Welcome to Calendly Community

Find helpful information and guidelines on getting going and using Calendly Community

  • 8 Topics
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8 Topics

jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community

Community Guidelines

Welcome to Calendly Community! This community exists as a place for you to find help, inspiration, and connection. We’re absolutely thrilled you’re here.All community members - customers, partners, employees, and everyone else - are held to the exact same standards and community guidelines. And while we don’t want to be mean about it, offenders may face consequences ranging from temporary removal from Calendly Community to possible terms of use violations. And you should know: We reserve the right to remove any content anywhere on the community for any reason, including and beyond the reasons listed below. No selling or solicitingListen, we all love money and deals. But there are places for that and this is not that place. Please refrain from any and all selling and soliciting including services, items, and the like. This also includes professional services, consulting, and job listings. A big nope to harassment or disparagingIt’s easy to be a bit more critical or crude when hiding beh

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jillian
Community Manager
1 year ago
Kelsi at Calendly
Employee
Kelsi at CalendlyEmployee
published in Welcome to Calendly Community

About the Calendly Community

Welcome to the Calendly Community! In this article, we’ll go over what you can expect here. What to Expect in the Community The Calendly Community is a place to post questions, start conversations and share ideas about all things Calendly. You can search what others have shared, engage on their posts and see exciting new information shared by Calendly staff. In Calendly Community you can get support on a wide array of topics, and we can do quite a bit of troubleshooting from our end. However, should you find yourself needing support or troubleshooting assistance on the following topics, please contact our customer support team. They are available 24/7 via live chat, which you can access by clicking “chat with us” on the bottom > right of your Calendly landing page, and via support@calendly.com. Assistance updating your login credentials/method Assistance with any security + privacy or legal issues Assistance with any billing issues (email: billing@calendly.com)  How to Behave in the

270
Kelsi at Calendly
Employee
29 days ago
Kelsi at Calendly
Employee
Kelsi at CalendlyEmployee
published in Welcome to Calendly Community

Calendly Community: User How-Tos

Here in the Calendly Community, each user has a profile that they can personalize. Personalizing your profile includes things like uploading an avatar and choosing a unique username, both of which we’ll go over how to do in this article. Likewise, each user here has a profile that this article will go over how to navigate. Usernames and Avatars When you create your Calendly account, you can navigate to the top right corner > click your avatar > click “Community” and be brought to the Calendly Community. Here, you’ll click “Login” and create your Calendly Community account. When you create your Calendly Community account, you will be able to choose a username. Keep in mind that you only get to set a username once; the username you choose when creating your Calendly Community account will be the username you have for the duration of your time using that account. Choose wisely!  📬 Username Q & AQ: What if I accidentally create my account with the default username, my username i

240
Kelsi at Calendly
Employee
29 days ago
Kelsi at Calendly
Employee
Kelsi at CalendlyEmployee
published in Welcome to Calendly Community

Finding Answers in Calendly Community

We’ve all been there – where do you look when you have a question, and what’s the best way to go about finding answers? This guide will walk you through the best ways to find answers to your questions about Calendly within Calendly Community.  Search for Existing Questions The best place to start is by searching to see if a topic already exists that answers your question! We have hundreds of posts in our community – the answer you need might very well already be waiting for you. On the Calendly Community landing page, a big, white search box lives smack dab in the middle of the top panel. Type keywords into this search box to start your journey.  The search box on the landing page of Calendly Community You will also find a search button in the form of a magnifying glass icon, top right, when you navigate away from the landing page. Click the magnifying glass to open the search box.  Click the magnifying glass 🔍 icon to expand the search text field on any page in community  Type keywor

190
Kelsi at Calendly
Employee
29 days ago
jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community

How do I change my Calendly Community username?

During the community registration process, you were prompted to create a community username. This part of the process automatically pulls in your first name from your Calendly account plus 5 random numeric characters.If you changed it from the default or let the default be, and now have some username regrets - let us know! We can change it for you.How? Click on my name at the top of this post and then select “Send Message”. Include what you’d like your username to be (note: we reserve the right to veto any username), click ‘Send’ and we’ll take care of it. You’ll get a DM back from one of the community staff letting you know the change has been made. You might need to log out and back in to get the change to take effect, but you’ll be under your new alias in no time at all.

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jillian
Community Manager
9 months ago
jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community

Get the Most Out of Calendly Community

Hey there Calendly Community!At first glance, communities can seem like a lot: noisy, busy, and maybe even a bit chaotic. But here’s the deal - with a bit of intentionality, you can get so much from just a little time spent here. Want to know how?Search Before Posting: Before hitting that “New Topic” button, take a moment to search the community. There’s a solid chance that someone else has asked something related to your question. And hey, it could even be the answer. This saves you time and as a scheduling efficiency tool, we love nothing more. Ask Great Questions: Great questions don’t need to be advanced, deep, or intricate. Great questions are made up of clear elements, context, and examples when possible. Learn more here. Engage in Conversations: As your resident introvert, the idea of breaking into an ongoing conversation with complete strangers in person is actually terrifying. But communities are different. You are all strangers and other strangers will be grateful for your in

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jillian
Community Manager
10 months ago
jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community

How to Get the Help You Need

Hello, amazing Calendly users!We understand that sometimes you might encounter questions or run into technical challenges while using our platform. Fear not! We've got your back. Our dedicated support team is here to assist you every step of the way, ensuring that your scheduling experience with Calendly is nothing short of seamless. If you need support help, here's how to reach us:Visit our Help Center: Our Help Center is a treasure trove of valuable resources, guides, and frequently asked questions (FAQs). It's the first place you should check when you encounter an issue. Simply go to [URL] and browse through the comprehensive knowledge base to find answers to common queries. Submit a Support Request: If you can't find a solution in the Help Center, don't worry! Our support team is just a click away. To submit a support request, log in to your Calendly account and click on the "Help" or "Support" button. Fill out the support form with all relevant details about your issue, and our ex

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jillian
Community Manager
1 year ago
jillian
Community Manager
jillianCommunity Manager
posted in Welcome to Calendly Community

How to Ask a Great Question

Hey Calendly Community Members!Are you ready to take your participation in our vibrant community to the next level? One of the most important aspects of engaging with others here is asking great questions that foster meaningful discussions and lead to valuable insights. Whether you're a seasoned member or a newcomer, crafting a well-thought-out question will not only enhance your experience but also contribute to the collective knowledge of our community. So, let's dive into some valuable tips on how to post a great question in the Calendly Community:Be clear and concise: Ensure your question is straightforward and easy to understand. Avoid using ambiguous language or jargon that might confuse others. The clearer your question, the more likely it is to attract meaningful responses. Provide context: Set the stage for your question by offering some context. Explain the specific issue or challenge you're facing, and include any relevant details about your setup or configuration. The more

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jillian
Community Manager
1 year ago
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