Hi @Tina03617!

That is less than ideal. Let’s see if we can figure out what’s going on.

• Are you using email confirmations or calendar invitations? Email confirmations would come from notifications@calendly.com and calendar invitations would come from your email address.
• Is this happening with just this one customer or multiple? And when you say 3 email address - 3 of yours, 3 of the same customer, or 3 different customers?
• And finally - do you know if the customer is using Gmail? They’ve recently added a lot more spam protection and it seems more and more emails of all types are getting caught when they shouldn’t be.

Let us know!