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British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after No

Just today, July 15th, when I scheduled one of my students, it said they needed to verify a number sent via text message. I schedule for my students when they aren’t present - they ask for a meeting and I set it up on my end. This means I can’t be verifying text messages. If I do NOT verify it, it says they won’t receive text reminders for the meeting. I need them to receive these - no one reads emails. I saw this: https://calendly.com/help/how-to-send-text-messages-with-workflowsHow can I make sure students still get text reminders if I can’t do the verification each time. Is it EACH TIME? That feels insane to me. 

Hello! I’ve seen two previous questions on this topic, both with links to articles that are no longer there. Is there an updated link or guide for how to do this?

Hello everyone,For several days, the booking form is broken on Safari when an event offers Google Meet, Zoom or Microsoft Teams as a location option. I first noticed it on my own inline embed, then tested several other websites using Calendly: the problem is everywhere.What happensAt the "Enter details" step, the location icon (Google Meet, Zoom or Teams) is rendered at a huge size and overlaps the fields below it (the phone number field in my case). Clients can't properly select a meeting type, and in practice many of them simply can't book.EnvironmentAffected: Safari on macOS and Safari on iOS/iPadOS (same WebKit engine) Not affected: Chrome and Firefox, desktop and mobile Safari version tested: 27.0 (22625.1.29.11.27)Steps to reproduceOpen any Calendly booking page or inline embed whose event offers Google Meet, Zoom or Teams as a location Pick a date and a time On the "Enter details" step, look at the location choicesMeasurements (Safari accessibility tree)"Google Meet" radio butto

Recommended Feature: Allow administrators or designated team members to reassign a staff member’s upcoming appointments to another team member when the original staff member becomes unexpectedly unavailable. This functionality should support both Round Robin teams and individually managed events within the same Group. Additionally, administrators should have the ability to override a team member’s availability when buffer times, booking date ranges, or other scheduling settings prevent an appointment from being reassigned.Use Case: When a staff member calls out or becomes unavailable at the last minute, we need the ability to quickly reassign their scheduled appointments to another available member of our team without having to cancel and manually recreate each appointment. In these situations, we also need the ability to override the receiving team member’s availability when existing buffer times or booking date ranges prevent Calendly from accurately reflecting their ability to accom

Hi,I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.

One of my Google Calendars isn’t syncing with just one of my Meeting Types. I have troubleshooting everything I know how to do and that includes everything that the new AI assistant has told me to do. I have asked for a live person to help and nobody has responded. Nothing is working and my clients are double booking on my calendar. Help!

Hi Calendly Support,I'm writing about an ongoing issue with my account. Several of my real, returning clients are being blocked when they try to book an appointment. They used my scheduling page without any problem before, and now it fails. What clients see:    •    The page keeps loading and no available times appear.    •    After a few minutes it asks them to refresh the session, and the same thing happens again.    •    Finally they get this message: "This booking cannot be completed. For security reasons, we are not able to finalize this booking from your current session."Error code shared by one of my clients:tid-rb-236ac2a3-a91f-40fe-b157-0d2a33476e63It is happening to several clients, some of them coworkers who may be booking from the same network. They are genuine clients, not spam. This is affecting my business directly, since clients cannot book their appointments. Thank you for your help.Best regards,Sofía Zabala

Hello. I cant change my organizator profile picture… I tried everything. I have my account and have classic profile picture, but event organizator is just empty... Please help... 

We have a group of about 40 calendars where a round robin event has to grab availability and who’s next to get an intro meeting with a person using our experience. As soon as the person views the monthly calendar, it takes 20-30 seconds to load availability. If they go to the next month, it again takes 20-30 seconds to load the calendar. We’re tied to Outlook calendars and I imagine that is the reason for the extreme slowness. Are there ways to configure Calendly or our integration with Outlook to speed this up? 

We have quite a few clients that do not have email addresses due to age or they just do not want to supply us with an email address.  In that instant how would we add them to the contact lists?

Hi! I work at a higher ed institution in the advising department. I have a team of 6 advisors that use calendly. There are 5 different events that students can schedule (priority registration, continuing student registration, new student registration, general, and academic probation). The routing page asks the type of appointment, their major, if they are currently enrolled, and if they are a special population. My routing answers are correct and list the correct meeting type I want the students routed to. However, this is not happening correctly due to how the events are listed on the logic page. My question is, is there a way around this so that students are routed based on their answers? For example - when a student selects general meeting, their major, they are currently enrolled, and a special population, it routes them to a Priority Registration Appt instead of a General Meeting appt since the Priority Registration Appt is listed first in the logic.  Any help/guidance would be ap

I have emailed numerous times to cancel our plan dating back to october 2025 and have not had a reply from customer service!! How do i talk to an actual person to get a refund and this resolved?

I was invited to join a Calendly team plan for one project using my work email address. I’ve now started a second project with a different organization, and they’ve asked me to create a free Calendly account so I can set up a booking page for interviews.Both projects use different organizations, but I understand that my work email address can only be associated with one Calendly account.My question is: since my existing Calendly account is part of a team plan that is paid for by the first organization, would the first organization be billed for the booking page I create and use for the second project? If not, how do I set up a booking page so that the first organization is not billed for activities of my second project?I want to make sure the second project doesn’t inadvertently create a charge for the organization that pays for my existing team plan. Any clarification would be appreciated!

Legacy plan. Have used this plan and zoom links have been included, I get message now saying i need to interate zoom but when I click it says its not an option with my plan.

Has anyone found a reliable way to trigger an automation when someone submits a Calendly routing form but doesn’t complete the booking? I’d like to follow up with those leads without manually checking which submissions never turned into meetings.

A question at community[dot]calendly[dot]com/how-do-i-40/appointments-from-calendly-are-not-adhering-to-my-default-outlook-reminder-notice-2960asks a question similar to mine, but I want Calendly to automatically set appointment reminders to 24 hours, as is the default interval for my Outlook setup.  How do I achieve that?

I want to go to my contacts and view a client . Then see ALL future meetings they have booked with me in a future meetings list 

Hi there,since today, we received a notification for 5 of our Calendly accounts asking us to check the connection for the existing Salesforce integration for the respective Salesforce org. Unfortunately, we are unable to establish the connection for any of the accounts, and we are receiving an error message indicating that there is a problem. I would appreciate a response, as we’ve not yet received any reply to the support ticket and (as mentioned) 5 accounts are affected. Thanks and regards, Jasmin

I’d like Calendly to not schedule a meeting in days with >x hours of planned events already, regardless of whether those events were scheduled by Calendly or not.

I have clients who I book multiple sessions with at a time. (Examples: Clients I meet weekly, at the same day/time each week for several weeks in a row; Clients that I need to bulk schedule several meetings for on different days/times for a project [of a particular event type]; Self-booking clients who have paid for a certain number of sessions; etc.)How can I do this in one action, and not have to go through the whole scheduling process over, and over, and over each time I need to schedule the same client for multiple meetings? Thank you!