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Managed Events availability schedules problem

  • 19 June 2024
  • 1 reply
  • 8 views

When we make changes to some aspects of a managed event, we’ve found that the only easy way to have those changes propagate to the staff is to un-assign & then re-assign those events. (maybe there’s a better way?)

In that process, the only obvious casualty is that the availability for each staff member gets reset to their Default schedule. So, now we know that needs to get fixed manually for each staff member after a change, but it’s a bit of a nuisance & there’s more possibility for mistakes & forgetting this step. 

We’re hoping that either we’re misunderstanding something OR you can take this as feedback, run it by the product team and maybe they can think up a smoother implementation?

Hey there @TM-DJ -- thanks for your post!

You should not have to un-assign and re-assign your Admin Managed Events each time you make an update to a locked/admin managed section. That is certainly not expected behavior!

I suggest, first and foremost, clearing your cache/cookies to see if this helps.


How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history


If this does not resolve your issue, please reach out to our support team for more personalized troubleshooting so you can get to the bottom of this and resolve it! 

You can reach out to our support team, available 24/7 via live chat, by logging into your Calendly account > clicking “chat with us” in the bottom righthand corner.

I hope this helps!


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