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Question

Client not rceiving emails

  • August 15, 2025
  • 1 reply
  • 38 views

client does not receive an email nor does anything show in their calendar about the scheduled meeting. I received notice as usual and they received the text message yet no email (yes they checked spam, junk)

1 reply

David
Community Manager
  • Community Manager
  • August 18, 2025

Hi ​@Lew67213 - Sorry to hear this is going on!

In these cases, I’d recommend reaching out to our support team as they would be able to take a closer look at what might be going on with their email. You can either chat in or email support@calendly.com - they can dig into it from there!