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Unanswered questions

139 Topics
R
RamCommunity Member
asked in How Do I...?
how to propose as host a new time to a booked meeting

Hi,When, as a host, I want to reschedule a confirmed meeting, the invitation goes as a confirmation as opposed to a new meeting time proposed.Is there a way to send the rescheduled time (from a host) to invitee as a proposed new time as opposed to a confirmed time (as invitee has to confirm it)?Thanks,Ram     

131
David
Community Manager
26 days ago
R
RamCommunity Member
asked in How Do I...?
Hiding all open time slots except confirmation time in the confirmation email to invitee

Hi ,I noticed that in the confirmation email sent to the customer after booking the appointment, all available time-slots are shown including the booked (confirmed) one in bold.This might be bit confusing to the receiver/customer.Is it possible to show only the confirmed time-slot and hide all other time-slots?Thanks,Ram     

81
David
Community Manager
26 days ago
V
Vitality76788Community Member
asked in How Do I...?
Allowing Booking over appointments Not Working

I have some parameters set on my schedule to allow event types to overlap eachother. As an example: We use Calandly to have cusotmers book a cold plunge session and sauna sessions. These are in different rooms and can be booked at the same time. I put the paremeters in the scheduling times in the Event Type Set up to allow sauna appointments to overlap with events that “Include” Plunge. But the system is not seeing these appointments and still blocks out that time slot for the sauna event type.  Any suggestions on trouble shooting? 

61
David
Community Manager
26 days ago
D
Daniëlle46340Community Member
asked in How Do I...?
Unique Calendly links to Mailblue

Hi, My client works with Active Campaign for communication with her clients and automisation of workflows. She offers an online course and as an extra her clients get the opportunity to book a 1-on-1 call with her. So when clients buy they come into a funnel that sends them an email with a Calendly link from where they can book an appointment for the call. We want the appointment link to expire after x-time (3 months for example). Is it possible to create a unique link for every contact that  enters the Active Campaign funnel, and that this unique link automatically is added to the mail AC sends out?

71
David
Community Manager
26 days ago
S
Sandrine11302Community Member
asked in How Do I...?
saisie des reservations

BonjourJe suis thérapeute de conjugal et familial. J’utilise Calendly pour synchroniser mon planning de consultations pro avec mon agenda google. Ce ne sont pas mes patients qui saisissent leurs reservations, mais uniquement moi.Je suis amenée à reserver plusieurs creneaux différents pour une même personne.Sur ma page de planification, lorsque le contact est connu et saisi dans la base contact, je ne comprends pas pourquoi lorsque je saisis le nom de la personne, toutes les informations la concernant ne s’affiche pas. il faut que je saisisse tout à nouveau !!Il n’y a que si je passe par l’onglet “contacts” dans les paramètres, que je peux “planifier” un rdv. mais dans ce cas, si je veux saisir un invité, je dois ajouter son adresse mail. Mais là aussi, le système ne propose pas des adresses mails par défaultComment faire?Merci pour votre aide.bonne journée

141
David
Community Manager
26 days ago
S
Sandrine11302Community Member
asked in How Do I...?
Question concernant les reservations de creneaux

Bonjour ,je suis thérapeute de couple conjugal et familial.Je suis amenée à proposer des consultations individuelles, MAIS aussi des consultations en couple (c’est à dire avec 2 personnes). Comment puis-je faire pour enregistrer ce même créneau pour les 2 personnes?D’après ce que j’ai compris, je peux réserver un créneau pour une personne et inviter l’autre (qui ne recevra sa confirmation QUE par mail (et pas par SMS)).Mais je voudrais savoir s’il est possible de réserver ce même créneau pour la deuxième personne afin qu’elle puisse elle aussi recevoir un mail ET un SMSMerci beaucoup pou votre aideBien cordialement

141
David
Community Manager
26 days ago
A
Aaron02108Community Member
asked in How Do I...?
Single day restrictions on calendar

Is there a master calendar in calendly where I can mark certain individual days in a month as unavailable when traveling and such?

