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Featured Tips + Tricks

A collection of the best tips + tricks from Calendly employees and beyond.

  • 64 Topics
  • 118 Replies
64 Topics
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Calendly Bi-Directional Sync with Google Calendar

Hey Calendly! Have you ever run into an issue where a Calendar event was changed, but not reflected in Calendly? Causing Workflows and notifications to be sent on the wrong day and displaying the incorrect information?Well, for our users utilizing the Google Calendar connection, this will no longer be a problem! We’re excited to introduce Bi-Directional Sync! So anytime a Calendly event is moved on your Google Calendar, those changes will be reflected in Calendly as well! Bi-directional sync (for time, title, location, invitees, etc.) is one of our most requested features. While we plan to support more fields over time, we’re starting with syncing just the start/end time and date. Now anytime there is a change to the time and date of the Calendly event in your Google Calendar, this will sync over to Calendly - Automatically! So no more having to worry about making manual changes, this can be done through your calendar directly. Whenever there is an update to the date and time in the ex

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David
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
New Homepage and Single Use Links Experience

Hiya! You might have noticed that your homepage has changed. We’ve made a few updates to simplify your experience and bring related tools closer together. These changes are designed to help you find what you need faster, take action with fewer clicks, and streamline your scheduling workflow. Here’s what’s new: What’s up with all these new names?Your homepage has a new name — what was once “Event Types” is now called "Scheduling." This better reflects everything you can now do from this page, which goes beyond just creating and managing Event Types. So let’s look at what’s changedThe Scheduling page includes three tabs to help you easily access your most essential features: Event Types – Your familiar lineup of scheduling events. Single-Use Links – One-off links you can create and manage. Meeting Polls – A space to view and manage your meeting polls.  It isn’t anywhere in the Meetings page!! This update also moves pending polls away from the “Meetings” page and to the Meetings tab in

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David
Community Manager
Kelsi
KelsiCalPal Emeritus
published in Featured Tips + Tricks
Organize your booking page: rearranging event types and more

Hey there, Calendly Community! It’s a sunny ☀️ Thursday morning where I am - I hope that the spring weather wherever you are is pleasant, too! What pairs well with spring weather? Spring cleaning, of course! 🧼 So let’s clean up your booking page and make it look nice, fresh and new. You’ll be glad when you’ve done it - just like you’ll be glad when you’ve finally admitted it’s time to get the dust bunnies from behind your washer and dryer, and actually made it happen. 🧹What exactly can you do in order to “clean up” your booking page? It all starts within your Calendly account, where you can rearrange event types, change the color that identifies event types and customize your event types in other ways. This translates to your public booking page - where invitees will marvel at your organization. Let’s dig in!Q: Who will this article benefit? ​​​​A: Everyone! There is a tip and/or trick in this article that can be applied to all free and paid users alike, though some will be more usef

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David
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Overlapping Meetings

Hey Community! 👋 Have you ever wanted to host two meetings at the same time? Or maybe you have multiple services that can be offered in the same time frame. With this new feature, this is now available for you to use! Lets take a look to see how you can use our new book over meetings feature! Who is this for?Any user on any of our plans can utilize this!Before we can use this feature, you will need to make sure you have a Calendar connected and being checked for conflicts, you can see if you have one connected over on your Calendar Sync page❗If your calendar is not set to be checked for conflicts, this feature will not workWhere is this configured?Calendly is currently rolling out a new UI experience to all of our users, the process is slow to ensure stability, so some users may still be on the Old UI. I’ve added a walkthrough for both below!Old UI Edit your event and select Scheduling Settings Then, select the arrow next to your scheduleScroll to the bottom of the page, and select +A

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David
Community Manager
Lindsay Cope
Employee
Lindsay CopeEmployee
posted in Featured Tips + Tricks
Using Calendly to schedule webinars

Hey Calendly Community! What are your best practices for scheduling webinars with Calendly? I’d love to hear any pro tips and lessons learned 😄(In case you haven’t tried it yet, you can set up a Group event type to allow multiple invitees to sign up for a single event + integrate with Zoom, Google Meet, Microsoft Teams, GoTo Meeting, and Webex!) 

