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3078 Topics
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Calendly Bi-Directional Sync with Google Calendar

Hey Calendly! Have you ever run into an issue where a Calendar event was changed, but not reflected in Calendly? Causing Workflows and notifications to be sent on the wrong day and displaying the incorrect information?Well, for our users utilizing the Google Calendar connection, this will no longer be a problem! We’re excited to introduce Bi-Directional Sync! So anytime a Calendly event is moved on your Google Calendar, those changes will be reflected in Calendly as well! Bi-directional sync (for time, title, location, invitees, etc.) is one of our most requested features. While we plan to support more fields over time, we’re starting with syncing just the start/end time and date. Now anytime there is a change to the time and date of the Calendly event in your Google Calendar, this will sync over to Calendly - Automatically! So no more having to worry about making manual changes, this can be done through your calendar directly. Whenever there is an update to the date and time in the ex

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David
Community Manager
jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community
Community Guidelines

Welcome to Calendly Community! This community exists as a place for you to find help, inspiration, and connection. We’re absolutely thrilled you’re here.All community members - customers, partners, employees, and everyone else - are held to the exact same standards and community guidelines. And while we don’t want to be mean about it, offenders may face consequences ranging from temporary removal from Calendly Community to possible terms of use violations. And you should know: We reserve the right to remove any content anywhere on the community for any reason, including and beyond the reasons listed below. No selling or solicitingListen, we all love money and deals. But there are places for that and this is not that place. Please refrain from any and all selling and soliciting including services, items, and the like. This also includes professional services, consulting, and job listings. A big nope to harassment or disparagingIt’s easy to be a bit more critical or crude when hiding beh

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jillian
Community Manager
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Red36245Community Member
asked in How Do I...?
Problemas de Sincronización con Google Calendar

Hola. Desde hace algún tiempo ya no sincroniza Calendly con mi Google Calendar. He desvinculado 3 veces, pero nada. Sigue sin funcionar. A alguien más le pasa?

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Bénédicte71245Community Member
asked in How Do I...?
Affichage icone Rendez-vous dans fiche Google

BonjourJe constate que certains professionnels ont un bouton “Rendez-vous” sur leur fiche Google qui pointe vers leur agenda Calendly.Malgré le fait d’avoir renseigné sur Google business  le lien vers mon agenda Calendly, je ne vois pas apparaître ce bouton “Rendez-vous”. Pour quelle raison ? Merci par avance pour vos réponses. 

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David
Community Manager
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Isabelle75018Community Member
asked in How Do I...?
Supprimer des réunions déjà passées

Bonjour, Est-ce qu’il y a une façon de supprimer complètement des réusions qui sont déjà passées. Je désire repartir à une date fixe et je veux supprimer les réusions qui ont eu lieu avant cette date.Merci

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Caryn50766Community Member
asked in How Do I...?
Feature Request: No Late Reschedules

I’d like to request a feature: an option to not allow rescheduling within a certain time window (e.g., 24 hours). I love that clients can reschedule themselves, AND I have a policy that requires clients to reschedule at least 24 hours in advance to avoid additional charges. I would love to be able to not allow late reschedules, so they would have to cancel the session and reach out to me directly or schedule a new event.

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David
Community Manager
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Tammy61686Community Member
asked in How Do I...?
Can a scheduling software program called Use Session be connected to Calendly?

Need advice if it can be used and if so, how to connect to?  

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rich90210Community Member
asked in How Do I...?
No times in July

Hello, I have an event and made time slots available as you can see in the screenshot below, yet the calendar says "No times in July" and I have no idea why. Can you tell me how I can make all the time slots show up? Here's the link to the calendar  

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David
Community Manager
hilaryyeg
Employee
hilaryyegEmployee
published in Featured Tips + Tricks
Updates to our Stripe integration: New payment methods now available!

