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Hey CalPals! 👋Long time no see! (Or talk!)As the year slowly starts to wrap up, I want to give everyone a huge THANK YOU. You asked great questions, jumped in to answer each other, and shared the clever ways you use Calendly. Now I want to give some time back to you. I’m putting together our 2027 Community strategy, and I’d love your help deciding what goes into it.Here are a few questions to get you started:What do you need from Community? Think about the last time you came here looking for something. Did you find it? Maybe you want faster answers, more how-to guides, or more tips from people who do the same job you do. What would you like to see added? AMAs , groups by industry or role, challenges, templates you can copy. What would you want changed? If something is confusing, hard to find, or just not working for you, tell me. No feedback is too small. What brings you back to the Community? Tell me about the posts, threads, or people that make you want to check in. And if someth
Hey Calendly Community! 👋We've got some big news: the new Calendly is here. We've launched two exciting new products and refreshed our look, all as part of a new chapter for Calendly.Our vision is to go beyond making scheduling easier and take more of the work out of meetings — before, during, and after they happen.A couple of things we're especially excited about:Callie, your AI assistant: Add Callie to an email thread, tell it what you need, and it'll help coordinate scheduling right from your inbox. In Calendly, Callie is just a click away via an interactive chat, ready to help with more pre- and post-meeting tasks. Calendly Notetaker: Stay focused on the conversation while Notetaker captures the details, then get clear recaps and next steps to help keep work moving after the meeting.And don't worry: all the Calendly scheduling features you know and love are still here. These new products and updates are about helping Calendly take even more meeting busywork off your plate, so you
Welcome to Calendly Community! This community exists as a place for you to find help, inspiration, and connection. We’re absolutely thrilled you’re here.All community members - customers, partners, employees, and everyone else - are held to the exact same standards and community guidelines. And while we don’t want to be mean about it, offenders may face consequences ranging from temporary removal from Calendly Community to possible terms of use violations. And you should know: We reserve the right to remove any content anywhere on the community for any reason, including and beyond the reasons listed below. No selling or solicitingListen, we all love money and deals. But there are places for that and this is not that place. Please refrain from any and all selling and soliciting including services, items, and the like. This also includes professional services, consulting, and job listings. A big nope to harassment or disparagingIt’s easy to be a bit more critical or crude when hiding beh
Hello everyone,For several days, the booking form is broken on Safari when an event offers Google Meet, Zoom or Microsoft Teams as a location option. I first noticed it on my own inline embed, then tested several other websites using Calendly: the problem is everywhere.What happensAt the "Enter details" step, the location icon (Google Meet, Zoom or Teams) is rendered at a huge size and overlaps the fields below it (the phone number field in my case). Clients can't properly select a meeting type, and in practice many of them simply can't book.EnvironmentAffected: Safari on macOS and Safari on iOS/iPadOS (same WebKit engine) Not affected: Chrome and Firefox, desktop and mobile Safari version tested: 27.0 (22625.1.29.11.27)Steps to reproduceOpen any Calendly booking page or inline embed whose event offers Google Meet, Zoom or Teams as a location Pick a date and a time On the "Enter details" step, look at the location choicesMeasurements (Safari accessibility tree)"Google Meet" radio butto
Hello! For some reason when I add the Override times and dates to my availability, those time slots still show up as available. I made sure that the schedule is connected to the right even types, already added the Override times both on the app and website, and I have tried both to block the times I'm unavailable and show only the times I am available. So far nothing has worked. At this point I have no idea what else to do, I have tried to find answers on this forum but nothing has helped.