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David
Community Manager
Kelsi
KelsiCalPal Emeritus
published in Featured Tips + Tricks
Different Invitee Limits for Different Time Slots in Group Event TypesTutorial

Hey, Calendly Community! 👋🏻 I am casually coming to you this fine evening with a workaround - don’t you just love those? What’s a workaround, you ask?Well, a workaround is something we can implement when there’s not exactly an existing feature or functionality that helps to meet a goal you have - but with a little extra effort and creativity - still allows for the endgame to look nearly identical. 💪🏻This specific workaround pertains to Group Event Types and the invitee limit that you set within each. 💡Use Case ExampleYou have set up a group event with an initial invitee limit of “15” per time slot - and you are excited! You will be teaching groups of people how to paint while also displaying art by you and other local artists for sale, gallery style. To top it off, you will be offering discounts for a series of painting lessons - and you are expecting a full house in every time slot due to some strategic marketing on TikTok. 📱 Way to go! You’re doing it - you’ve done it! 💃That s

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Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly Basics: Sharing Your Landing Page

You’ve landed on an article that is part of a series surveying the basic components that make Calendly such a powerful tool. We will cover core features, essential processes, and key concepts that will help you get the most out of your Calendly account. In this article we will show you how to Share Your Landing Page This feature allows you to share one single link that gives invitees the ability to look over all of your event types. It is a powerful feature. To Share Your Link from the Calendly Website To share the link to your: Landing page (that lists all events you offer), on the left side of the Calendly home page just below your name, select the link. A specific type of event, on the Calendly home page, find the event you want to share and select Copy Link. You can also find a Share button in the event type editor.   Share your Calendly landing pageShare a specific ET  Paste the link into a text, email or other message.  To Share Your Link from the Calendly Mobile App

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Sean Marlin
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly Basics: Creating a Round Robin in a Team Page

You’ve landed on an article that is part of a series surveying the basic components that make Calendly such a powerful tool. We will cover core features, essential processes, and key concepts that will help you get the most out of your Calendly account.This article will tackle essential aspects of the team page event type— Round Robin Events.  What is a Round Robin Event Type?Round Robin event types allow your invitees to book a time when any assigned host has availability in their schedule. You can configure your Round Robin event type to be optimized for availability or for equal distribution, depending on your team’s scheduling needs. For more info on Round Robin distribution, feel free to take a look here. When could I use a Round Robin event type?To connect  leads with sales reps for intro calls and demos To connect new customers with the the client services team for onboarding and training To connect existing customers with a member of the support team To connect candidates with

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Sean Marlin
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly Basics: Cloning Event Types

You’ve landed on an article that is part of a series surveying the basic components that make Calendly such a powerful tool. We will cover core features, essential processes, and key concepts that will help you get the most out of your Calendly account.This article will tackle how to clone and Event Type, a simple and super useful out-of-the-box feature.  How to Clone an Event TypeTo clone an event type, click the gear icon in the top right corner of the event type > click “clone”:Once you’ve done this, the cloned event type will automatically pop up and you will be able to edit any/all sections you please (name, description, duration, availability, booking notifications and so on).  💡 Tip: Your booking pages link will not dynamically change with the event name. When cloning your event type, be sure to also update the booking page link in the “Booking page options” section of your event type editor.  Once you’ve figured out the act of cloning your ET, you’ll want to consider ways t

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Sean Marlin
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Zapier No-Show Trigger

There’s almost nothing we love more than getting to archive some complex workaround in favor of announcing a new feature that just makes things easier. Calendly’s latest Zapier integration will make handling meeting no-shows easier for everyone. The No-show trigger for Zapier allows you to automate follow-up processes for those unfortunate times when invitees miss their scheduled meetings. Whether you want to automate follow-up emails, updating a CRM, sending an invoice for missing the meeting, or using one of the 6000+ Zapier automations, it’s here and ready to go. Who Can Use This? The Zapier integration is available on all of our paid plans. Utilizing advanced Zapier workflows with multi-steps, paths, high volume Zaps, and other features require a paid Zapier plan as well. What does the No-Show Trigger do?The Zapier no-show trigger activates whenever an invitee does not attend a scheduled meeting and you mark them as a no-show. This allows you to set up automated workflows, or “Zaps

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David
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly Basics: What is a Team Page?