Do you use Calendly to charge for your time? (If not… what are you waiting for 💰) We just made it even easier to get paid. With our latest Stripe integration update, your clients can check out using: Debit or credit card Apple Pay or Google Pay Instant Bank Payments (via Link) New to Stripe + Calendly? You can collect payments via Calendly for consultations, coaching sessions, ‘pick your brain’ requests – whatever your business needs. The possibilities are endless! 🎥 I put together a quick video to walk you through how to connect your Stripe account and set up your payment preferences. You can also check out our latest blog post for more info.  🔍 A few things to know about your Stripe settings:All payment methods above are enabled by default once you connect Stripe to Calendly. You may choose to disable any of these methods in your Stripe account’s payment method settings. More info here. You may notice “Incomplete” charges in your Stripe transactions – this happens when an individu

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Christelle28217Community Member
asked in How Do I...?
Problème de synchronisation entre créneaux outlook et calendly

Bonjour, Je suis nouvelle dans l’utilisation de calendly. J’ai pris la version gratuite. Il y a quelques mois j’ai créé un évènement en one-to-one et n’ai pas eu de difficulté à le connecter à mon agenda outlook. J’ai désactivé ce premier évènement et en ai créé un nouveau avec de nouvelles plages de date et créneaux. Mes créneaux choisis sont bien présents dans le calendrier calendly mais ne s’affichent pas dans mon lien de présentation comme si aucune date n’était disponible. Je n’ai qu’un seul calendrier utilisé. Comment faites-vous le lien entre les créneaux choisis dans calendly et leur affichage dans votre calendrier outlook ? Se créent-ils tous seuls dans outlook une fois définis dans Calendly ou bien faut-il créer des RDV récurrents dans outlook ? Si oui faut-il les créer d’une façon particulière ?Je vous remercie par avance pour votre aide, car après y avoir passer de nombreuses heures et avoir écumé pas mal de tutos je suis toujours coincée ! 

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David
Community Manager
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Gabrielavale_1Community Member
asked in How Do I...?
Optimizing Calendly Routing Forms for Effective Lead Qualification in Consulting

Dear Calendly Community,I am working to enhance the efficiency of my scheduling process for a consulting business, launched in March 2025, which offers strategic advisory services to small enterprises. While Calendly has streamlined my booking workflow, I am seeking to refine the use of routing forms to better qualify leads before scheduling meetings, ensuring only relevant prospects reach my calendar. Your guidance on this matter would be greatly appreciated.My scheduling setup, managed on a Calendly Teams plan, integrates with Google Calendar and Zoom, following the Getting Started Guide. The routing form, embedded on my WordPress site, collects basic information such as company size and project scope, directing prospects to a 30-minute one-on-one event type. Currently, the form processes approximately 50 submissions monthly, with a 60% booking rate, but I estimate that 30% of booked meetings involve unqualified leads who lack alignment with my services.To address this, I have adjust

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Kerbisverse
Calendly Connector
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Jeny71326Community Member
asked in How Do I...?
ajout lien calendly sur google page

Bonjour, sur ma page Google, mon lien Resalib a été ajouté alors que je souhaiterai mettre le lien Calendly pour la prise de rdv.pourriez-vous le faire svp?

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David
Community Manager
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rlbtCommunity Member
posted in How Do I...?
New Feature Request: Set Link Expiry Time

Hi, I would like to request three features:Set links to expire after a certain amount of time (e.g. 30 days, 60 days, 90 days). Set custom text for the “something went wrong” page for if an invitee clicks on a deleted link or event type. Add an option to only allow appointments to be booked at the earlier of the available event times (e.g. if a 1 hour event link is sent and available times on a certain day are 10am/10.30am/12pm, the invitee will only see 10am).Thank you.

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David
Community Manager
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Els87618Community Member
asked in How Do I...?
Other Stripe payment methods

Hi,After one year of use I have to conclude that I loose clients because of the payment methode.Calendly blocks our European ways of paying. Mosts clients don’t have creditcards here!So please, why can’t you allow paying with Bancontact in the Stripe connection?URGENT!

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Michelle61685Community Member
asked in How Do I...?
Calendly not syncing

Hi thereAll of a sudden calendly is not syncing with my calendar. I have followed suggestions in threads of the same issue (eg. unsyncing, resyncing and then emailing support with screenshots). I haven’t heard back from support and would really like this issue fixed.How do I escalate for resolution?

