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Unanswered questions

1555 Topics
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Angel85527Community Member
asked in How Do I...?
Why doesn't Calendly use my change in Zoom settings?

I have recently changed my settings in Zoom from waiting room (which does not work for us anymore), to enter meetings with a passcode. The settings work directly through Zoom but not when coming through from Calendly, so Calendly has not recognised the change and is still using the waiting room. Can someone please advise how I can them to sync, I have searched and seen that i am not the only one that has had this issue. Thanks,

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David
Community Manager
14 days ago
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Manufaktura05408Community Member
asked in How Do I...?
How to reschedule a meeting without minimum notice as admin? 

I have a 3 day minimum notice set up which works great for when my clients book a meeting with me. However, sometimes I need to make a last minute change and need to reschedule the meeting for an hour later or the next day. Even though I am logged in as an admin when I click “reschedule” I am only allowed to move the meeting to minumum 3 days later and I cannot move it to ie. a different time same day.Is it possible to skip the minimum notice as a admin/team member and only have the minimum notice set up for when a client (unlogged person) tries to book the meetings?

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K
14 days ago
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Jez57833Community Member
asked in How Do I...?
Apple iOS app not working properly - cannot book from the app

Iphone app not working - can’t book anyone from this. iOS 18.1 but was recently the same with previous version. I’ve deleted and re-installed the app etc. Choose Book Meeting from the + icon at bottom of screen - choose event type - screen then freezes in calendar vieworChoose Contact - book meeting - choose event type - screen then freezes in calendar viewOnly option is to quit the appIs this a known issue? 

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14 days ago
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Nell45487Community Member
asked in How Do I...?
Calendar blocked my ability to schedule clients

Your system is saying my google calendar has an event that is taking out several days on my calendar and I can't schedule. Obviously a crisis in a business. I dont have anything on my calendar. Yesterday it worked fine. What is causing this. I have spent hours trying to sort it. 

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David
Community Manager
14 days ago
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Monica32121Community Member
asked in How Do I...?
Availability

I'm having an issue where my availability shows as "Unavailable" to clients who try to book an appointment, even though I've set it to be available from 10 a.m. to 5 p.m. EST. There are no events in my calendar that would interfere with these times.

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David
Community Manager
14 days ago
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abcd51401Community Member
asked in API + Webhook Help
How do I dynamically capture UTMs on an embedded Calendly submission?

Hi all, I hope someone can help me with this.Issue:I’ve embedded a Calendly widget into my website.I’ve tried following along with the documentation to dynamically add UTM parameters to the data-url (as the documentation says) and reinitialise the Calendly widget (along with trying a range of other things): https://help.calendly.com/hc/en-us/articles/4406950779799-How-to-source-track-your-Calendly-embed-with-UTM-parameters#h_01HBEHS384CGRJB9RHQH0T4A8YStill whenever I submit the widget, no UTMs are passed through.I’ve tried adding them to the data-url, using prefill, and reinitialising the widget after adding them. Use Case:I need to be able to track the source and medium of sessions (especially who come from campaigns) when a user fills out the Calendly widget on an embedded calendar on my website.It seems everything (all integrations and help pages) is geared around people booking on a Calendly page and not via an embedded calendar on a website.Surely there is a solution to this?It ne

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Clifton
Employee
14 days ago
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doolakCommunity Member
asked in API + Webhook Help
Is there a possibility to set the Busy Times through the Calendly API?