You’ve landed on an article that is part of a series surveying the basic components that make Calendly such a powerful tool. We will cover core features, essential processes, and key concepts that will help you get the most out of your Calendly account.This article will be taking a more ~team focused~ approach to help you optimize Calendly when managing scheduling for multiple users. What is a Team Page? One of my favorite tools for multi-user Calendly organizations, the team page is a space where you can configure and organize events specific to a team, as well as offer your invitees various event type options with different hosts, all from one landing page.For step-by-step instructions on how to set up a team page, take a look at this great Help Center article. Team pages allow you to:Organize event types, meetings, and Workflows by team Provide invitees a landing page that offers event types with multiple host options Add Workflows to collective or round robin event types Add unique

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Sean Marlin
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly Basics: Different Event Types

You’ve landed on an article that is part of a series surveying the basic components that make Calendly such a powerful tool. We will cover core features, essential processes, and key concepts that will help you get the most out of your Calendly account. Who is the forWhile this article is primarily intended for new Calendly users just about anyone could gain something from this series.  In this article we will cover an overview of different event types available to our solo users (those without additional users in their Calendly organization, scheduling meetings for just themselves). Each of these guideposts will be concise - so let’s dive right in! 🗓 One-on-one Event TypesA one-one-one event type is precisely as it sounds - an event type you create in order to share with as many people as you wish, to allow them to book individual, one host/one invitee meetings. Note: one-on-one event types are available on all plans, free and paid.  🗓 Group Event TypesA Group Event Type is a one ho

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Sean Marlin
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Outlook Plug-in Hub #3: Other Plug-in Errors

This is article number three of three exploring common issues with the Outlook Plug-in. This piece covers the Outlook Plug-in, not the Outlook Add-in. The Plug-in connects your desktop Outlook calendar to Calendly in order to check for conflicts and add events. If you installed an .exe to set up the integration, you have the Plug-in. The Outlook Add-in, on the other hand, is available through Microsoft AppSource. For more about the Add-in, visit This Page. A few details about this article:This is for users who are getting a specific error appearing when attempting to sync the plug-in with Calendly Its important to note these are not normal troubleshooting steps, and should not be done when facing syncing issues. If you have not already, please refer to: Article #1: Basic plug-in troubleshooting Article #3: Local plug-in settings If the error you’re seeing is not listed, first check that your plug-in and computer are both up to date.  If you are seeing errors not listed here, please l

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David
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Outlook Plug-in Hub #2: Local Plug-in Settings

This is article number two of three exploring issues and their resolution with Microsoft Outlook’s Plug-in. This piece covers the Outlook Plug-in, not the Outlook Add-in. The Plug-in connects your desktop Outlook calendar to Calendly to check for conflicts and add events. If you installed an .exe to set up the integration, you have the Plug-in. The Outlook Add-in, on the other hand, is available through Microsoft AppSource. For more about the Add-in, visit This Page. This article is intended for users who have already confirmed the following:The plug-in is showing as active in Calendly The Version is up to date  Your computer has no pending updates If you have checked those, and your plugin is still not syncing, you are in the right place. If you have not, please check out our previous article. Outlook Plugin Hub#1 What this article coversHow to check that the plugin is running correctly on your machine How to check that Outlook Plug-in settings are setup correctly Let’s get started! C

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David
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
Outlook Plug-in Hub #1: Basic Troubleshooting

Happy New Year Community! 👋This article is a deep dive on issues you may be experiencing with your Outlook Plug-in. If you're having trouble with your Outlook plug-in, this article breaks down the most common issues you might face. Whether it’s syncing errors or problems with the initial setup, we’ll walk you through various potential causes and solutions.  Who is this for?Any user that's utilizing the Calendly Outlook plug-in tool, and noticing issues with syncing, not picking up events from outlook, or a specific error. This article covers the Outlook Plug-in, not the Outlook Add-in. The Plug-in connects your desktop Outlook calendar to Calendly to check for conflicts and add events. If you installed an .exe to set up the integration, you have the Plug-in. The Outlook Add-in, on the other hand, is available through Microsoft AppSource. For more about the Add-in, visit This Page. ❗Calendly's Outlook desktop plug-in is for PC users with Outlook 2007 or later and Windows XP or newer.❗ 

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David
Community Manager
Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Calendly link Etiquette

A common concern we hear from new users is that simply sharing a scheduling link could come across as impersonal or even rude. It might feel like you are shifting the burden of scheduling onto your invitee but, when approached with care, the practice can be a considerate way to respect the time and preferences of all parties. Here’s how to share your Calendly link in a way that even Emily Post would be proud of. Contextualize and PositionDropping a link without explanation can feel abrupt and even like task shifting. Instead, provide context before sharing. Most people appreciate efficiency, especially when their schedules are packed. By framing your Calendly link as a way to avoid an unnecessary back-and-forth you highlight its convenience and time savings. “I'd love to connect! Here’s a link to my availability so you can pick a time that works best for you.” Or “To make scheduling easier, feel free to use my Calendly link to find a time that suits your schedule.” Match your Invitee's

