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Bonjour,Depuis quelques jours j’ai un problème d’affichage dans le mail récapitulatif de prise de rendez-vous concernant l’horaire , uniquement pour les invités.les fuseaux horaires sont bloqués pour la France (Europe centrale) pour les invités et pour moi.je reçois bien les notifications, mail et la mise à jour du planning à la bonne heure .Seuls les invités rencontrent cette anomalie horaire dans leur mail récapitulatif de séance , alors qu’en passant par les liens de report ou annulation l’horaire de prise de rendez-vous, l’horaire est le bon….Jai vérifier lors de la prise de rendez-vous en tant qu’invité que le fuseau horaire soit bien pour la France.comment faire pour corriger cela pour eux ?merci d’avance Beatrice 

When selecting a contact than choosing a time for us to meet, it USED to show the Calendar in MY time zone, then when selecting a potential meeting time, it would show in their time zone AS WELL right below mine. It made it really easy to communicate when scheduling with people on calls when they lived in different time zones.Now that’s gone and instead the ‘invitee’ fields are editable. Is there any way to make it go back? It’s really annoying having to manually convert everything.

When you receive a link for a meeting on Zoom and you click on the link is there anything else that the host has to do?

Hi everyone,I’m working with utility and billing-related services where users often miss important dates like bill due dates or service follow-ups. I wanted to understand how others are handling scheduling and reminders in such cases.Do you rely on automated reminders, manual follow-ups, or a mix of both?Also curious how you reduce no-shows or missed actions when users are not very tech-savvy.Would love to hear practical approaches or real experiences. Thanks!

Our outgoing notifications use the `location` variable to generate meeting links via the Google Calendar integration which resolves as: > Location:>> This is a Google Meet web conference. Join now Ideally, we’d be able to customize all the text in this snippet, but as we're using this in booking confirmations and 24hr advanced reminders the fixed “Join now” text is particularly ill fitting. Is there any way to adjust this?  In the case that there isn’t, I’d at least suggest Calendly updates the fixed text to something a little more atemporal, eg. “Join this meeting”. 

Hi In the last weeks I’m unable to reschedule meetings within my Calendly account (but it was possible some time ago):I can select the meeting, and find a now date/time for the meeting.But when I’M pressing the button to save the new meeting, nothing happens, no error message. Any help, how to change events?BTW: within the iOS App it’s possible to change date and time.bye

 Notice that any dates that are previously filled outside of Calendly are overbooked on my Outlook calendar.  Does anyone have any suggestions as to how to fix this?Thanks,Dr. Alikch

The following was posted 10 months ago and at the time a community member said it would be sent to the production team for review. Has there been any progress? Message templates would be much easier to maintain via a workflow, and I see others have also requested this feature for different reasons. For instance:  It would be great to know if there are any plans for this, as editing confirmations messages individually is unduly cumbersome in the Calendly UI. 

NZD Currency SupportHi Team,When are you planning to add NZD as a supported currency? This genuinely cannot be that difficult to implement.At present, New Zealand users are (I am) forced to charge clients in AUD as the closest alternative. This regularly creates confusion and requires repeated explanations to clients as to why they are being charged in a foreign currency.New Zealand is a distinct market with a significant professional services user base. Proper NZD support would materially improve the user experience and reduce friction at the point of payment.Please prioritise implementing NZD. Thank you. 👍🏻 

He, I have the Google Meet option for my appointments. The people who book an appointment get a link. But where is my link?   I cant attend the meeting. Please help. Rgds, Daan 

Hello,I am new to Calendly and my first attempts have not been successful.As a children's coach, I would like to offer two types of events on this platform:- 20-minute “discovery” calls for parents- One-hour individual coaching sessions for children.These would take place on different dates and times.The goal would be to integrate the link directly into my website. Is it possible to offer both on the same schedule? If so, how do I do that?Thank you in advance for your help.

I’m wondering if there is a way to revert back to the previous Meeting view?  I greatly prefer the ability to click on the meeting and see a one page summary for easy viewing rather than a scrolling list of meetings that then just opens a side bar with different tabs I have to click on to go back and forth between client info, questions, etc.