Hi there,I found only the possibility to receive the Busy Times with “List User Busy Times”, but unfortunately it seems to be no possibility to set the Busy Times through the API. This would be very useful.Kind regards, Christian

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14 days ago
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Angela11405Community Member
asked in How Do I...?
How to create Multiple Events calendar

Hello, I would like to create a calendar with multiple options. The videos and responses I am able to find seem to be an older version on calendly which does not address my question. I am under the standard solo plan.  I need to have ONE link in which a client can select the type of meeting they want to have. I have already creted the different schedules for the three different options a client can select. Yet, when going to scheduling settings and available hours, I can only seem to select ONE schedule. The result is I only see ONE option in the calendar that shows the times and days for that schedule.  Below the image of what I am trying to accomplish  

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David
Community Manager
15 days ago
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Michelle77Community Member
asked in How Do I...?
Calendly Personal vs Teams

Hi thereI am new to Calendly and while setting up i was meant to click on Personal and not Teams.  I am now on a free 2 week Teams Trial.  Was just wondering if I could change it to Personal while on the trial or whether I need to wait for the trial to expire.  Thanks

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David
Community Manager
15 days ago
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Alon443Community Member
asked in How Do I...?
Event Availability for Webinars

Hello! I want to use Calendly to set up small group webinars for visitors to my website, but I’m having issues with availability settings. I need to manage multiple time slots for group sessions without conflicting with my other scheduled events. Has anyone figured out a way to optimize group scheduling with Calendly? Any guidance on setting up consistent, non-overlapping time blocks would be a huge help!

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David
Community Manager
15 days ago
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crackerJackCommunity Member
asked in How Do I...?
Accepted events in my Calendar don't appear in Calendly

When I accept an appointment it shows up in my Calendar my my Calendly upcoming events is always empty.  Why do none of my events show, it has to be the correct username or they wouldn't show in my Gmail calendar.I have many calendly events in my calendar but when I log in to calendly with the same email, nothing shows.  Also I get errors stating that Calendly has not met Googles safe browsing guidelines and it blocks me from logging in sometimes.

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David
Community Manager
15 days ago
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Seán88883Community Member
asked in API + Webhook Help
Calendly Routing embed with Inline Widget in Next.js

Hi, I appreciate this is fairly niche but after a couple of days attempting to shoehorn the recommended solution into my inherited codebase, I’m running out of steam and could use some help.My page / component structure looks a bit like this:demo.js{companySize === 0 && (<><section>loadedCallback={() => {let formID = "1001";MktoForms2.loadForm( "//go.our-domain.com", "NUMBER", formID,function (form) {form.onSuccess(function () { let formValues = form.vals(); if (formValues) { setDemoDataSubmitted({ country: formValues.Country, companySize: formValues.companySize, companyName: formValues.Company, firstName: formValues.FirstName, lastName: formValues.LastName, email: formValues.Email, phone: formValues.Phone, }); } if (formValues.companySize) { setCompanySize( parseInt(formValues.companySize) ); } else if ( formValues.cBcompanymetricsemployees ) { setCompanySize( parseInt( form.vals().cBcompanymetricsemployees ) );

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S
15 days ago
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ElenaColibriLibreCommunity Member
asked in How Do I...?
Automatic Zoom Record

Is it possible to set an automatic record for the zoom session booked with calendly 

1953
David
Community Manager
15 days ago
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Ulysses22117Community Member
asked in How Do I...?
Link Event Calendars

I want to link the calendars of all my events so if a day is reserved on one day the same day is blocked on all calendars of my events. Advice? Thank you!!

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15 days ago
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Roey46344Community Member
asked in How Do I...?
Calendly opens two events

Hi,When someone schedule a call with me on Calendly, it creates and sends two events, how can I stop that? Roey. 

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15 days ago
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Randy33213Community Member
asked in How Do I...?
How do I make appointment slots that can only be booked by one customer company

We are using Calendly to let customers browse the open appointment slots and choose their preferred time for their appointments. I expected to give them a link to my booking calendar, then they would choose an appointment that they preferred, and no other customer would choose that one. What I have right now is- all of the different customers can choose the same appointment, and none of them are even aware that they are adding themselves to an appointment with someone from another company. How do I make the appointment unavailable to other company’s users, while allowing them to add several of their company users to the same appointment?    Just to give an example to make sure it’s clear. I pick 10 time slots in a week when I’d like to have appointments. I set up Calendly with those slots available for appointments. If customer Joe from Acme chooses to set up his appointment as the first one of my week, Jeff, who doesn’t work for Acme, wouldn’t be able to book that same appointment, bu

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15 days ago
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K20885Community Member
asked in How Do I...?
Account Event Limits

Hi- I need assistance- I have a limit for my personal link  for 5 per day and have a limit for my group link for 5 per day- I was under the assumption that it would sync up and only allow 5 per day over all- it is now allowing 10 max- how to align so it would only allow 5 per day total?