51
David
Community Manager
26 days ago
G
Géraldine espace tilaCommunity Member
asked in How Do I...?
same event different places for different days

I practice in 2 different places and on different days (Tuesday, Wednesday and Thursday in one place, Friday in another place). I offer the same services (therefore the same events).I would like to know if I can keep my events already create and propose different places for the different days of the week by simply changing the settings. I would like to not have to create new duplicate events just for different locations. This will do a lot on my appointment page.Thank you

91
David
Community Manager
26 days ago
N
Natia73184Community Member
asked in How do YOU use Calendly?
Calendly scheduler page

Hi, I want to use calendly to schedule 1:1 sessions with around 50 experts. I want students to be able to:Choose from the experts, see their availability and then schedule.  Choose their preferable time and then see who is available for session on that specific time. Is that possible? 

223
David
Community Manager
26 days ago
A
Aditya41343Community Member
asked in API + Webhook Help
How to Update a Custom Field in Salesforce When a Calendly Invite is Accepted by User?

Hi EveryoneI am working on integrating Calendly with Salesforce and need a way to automatically update a custom field on a Salesforce object whenever a new user is added to the organization in Calendly and he/she accepts the Invite. Here's the scenario:When a user accepts the Calendly invite, I need their unique Calendly ID and Email Address to be sent to Salesforce and updated in a specific custom field on a Salesforce object. Calendly ID should be the unique user identifier which is present in the scheduling URL of the new user. eg: calendly id which I am looking for is john-doe (slug) which is in scheduling url: https://calendly.com/john-doe Does Calendly provide any webhook or event that can notify Salesforce with the details I need, when an invite is accepted?

140
A
26 days ago
K
Karthik88655Community Member
asked in How Do I...?
Powered by Calendly cannot be turned off

I see the closed thread. I have it disabled. But it still shows. On every browser, on every machine, on every device. We are on a professional plan. It doesn’t make any sense.

325
David
Community Manager
29 days ago
M
Marisellia31450Community Member
asked in How Do I...?
Meeting reminders and invites showing Coordinated Universal Time instead of correct time zone.

A client scheduled with me for “12:00pm - Friday, November 22, 2024 (Eastern Time - US & Canada)” however, when they received a meeting invite, it says “Friday Nov 22, 2024 ⋅ 5pm – 5:30pm (Coordinated Universal Time).” This led to meeting cancellation and confusion for both of us. My Outlook calendar that my scheduling page synced to has the proper time zone, as does my Calendly account itself. 

281
David
Community Manager
29 days ago
L
Lindsey33037Community Member
asked in How Do I...?
How Do I Set Up a Group Event with Different Time Zones in Calendly?"

Hello Calendly Support,I am trying to schedule a group event using Calendly, but I am having trouble managing the time zones for attendees located in different regions. Specifically, I want to:Set the event in my local time zone, but have it show correctly in the attendees' time zones. Ensure that when I send the invite link, attendees see the event time in their respective time zones. Prevent any confusion when attendees from different time zones book their spot in the event.I’ve checked the help articles, but I’m still not sure how to best handle this. Could you provide a step-by-step guide or any tips on how to make this process smoother?Here are the details about my setup:Calendly account: Pro plan Event type: Group event Time zones involved: US Eastern Time, Central European Time, and IST (Indian Standard Time)Thank you for your help! check this for more detail.

91
David
Community Manager
29 days ago
K
Kevin47806Community Member
asked in How do YOU use Calendly?
Customer not being added to my calendar

When a customer selects a time for a meeting, it add myself and co-host to my calendar but the customer is not included.  They receive a separate calendar invite and we aren’t included on that one.  If I manually add them to the one that was scheduled on my calendar, they now have 2 calendar entries.

235
David
Community Manager
29 days ago
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