Is it possible to block or restrict rescheduling of a meeting when there are less than X days remaining before the scheduled start time?The goal is to prevent invitees from moving meetings at the last moment, while still allowing rescheduling earlier than that threshold.

I’d had several instances where clients will reschedule their meeting to unavailable days. It never allows them to schedule initially on these days, but it seems to allow it when rescheduling. Is this something I can correct, or a problem with Calendly?

We have two employees with the same events set up. On one person’s account, the cancel and reschedule links appear as expected in the event info on Google Calendar, and clicking on them on their calendar allows our admins to cancel or reschedule the event on behalf of a client who has called in. On the other person’s it does not appear. Instead, we get a link that says “Note: Should you need to cancel or reschedule the event, we recommend you use the cancel and reschedule features from your Calendly Scheduled” with a link that prompts clients to log into Calendly. How do we resolve this? As admin, I’ve looked everywhere for a way to fix this, but as far as I can see, the settings for both employee’s Calendly events are identical, so why does it work for one and not the other? 

After years of no real issues with Calendly, over the last year we’ve had a serious problem with the ‘reschedule meeting’ functionality in Calendly, and I’m curious if anyone else is encountering the same and what Calendly is doing about it. Here’s the basic gist: for round robin meetings in particular, when the ‘reschedule’ button is used to reschedule a meeting (either internally or through the public ‘Reschedule’ link on the Google Cal event), Calendly will routinely ignore host working hours, existing Calendly meetings and other Google Calendar events, and book a meeting almost anywhere. That means meetings are being rescheduled during a host’s off hours, on top of other Calendly meetings and on top of other ‘Busy’ Google Calendar meetings. Obviously this results in a poor experience for everyone, especially the customer, because someone will need to call them back, explain that our scheduler had a glitch and reschedule again, hoping that this new resched

Hi when I started using calendly some time ago, it was possible to allow or prevent customers from canceling or rescheduling planned meetings.I haven’t found this options in the actual calendly version. How can I prevent customers from canceling or rescheduling planned meetings? Thanks a lot werner

I continue to be unable to connect an Outlook calendar to Calendly.Yes, I have contacted the support team, who did respond.Unfortunately, the issue did not get resolved.The connectivity issue is that the Admin for that Outlook calendar got an error message.The Calendly folks said there was a typo in whatever he was entering. He has tried several times--with no success. The calendar remains unconnected.I can get no reply from Calendly regarding getting someone there on a Zoom with him to see what the error is.Any thoughts?Thanks for the community’s help. 

Hi Community,  I can’t seem to get a chat bubble working (the link to “cookie preferences” in my account settings doesn’t seem to actually be a link). Basically, I signed up for calendly when I was with an org, and the org itself no longer exists (so the email for it was shut down as well), so I’d like to reclaim that account with my new email address. Is there any way to retrieve that account and attach it to my new email address?Thank you,Seemant

I need some help! Clients are using my Calendly link to schedule appointments with me, and a Zoom link is created and sent to both of our calendars. However, when we use the link to enter the meeting, we are both placed in “waiting for the host to join” and I am not identified as the host! I have searched my Zoom account and Calendly account for applicable settings but have not been able to solve the problem. Who knows how to address this problem so taht I am the host of my meetings?

Is there a way to capture emails of respondents to a meeting poll

Hello,All email notifications are being rejected and not delivered to my email address.My email administrator indicates that your three IP addresses are blacklisted by several organizations due to their poor reputation, as you can see below:https://hetrixtools.com/blacklist-check/ [removed by moderator] https://hetrixtools.com/blacklist-check/ [removed by moderator] https://hetrixtools.com/blacklist-check/ [removed by moderator] I think this would explain all the problems receiving emails from the community.

I am trying to book time with someone, but the country code isn’t working. I’ve tried selecting US in the drop down and also typed +1. when I press Schedule Event, I get this response:  This phone number format is not recognized. Please check the country and number.I go back to type +1 again, but as soon as I press Schedule Event it disappears and continues with the same error response. I have tried submitting via a mac, different browsers, and my iphone but no luck. Can anyone assist?