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David
Community Manager
15 days ago
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Guillaume12215Community Member
asked in How Do I...?
Question lien calendly pour webinaire zoom dans un email

Bonjour,  Je fais appel à votre expertise. Je vous explique j’ai créé un compte zoom ainsi qu’un compte calendly pour gérer plus facilement et augmenter mon taux de présence pour mes prochains webinaires. Je souhaite insérer dans mon automatisation email (ActiveCampaign) un bouton avec le lien calendly pour que mon prospect puisse enregistrer l’événement dans son agenda. Problème quand je créé un événement sur calendly et que je le paramètre pour une date précise et un horaire précis. Calendly propose que les personnes qui cliquent puisse choisir une date et l’horaire. Alors que je veux simplement que les personnes utilise le lien calendly pour enregistrer la date du webi dans leur agenda. Est-ce que une personne à la solution?

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David
Community Manager
16 days ago
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Peggy87640Community Member
asked in How Do I...?
list view of available appointments

How do I change settings to list view so clients don’t have to click into every day to find something that works for them? 

91
David
Community Manager
16 days ago
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Just_MeCommunity Member
asked in How Do I...?
Has Calendly automated themself right out of business?

Has Calendly automated themself right out of business?The chat bot will not connect to an agent. I have tried for hours over multiple days. The Outlook plug in is no longer functionally working. Mind you Office 365 now has this functionality built in so the the outlook plugin connector is Calendly’s bread and butter and I cant get support to answer. There is also no where posted an email or telephone number for them.  I have been a customer for years, but as soon as I find a replacement I'm jumping ship.

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David
Community Manager
16 days ago
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Katelyn34535Community Member
asked in How Do I...?
Editing permissions for an event, but it says member is not found

I have an event that I would like to share it with another Calendly user so that they can edit the event. I have tried using several names/emails/links but it says “member not found.” What is the correct format? I’m on the free version, but I’m not adding seats. I’m just trying to add someone so they can edit the event.  Additionally, does anyone know if Calendly is working on the language editing option?

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K
16 days ago
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MelissaMCommunity Member
asked in How Do I...?
Minimum notice for particular days

Is there a way to set a minimum notice rule for a certain day of the week, that is different from the other days in the same event type? I would like to be able to set the minimum notice for Sundays as two days (so that I know in advance if I will have Sunday off work), but leave the minimum notice for Mon-Sat at 4 hours, for the same event type. Is this possible? 

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17 days ago
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KatSCLCommunity Member
asked in How Do I...?
Cannot Log Into Calendly due to Microsoft - Says account doesn't exist

I have been unable to log into my Calendly account for months. Every time I try it asks me to log in through my Microsoft365 account. When I finish the verification process and return to calendly it says I am using the wrong method. No other method has let me sign in.  I have tried emailing support multiple time but gotten no reply. I tried using the Chatbot support but have not gotten help since I cannot login. There is no other way to contact support. Somehow it let me log into this community with my credentials because I didn’t need to verify my account through Microsoft. I am beyond frustrated and would like to cancel the subscription for myself and my company.

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K
17 days ago
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Lenaik47842Community Member
asked in How Do I...?
Cookie banner not letting calendar appear

Hi,My embedded calendly scheduling agenda appears that way on my landing and website page, which is very annoying. And despite the fact that I checked the cell “do not show cookie banner”.I really do not know how to solve this issues.Thanks 

141
David
Community Manager
17 days ago
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Anonymous
asked in How Do I...?
Amount deducted from Credit card twice for premium account but account still not active

41
David
Community Manager
17 days ago
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