During the weeks of and after Christmas, our team is taking time to celebrate the holiday with family and friends, so we’ve enabled pre-moderation in the Calendly Community. We will be turning out the lights Friday afternoon December 20 until Thursday January 2. This means that posts will be reviewed before going live, which may cause a delay between when you click "Create" and when your post becomes public. Also please expect a delay to questions (from us) as well.
Why do we do this?
Pre-moderation holds every post for manual review from our team. Once the team reviews your post we will make it public. Pre-moderation is one of the ways we protect our members. Spam and abuse tend to spike during off-hours, and pre-moderation helps us maintain the high-quality and safe experience you expect. This ensures that the community remains safe, welcoming, and free from spam or abuse during times when our team may have reduced availability.
What should you do in the meantime?
Just click Create/Send once! There’s no need to submit your post multiple times. Our team will review it as quickly as possible, and it’ll be live as soon as we’ve clicked approve.
But I need an answer right now?
If you need immediate assistance you can always reach out to our customer support team. They can diagnose your issue live via chat or email for paid accounts or via email if you have a free account→ Contact Customer Support
Thank you for your patience and for being part of the Calendly Community. From all of us, have a safe and joyful Holiday!