The contrast between available dates in blue and unavailable dates in black is so faint. How do I make available dates standout more?Thanks
Hi there, I work for a small organization that has complex scheduling needs. I’m wondering if someone can help me determine if Calendly will work for us. We have two sides to our business -- one is a retail side where we sell merchandise, the other is a buying side where we purchase items from the public. We will need two separate calendars for both sides of the business. We will need our customers to be able to book with a certain associate, or if that associate is busy , a next available option will be needed. We will need a master calendar that shows both the retail side and the buying side appointments. We also have in-store events where multiple customers need to be able to book over the same time slot, even if all associates are busy during that time slot. Does the Group scheduling option accomplish this? What if for these events, we want customers to be able to book with one specific associate? Will it then need to be “round robin” booking? Can we create “ghost accounts” if we w
Hey Community!Until now, Callie could help schedule only when you added callie@calendly.com to an existing email thread with an invitee. Now you can hand off scheduling tasks by emailing Callie directly or by forwarding an email conversation toCallie. From there, Callie will start am email with you and your invitee to coordinate the meeting on your behalf.How it worksEmail Callie a request. Write it the way you'd write to an assistant: "Callie, schedule time with Sarah next week." If Callie isn't sure which Sarah you mean, Callie will ask you to confirm. Forward a conversation instead of starting over. Send Callie an existing email thread with a note like "Let's schedule a follow-up next week." Share details only Callie should know. Add context like "This is important, so early mornings are okay if needed." Callie uses those details to find the right times and keeps them out of the conversation with your invitee. ❗️ Callie finds times using the availability and scheduling settings you
This is my second community post about this issue. I am a private music instructor with 50+ clients, and I schedule students on their behalf for a 10-12 week session 4x a year. You can imagine the huge amount of time it takes to schedule 700+ meetings one by one. Yes, I know I can use “Callie” to schedule, but when I do that, it doesn’t send text reminders to my students, which is essential for them remembering to show up and pay me for their lessons. I’m approaching another scheduling session and I am extremely unhappy that Calendly has not added this feature. I don’t see how this is more complicated than integrating an AI chatbot (which I do not ever use as it’s slow and inconvenient). Acuity Scheduling has had this feature for years, and I legitimately do not understand why it is taking Calendly so long to implement this simple feature. I’m willing to be a beta tester of this feature if that’s what it takes. I’ve given hundreds of dollars to Calendly over the years and expect better
Just today, July 15th, when I scheduled one of my students, it said they needed to verify a number sent via text message. I schedule for my students when they aren’t present - they ask for a meeting and I set it up on my end. This means I can’t be verifying text messages. If I do NOT verify it, it says they won’t receive text reminders for the meeting. I need them to receive these - no one reads emails. I saw this: https://calendly.com/help/how-to-send-text-messages-with-workflowsHow can I make sure students still get text reminders if I can’t do the verification each time. Is it EACH TIME? That feels insane to me.
I came across this gift-voucher feature request, but it’s closed for replies, so I’m sharing my workaround here.I ran into exactly this problem while building a website for a singing teacher. Someone needs to be able to buy a lesson as a gift without choosing the appointment date, then let the recipient book later.I’ve now built a working workaround using Stripe and Calendly’s API:The purchaser chooses a lesson length on the teacher’s website and pays through Stripe Checkout. Once payment is confirmed, the system generates a unique voucher code and emails them a printable PDF to give to the recipient. The recipient enters the code on the teacher’s website. The system validates it and uses Calendly’s API to generate a single-use booking link for the matching lesson length, with no further payment required. The recipient can then follow the link to book through Calendly, and receives an emailed copy as a backup. Re-entering the code returns the same link, and the voucher is marked used o
Hello!I have a Team Event with 3 Sales Representatives, plus a Sales Manager (which has the Admin role but is not in the event) supervising them.Is it possible to change the Team Event settings so my Sale Representatives cannot cancel their own calls? Only Reschedule them or set them as No Show.The Sales Representatives are measured by their close rate, so sometimes they cancel “hard” leads arguing that they don’t qualify, and I would like to stop that. I want that only the Sales Manager can cancel a scheduled call.How can I do that?Thanks,Ángel.-
I’m creating a new thread because there are already multiple posts from customers dealing with the same problem, and this deserves more visibility.SMS Workflows are one of the main reasons we pay for Calendly. We rely on texts because email notifications get missed or filtered to spam, and SMS is what allows clients to actually see appointment notifications and confirm attendance.Calendly changed that by adding a separate SMS opt-in/verification step after the appointment is scheduled. If the client misses that message, doesn’t recognize it, or doesn’t complete the extra step, the SMS Workflows we are paying for simply do not reach them.That is not a small change. It materially reduces the usefulness of a paid feature.What makes it worse is that I received no meaningful advance notice. This happened right around our annual renewal. Had we been told ahead of time that a major part of our workflow was about to change, we could have evaluated alternatives before renewing or migrated befor
Hello, I’ve seen several threads talking about the same problem for over one year. Is Calendly planning to roll out a solution for this? The same way as we have the possibility to cap the number of meetings we can have from a particular event per day/per week, I’ve seen there’s a shared feeling to limit spam. Thank you.
British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after No
Hi,I'm trying to connect multiple calendars to Calendly so that it can check for scheduling conflicts.I've successfully connected my Google Calendar. However, I also have other calendars subscribed to through Google Calendar, which appear under the 'Other calendars' section. These don't appear as options when I try to select which calendars Calendly should check for conflicts.In particular, I have a Proton Calendar that I've subscribed to through Google Calendar, and I'd like Calendly to check this for conflicts too. Unfortunately, there doesn't seem to be an option to connect Proton Calendar directly.Is there a way to get Calendly to check for conflicts across all the calendars visible in Google Calendar, including subscribed calendars?Any advice would be greatly appreciated!Many thanks
Hi,I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.