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Sean Marlin
Community Manager
David
Community Manager
DavidCommunity Manager
published in Featured Tips + Tricks
The Powered By Calendly Banner

Hi CalPals! 👋 Long time no see (or read, hah!) Maybe you’re new to Calendly, or a long time user - but a first time subscriber and you’re looking for the steps to get rid of the Powered By Calendly banner on your booking pages. Today, I wanted to go through this, and dig into some common issues we see when disabling it for the first time. What is this banner?The Powered By Calendly banner appears on your booking pages and routing forms, it will appear in the upper right corner if it’s enabled. It also includes the ‘Sign up for free’ email field on the confirmation page, as well as the email that’s sent to the Invitee.Who is this for?Any users on a paid plan. If you’re on a free plan, you will not be able to remove the Calendly branding. To learn about the features in each plan, feel free to check out our pricing page!The process for doing this will be slightly different if you are a single user, part of an organization or if you have your pages embedded on your site! (To check if you’

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David
Community Manager
hilaryyeg
Employee
hilaryyegEmployee
published in Featured Tips + Tricks
Calendly + ActiveCampaign

We’re entering the holiday season which (much to my excitement) means it’s time to start shopping the best buys for the important people in your life.As a partner marketer, I spend a lot of time thinking about Calendly’s integration partners, and I know that the marketing, email, and CRM automation tools small teams use are so important for growth. So, if you’re a solopreneur, small business, or even a larger business looking to continue growing and a new marketing automation tool is on your wish list this year, I’m here to add some sparkle to your holiday tech stack. Here are a few reasons why ActiveCampaign might be a helpful tool for you:You need to do more with less – ActiveCampain is a one-stop shop for marketing automation and CRM, so you can consolidate multiple tools into one You need to save time – customers save an average of 20 hours per month by automating their marketing workflows with ActiveCampaign You want to email your prospects and customers at scale – send targeted e

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Kelsi
KelsiCalPal Emeritus
posted in Featured Tips + Tricks
Secret Event Types: Control Who Books With You

It’s frustrating when you get bookings out the wazoo - when all you’d hoped for was a handful. It’s also frustrating when you, the ever-popular King 🤴🏽, Queen 👸🏼 or Nonbinary Royal 👑 cannot keep up with the spam-bot bookings that might be attacking your booking page. While Calendly does not currently have a feature that allows for blocking bookings (spam or otherwise - we are taking feedback about this into strong consideration! 🔊), we do have some methods of managing who can and cannot book your event types. 💦 Let’s dive in! 💦Depending on how you've shared your link, you may want to consider exploring the following options:Changing the event URL, and sharing a new event link. 🖇 If you have shared your personal scheduling page- and not the event-specific link- you could make the event secret which would ensure it did not appear on your main scheduling page. Any invitees would need to use the event-specific link to access your booking page, which would only be provided by you. 

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Sam S
Employee
Sam SEmployee
published in Featured Tips + Tricks
Maximizing Automation with Integrations

Teamwork makes the dream work! With its many native integrations, Calendly teams up with tons of other softwares and seamlessly integrates into your flow. Three of my favorite integrations for enhancing automation are our Zapier, Stripe, and PayPal integrations. Who can use these features? Our integrations with Zapier, Stripe, and PayPal are available to users on our Standard, Teams, and Enterprise plans, as well as the legacy Professional plan. FYI: The Teams plan is available for both multi-user organizations as well as for individual use. To learn about the features in each plan, feel free to check out our pricing page!  ZapierZapier is a productivity tool that lets end users - like you! - integrate thousands of other applications and create automations. There are SO many ways to use Zapier, so I’ll start with a layman's overview of Zapier’s logic and what can be done with it. How it works:When someone schedules or cancels a Calendly event with you, Zapier will trigger an action in

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Sam S
Employee
Sam SEmployee
published in Featured Tips + Tricks
Create a Multi-Step Routing Form

Hey there CalPals!  Your resident Routing Form cheerleader is back with another routing form workaround to help you create multi-step or “tiered” routing forms in Calendly. Problem: At this time, a Calendly routing form acts as a single-step form when used stand-alone. Solution: By “daisy-chaining” multiple routing forms together, you can achieve multi-step routing. Who Can Use This?Calendly’s Routing Forms are available to users on our Teams and Enterprise plans, as well as the legacy Professional plan. FYI: The Teams plan is available for both multi-user organizations as well as for individual use. To learn about the features in each plan, feel free to check out our pricing page! When would I want a multi-step routing form?Generally speaking, multi-step routing forms can be used in any scenario where you want to offer conditional routing form questions. Think: “I want to offer different sets of routing form questions/answers to different groups of people”. What might this look like? 

