This calendar is currently unavailable.

Hi ​@Karl07608 - Thanks for reaching out!

Do you know if your Exchange server is running On-premise? (or behind a firewall?) If it is, your IT team will most likely need to allow list specific Exchange related IP Addresses for Calendly to connect to your Calendar. In some cases IT teams won’t allow list certain IP’s, but we have workarounds for this as well!

I’d recommend reaching out to our support team at support@calendly.com, they’ll be able to get you the information you need, and help with any workarounds to get this connection up and running.

Let me know if you have any questions!

​@David I know that, I already put these IPs (https://help.calendly.com/hc/en-us/articles/19979728306199-Calendly-IP-address-update) in the allow list and still have the same issue. I allow these IP to my exchange on port80/443

I already sent to support and hope to get answer sooner.

If you can help me more let me know

Thank you

Understood, glad you found that document as well! There are a separate set of IP’s used just for the Exchange integration that are not shared publicly, so the support team would be the best next step.

Let me know if you need anything else!

David, I have been advised to contact support as the problem has not gone away after trying suggestions The issue is “This Calendar is currently unavailable” I’ve been trying to make it work for weeks!!!!

Hi ​@John47264 - Sorry to hear that this has been going on! The support team would be best in this case as they would have more insight into what might be causing those issues.

If you run into any problems, let me know.

David, thank you for your response. I have spent hours on this issue and cannot get it resolved I need to talk to a person who can walk me through the issue and get it resolved otherwise there’s no point in my using Calendly.

Please point me in the right direction with a phone number.

Thank you, John

Hi ​@John47264. While we don’t have a phone number to call, you can contact our support team directly by selecting the chat bubble in your account here:
 

Once you select it, you can ask for an agent to be connected. From there, you can request a Zoom or phone call to work through the issue there!

This is the response I received from the Chatbox (am i in the wrong place) :

I don’t know the answer to that myself, but I did find this for you

Troubleshooting Zoom

11:19 am

Pre-approving Zoom

Get to know Calendly

You should see a prompt like this after typing in Agent when you open the chatbox:
 

Once here, you can select the option you’d like to get routed to them from there. Are you seeing this on your end?

RECEIVED NOTHING PLEASE FIND SOMEONE TO HELP ME

I did see a message earlier that stated an Agent would make contact shortly that never happened, here we are over an hour later just waited for help!

Please have someone contact me I need help asap

Hi ​@John47264 - I’ve let the team know about whats going on, while I don’t have a timeframe on it, they’ll look at getting in touch soon.

Could you send me a screenshot of the error you’re seeing? I can send this over to the team as well.

“This Calendar is Currently unavailable”

This problem has not been resolved I tried repeatedly yesterday to no avail, I need help now I know it must be an easy fix for the right agent