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Question

Error Rescheduling Events

  • November 12, 2024
  • 6 replies
  • 79 views

Hello -

Most recently, I started to receive errors every time I try to reschedule an event. 

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6 replies

David
Community Manager
  • Community Manager
  • November 12, 2024

Hi @Fr.06047!

Thanks for reaching out! My apologies for the inconvenience this has caused. Our Product team is currently looking into the issue; however we do not have a timeline as for when this will be resolved.

Thank you for your patience and understanding while our team works to investigate further!


David
Community Manager
  • Community Manager
  • November 12, 2024

Hey @Fr.06047 - Great news! I'm happy to report that we have released a fix for the rescheduling issue. 🎉

Thank you again for your patience while we worked to resolve this.

Please let me know if you still are seeing this occur on your end or if I can help with anything else!


  • New Community Member
  • November 29, 2024

Hey @Fr.06047 - Great news! I'm happy to report that we have released a fix for the rescheduling issue. 🎉

Thank you again for your patience while we worked to resolve this.

Please let me know if you still are seeing this occur on your end or if I can help with anything else!

 

when is the fix rolling out? I have the actual same issue


David
Community Manager
  • Community Manager
  • December 2, 2024

Hi ​@jove65 , this fix has rolled out already - Are you running into any other issues? What specific error are you getting when attempting to reschedule? Let us know!


  • New Community Member
  • December 3, 2024

I am also not able to reschedule events, nor can my clients. We are able to click through to the new time but when we click update, nothing loads.


  • New Community Member
  • December 3, 2024

Hi ​@jove65 , this fix has rolled out already - Are you running into any other issues? What specific error are you getting when attempting to reschedule? Let us know!

 

thanks lots David! Will need to try this out and will share if we faces any issues.