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Sean Marlin
Community Manager
Sean MarlinCommunity Manager
published in Featured Tips + Tricks
Getting the Most Out Of Your Free Calendly Plan

Calendly is a powerful tool that seems to get more features by the month, but even a basic single Meeting can take you far. In this article we will explore how to get the most out of your free plan. If you are reading this, you might be an unaffiliated individual that has Calendly for personal use, a small business with a single type of service, someone at a larger organization that uses your plan for internal meetings, or anyone else that only needs a single meeting type. While we think our billable plans pay for themselves and then some, we still want everyone to get the most out of whatever plan they are on.  The MeetingMaybe you are just getting started. If you generally offer 30 minutes for a meeting, you can keep the description of your event vague and send this link to anyone who would like to meet with you. But you might want to consider customizing your event name to better reflect you or your services. Open your available hours so people can find time between your other meeti

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Sam S
Employee
Sam SEmployee
published in Featured Tips + Tricks
Maximizing Automation with Routing Forms

🤔 Think about this— As a consumer, have you ever been so confused or off-put by a business’s interface that you throw in the towel and switch to a competitor? I can say with certainty that I have done this. Many times. On the other hand, think of a time when you were so impressed with the ease and simplicity of a business’s user interface that you found yourself filled with a feeling of fierce loyalty. Personally, these are usually the businesses that I recommend to anyone who will listen, unprompted.  Routing Forms are the solution for so many things, providing qualified invitees with more on-demand options and a better user interface. Who can use this feature? Routing solutions are available to users on our Teams and Enterprise plans, as well as the legacy Professional plan. FYI: The Teams plan is available for both multi-user organizations as well as for individual use. To learn about the features in each plan, feel free to check out our pricing page! Here are some of my favorite w

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brutherford
Employee
brutherfordEmployee
published in Featured Tips + Tricks
Admin: How to turn a Reminder Basic Notification into a Reminder Managed Workflow (and why you should!)

As an admin, you know that in order for meetings to be productive and for your team to deliver the best customer experience, teammates need to send communications around their meetings. At a baseline, we recommend you set up reminders for your team’s meeting so everyone shows up (and on time!) and you prepare a follow-up email to help your team pass along resources and kick off next steps.  Not an admin? Check out: How to turn a Reminder Basic Notification into a Reminder Workflow (and why you should!) To standardize your team’s meetings, you’re likely using Managed Events, which are admin-created and controlled meeting types.  Calendly offers two features that automate pre- and post- meeting communications for Managed Events: Managed Workflows and Basic Notifications. Check out this great article that compares these two tools, but to cut right to it: we recommend Managed Workflows over Basic Notifications! Here’s why: ✅ Managed Workflows can be applied to MULTIPLE event types, making

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brutherford
Employee
brutherford
Employee
brutherfordEmployee
published in Featured Tips + Tricks
How to turn a Reminder Basic Notification into a Reminder Workflow (and why you should!)

It’s not enough to get a meeting scheduled — you need to send reminders beforehand so everyone shows up (and on time!) and you need to follow up afterwards to pass along resources and kick off next steps.  Are you an Admin? Check out: Admin: How to turn a Reminder Basic Notification into a Reminder Managed Workflow (and why you should!) Calendly offers two features that automate pre- and post- meeting communications: Workflows and Basic Notifications. Check out this great article that compares these two tools, but to cut right to it: we recommend Workflows over Basic Notifications! Here’s why: ✅ Workflows can be applied to MULTIPLE event types, making them much easier to update and manage. ✅ Workflows can be sent based on more triggers, like if a meeting is booked, before it starts, once it starts, once it ends, or if it’s canceled. ✅ Workflows can be sent via email or SMS text message. Texts help make sure someone gets your message if they’re not in their email inbox.   ✅ Workflows ca

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brutherford
Employee
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