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Patsy65832Community Member
posted in How Do I...?
Account Help

I’m not able to login. It’s saying my account does not exist. Please advise 

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David
Community Manager
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AlignCommunity Member
asked in How Do I...?
Setting up conference room with Microsoft 365 Groups

We have a single conference room that may need to be booked by multiple users.  According to https://help.calendly.com/hc/en-us/articles/12303248557719-How-to-schedule-with-conference-room, we decided to buy a paid seat on Calendly for the conference room.  The calendar for the conference room also needs to be visible to everyone in our organization with the ability to manually add events.  We use Office 365 and created a Group called Conference Room that is accessible by everyone and has the email address conferenceroom@company.com.We then created the Calendly user conferenceroom@company.com - but cannot figure out how to connect the Group calendar to this user in Calendly.  The Group has an email address but does not seem to have a separate Office 365 login, as it is accessed via the individual users’ accounts.  We need to link the Group calendar so Calendly can (1) check availability and (2) add events to the calendar.  Any advice would be greatly appreciated!  Thank you!

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Coach TrevorCommunity Member
asked in How Do I...?
What means "per seat" when upgrading?

I want to upgrade to have a dedicated link for my consultations and another for my actual sessions.What does it mean when upgrading? What is a seat? Thank you

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David
Community Manager
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Sam30524Community Member
asked in How Do I...?
Multiple durations

I just left Youcanbookme and was able to set multiple durations on the same booking page with them - I noticed a lot of people asking about a year or two ago whether they can do this with Calendly also but at the time the response was that you couldn’t and to setup multiple events or create a landing page. People will be clicking through from an email and I want to avoid extra clicks to avoid losing them - is this possible yet and if not, are you able to give a rough guide as to when you plan to incorporate it please?

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samridhi17717Community Member
posted in How Do I...?
Zoom Scheduled meeting Not done

I had my Interview Scheduled at 8:30 Today ithe link is not working as it showing some kind of error 

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David
Community Manager
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MumtazEbrahimCommunity Member
posted in How Do I...?
Can Calendly Add Payment Gateway Support for South Africa (e.g. Paystack)?

Many South African (and broader African) service providers face challenges using Calendly’s current payment integrations, as we are unable to create Stripe accounts and PayPal is not a viable option for many clients. Our local clients prefer to pay in South African Rands to avoid international transaction fees, currency conversion charges, and card declines.It would be incredibly helpful if Calendly could integrate with African-friendly payment gateways like Paystack or Yoco to make the platform more accessible for the African market.

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Drew43418Community Member
asked in How Do I...?
Multiple Email Reminders in Workflow

Can we set up multiple email reminders and/or multiple text messages within the same Workflow?The Workflow does not allow me to send an initial email to the client upon the scheduling of an event, then a follow-up email reminder an hour before the event starts.

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David
Community Manager
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Quote77242Community Member
asked in How Do I...?
"Your meeting request could not be finalized with this host" error when people try to book a meeting

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

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Lido-Flight-slotbookingCommunity Member
asked in How Do I...?
Some Time Slots Missing on Certain Days – Not Showing as Expected

Hi everyone,I'm experiencing a recurring issue with Calendly where some of the available time slots I’ve configured for specific days are not showing up correctly for invitees. For example, I’ve set up availability every second Wednesday for 6 slots:07:00-07:4008:00-08:4011:00-11:4012:00-12:4013:00-13:4015:00-15:40but only a few slots appear on some days, on other days all are visible without a clear reason. Please note that there’s no calendar connected to it.Here’s what I’ve already checked: Buffer times: I reviewed and adjusted the buffer times before and after events. Daily limit: There’s no daily maximum number of events set. Multiple event types: I checked for overlapping slots with other event types. Time zones: Time zones are correct for both myself and the invitees. Custom hours: I looked into whether specific dates had custom availability overriding the default – didn’t find anything unusual. Still, the issue persists – some slots that should be there are simply not s

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David
Community Manager
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Eli-Thai1119Community Member
asked in How Do I...?
missing contacts

my contacts are deleted after the letter C

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David
Community Manager
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