Hi! We need custom translation. Default ones are not ok. Please reply - if in next year this feature will be given to customers. Please don't reply with - this will be forwarded to team, useless answer. You are IT comapny. Leeets gooo
As a user who relies heavily on Calendly to manage recurring and individual sessions with repeat clients, managing ongoing client relationships currently requires significant manual data entry and external record-keeping. Two key missing features create friction in our daily workflow:Inability to Duplicate/Copy Existing Bookings: When scheduling a new session for a returning client, there is no option to quickly duplicate a past session onto a new date. Every time a repeat client books or needs a session set up, I have to re-enter their name, email address, physical address/location, and session parameters manually from scratch. Comparison: Google Calendar allows one-click event duplication where you simply adjust the date and time. It feels like Calendly, a platform built exclusively for scheduling, should offer this core capability. Lack of Client Audit Trail / Reschedule History: When a client repeatedly reschedules or cancels sessions, Calendly overwrites or removes the origin
I work as a letting agent in Birmingham, and I use Calendly to book property inspections and meetings with landlords, tenants, and agents. The problem I keep running into is travel time. My appointments are all over the city, and when bookings stack back-to-back, I end up arriving late to the next property because there was no gap built in for driving between them.I would like to set it up so that after each inspection there is automatically enough buffer time, and so that clients cannot book a slot that leaves me no realistic travel window. I also need different buffers for different types of appointments, because a quick check-in takes less time than a full inspection.My questions are:Can I set a buffer before and after an event type, and does it apply automatically to every booking? Is there a way to set different buffers for different event types, rather than one setting for everything? And how do you handle availability when you are out at properties all day — do you block travel
I have calendly set to round robin and also equal distribution for my 2 closers. The setting team has booked 10 closing calls this week and 7 of them have gone to 1 closer and 3 to the other. I read that with equal distribution on it will optimise to no more than 3 more per person - but what it doesnt tell us is over what timeline? is this weekly/monthly or somethign else? Is there a way to set this myself to weekly? The guide is minimal on context in and around equal distrbution settings so would appreciate some help here. Thanks
I frequently use One-Off Meetings to schedule appointments, often sending multiple meeting links with different date/time options. Occasionally, my availability changes before a recipient has booked a time.It would be helpful to have the ability to: Manually edit or remove individual date/time options from an existing One-Off Meeting without having to cancel or recreate the entire meeting link. Automatically remove unavailable options if another meeting is scheduled during one of the proposed time slots. This would help prevent scheduling conflicts and make it easier to manage multiple outstanding One-Off Meeting invitations.
Feedback / VerbesserungsvorschlagIch nutze Calendly für wiederkehrende Workshops und Events. Aktuell gibt es eine Einschränkung, die für wiederkehrende Formate sehr unpraktisch ist:Bei Gruppen‑Ereignistypen werden Dauer, Ort und Sprache nach der ersten Buchung gesperrt. Auch wenn das Event bereits vorbei ist, lässt sich die Dauer nicht mehr ändern. Wenn man z. B. von 7 auf 8 Stunden wechseln möchte, muss man den Typ duplizieren. Der neue Typ bekommt automatisch einen neuen Link (z. B. mit „klon“), den man nicht anpassen kann.Das bedeutet: Für jedes neue Event muss man praktisch von vorne starten und alle Teilnehmer neu einladen.Verbesserungsvorschlag:Dauer bei bestehenden Gruppen‑Ereignistypen auch nach Buchungen bearbeitbar machen oder eine Option anbieten, die Dauer für zukünftige Events anzupassen, ohne einen neuen Typ erstellen zu müssen.
Bonjour,L’intégration du bouton Réserver en ligne n’est toujours pas accessible pour Calendly. Il est urgent à l’heure actuelle de le mettre en place pour tous les utilisateurs.Il y a de nombreuses demandes à ce sujet et nous n’avons toujours pas de date précise pour son intégration.Merci de nous en informer rapidement s’il vous plait.Cordialement.
My client usually receives a confirmation email with a link to book their sessions, reschedule, and check remaining classes. This client did not, I see that I can copy the booking link, and then I can send it to them, which is great. But when I clicked that link, they have booked all their classes, and there’s no way to reschedule from there. Do they seriously have to reschedule each class by going into the confirmation email for each individual class, rather than just via the package?
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