me to disable the option for invitees to add guests - but I’m guessing that’s because since it’s a group event it shouldn’t be showing in the first place.Unless the option for invitees to notify other guests of the scheduled event would be more of a “sign up for this” rather than “here’s the zoom link”? Any ideas?I would rather not create a new event link because this has been used to advertise.  

This is my first time visiting this community, and I was happy to see that other users have already started a thread complaining about the terrible new layout.However, it seems the thread was closed and nothing happened.No support? No reply? Really, Calendly team? Is it time to switch to a different scheduling platform?And please, don't ask me, "What don't you like?" You know exactly what users are complaining about. 

How do I delete a person from my organization. It’s only listing me 

help, my linked in set an appointment wont work. how do i talk to support?

In a given month I may be in three different global time zones. Pacific, China, Europe. I understand that I can change my time zone in my availability, but that doesn’t help people who want to book time with me in two weeks when I’m in a different time zone. I’m happy keeping my same working hours on each day...but want them in the time zone I will be in, not the time zone I am in now.  Is there any way of doing this other than choosing a “master time zone” and then manually adjusting the times for each day I will be in another time zone?

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

Hi everyone,I’m running into an issue where the availability setup on my Calendly booking link doesn’t seem to sync properly with the availability I show on my website. My site displays open booking slots for my restaurant-related content (basically letting visitors choose times for reservations, menu consultations, or blog interviews), but some slots appear available on my website even though Calendly is showing them as already booked.I’ve double-checked the integration steps  my site is pulling the embed code directly from Calendly, and I’ve also tried clearing caches and testing across different browsers. The strange part is that the issue seems intermittent: sometimes the slot availability updates instantly, and other times it lags by several hours, which is creating confusion for users who try to reserve a time that isn’t actually open.Has anyone else experienced this kind of sync or refresh issue with availability between Calendly and a website embed? I’m wondering if I need to a

I am doing an automation from Zapier where if an invitee scheduled a booking from calendly, the google meet name is set as event name. The scheduled event name is working but after creating a one-off meeting, all titles for google meet is named as “Invitee name and Event creator”.I need to configure the Google meet name created from this one-off meeting so I can integrate automation for fireflies.ai in google meet.

Hi,I use Calendly to allow clients to book workshops on my website.What I miss on Calendly and would be just great are Gift Vouchers.Calendly, do you plan that ad in the (near) future :-)Thank you.Pascaline 

I just found out that my organization has a group account that I’ve now moved to. But I included the old link in the signature of my emails for the past year. When someone clicks on that link, I want it to show an error message. Or not connect. I don’t want them to look at my calendar and try to find an availability date when there is none. Thank you!

I’ve inquired multiple times over the years about when Calendly is going to incorporate collecting tax on paid events. Since Stripe is already an integration, it’s easy to enable Stripe Tax (https://stripe.com/en-ca/tax) and have appropriate tax rules apply. It’s the least amount of effort required to implement tax rules for events that collect a fee.

I have seen and totally agree with the complaints about the size of the scheduling window pane. Just not pratical.Are there any plans to revert or improve this?I for one am out if not

I just scheduled an event myself and cancelled it as a test. Now that time slot has disappeared and I need to schedule a client for that time. Can someone help me? Does it mean every time someone cancels an event, that time slot isn’t available for the next person? Thank you.

We have a team using round robin bookings. On the scheduler we previously used we were able to search by email and see if a lead had an upcoming meeting already scheduled before reaching out. On Calendly, I can search meetings scheduled with me directly, but need an efficient way for my team and I to check if any of us have been scheduled through round robin. Any suggestions appreciated. If there isn’t a way to do this, we may need to consider returning to our old scheduling tool. 

  I can’t seem to understand why the duration is causing me to not be able to book this event.

I’ve tried a search but didn’t see a solution.  I’ve read the help article suggested by the chat bot, I’ve watched youtube videos on set up.  It looks like on my end Calendly is talking to google, but only one way.A person books via a calendly link I receive the email and that booking shows up in my google calendar.  However, Calendly is allowing people to book times that are taken already.  I’ve attached screenshots to hopefully help.  Setting page:Appointment Booking Landing Page:My Actual work calendar for same day.  Above someone is able to select times ranging from 9am through 10am, however I’ve got entries in google calendar that would result in double bookings and I can’t find a setting to make this a two way communication:I appreciate the help.