Developer Community

After looking through the Help Center, it doesn’t appear that there’s a way to send data from a custom field in Salesforce to a form in Calendly. For example, we schedule onboarding meetings based off of products purchased on an opportunity. We have a Calendly form that asks the user to check off the products needing to be onboarded. Ideally, that user would click the Scheduling link we have on our Opportunity records, and that product data would populate in that Product field in the Calendly form. Is such a thing possible with the out of the box SFDC<>Calendly integration?

I created a new Facebook page and I have been struggling to get he Book Now button to integrate with Calendly. I followed all of the steps and tried various permutations but I can only see the Call Now button in Facebook and now where will it allow me to paste the Calendly link into the Book Now feature. There are other options where you can use the link, like Signup but I specifically only want a Booking. I am a Medicare Agent and it would be nice to attach a link to my website for them to complete a Scope of Appointment before the meeting using Calendly. Larry

Is it possible to limit the scope of the permissions I ask the users to give to my appto only one event type. This way he could be sure that only info for this event type is shared with my app and all other event types stay private for him.Thanks

Hi,I’m integrating Calendly into my website and tracking interactions in Google Analytics 4. When I use Calendly’s native GA4 integration, events such as invitee_event_type_page include full metadata (e.g., event type, category)However, when I embed Calendly directly on my site and rely on the postMessage events sent from the embedded widget, I only receive the event names (e.g., calendly.event_scheduled, calendly.event_type_viewed). The metadata that normally appears in the native integration—such as event category, event name, invitee information, or other payload fields—is missing or empty.This means that although the events fire, the parameters I need for reporting and attribution do not come through.How can I capture those missing parameters (event details, invitee info, category, etc.) when using a tag management tool?Thanks 

Hi, I have an issue with the custom duration setting on an event.On pc it works as intended. A small drop down menu is available with the custom times I made.However on mobile ( which most of my customers use ), the dropdown menu doesn’t appear.The arrow next to the time shows up next to my default time, but the options to choose from don’t appear.If I tap it, the arrow changes to down ( to indicate a dropdown menu ), but no dropdown menu shows up.I tried Safari, Chrome, both on recent android devices and multiple Apple devices , different users with different accounts.Do I need to change something so it works on mobile devices? kind regardsBart

The scheduling button is freezing most likely for IOS and Google pixel after a redirection from a landing page as well as an inframe embed.

Hello, I would like Calendly to offer us the option to prevent clients from rescheduling after a certain timeframe (e.g., 24 hours before the appointment). How can we escalate this request to the teams?

I currently have a 48 hour cancellation policy but clients are getting around that by rescheduling, often on the day of their appointments. I need the reschedule option to no longer be available to them within the cancellation period. I need both options to reduce my admin and streamline/ automate processes. 

Hi, here’s my suggestion for a new feature. I’m using the same agenda for different kinds of meetings/projects and each project has its own Logo. At the moment I can only upload 1 logo unfortunately. I would like to upload a at least another logo for a side project that uses the same agenda/availability timings in Calendly.

it seems a little overly difficult to get anything from the apiand it really has to do with unique identifiers for things like event_types not being shown anywhere frontendwe have to run api….to get the id of something to run another api….to get the id of something for another api?if the Unique identifier of an event isnt gonna be in its URLwhy not just display it somewhere frontend so we dont have to go on a wild goose chase in someones organization?

As a customer in UK why do I have to always search the UK flag to be able to enter my mobile number. Surely as a customer in a different country and identified as such in profile, that would be automatic?Am I missing something?

Hi everyone,I’m using Calendly.initPopupWidget to open the scheduling popup with prefilled invitee details.Previously, I was using a profile link like:https://calendly.com/usernameand the prefill data (first name, last name, email, customAnswers { a: xxx, a2: xxx}) was working correctly.However, recently this stopped working — the popup opens, but none of the prefill fields are populated.When I switch to an event-type link like:https://calendly.com/username/xxxxthe prefill works again as expected. Questions:Has there been any recent change where prefill is only supported with event-type URLs and not profile URLs? Was this behavior (prefill working on profile links) ever officially supported, or was it incidental? Is there any recommended way to support prefill when

Are you just waiting for your customer base to leave? The previous thread fro this is marked as”SOLVED”- Yet no solution? There are so many other booking systems that have this function.  

Is there any way to see how my team members have their availability set up? I can choose to filter by their meetings and see what they have set up there, but under availability, I can’t toggle to individual team members to see what they’ve programmed or how they’ve adjusted individual days outside of their meeting settings. This is something really important for administrators to be able to see due to accountability needs/challenges.

Hi all, I have two services and want to use the same 20% off coupon code for both. I see this is not yet available to want to start a thread to build interest to have this feature added. Surely this is only a quick dev fix to allow duplicates??? If it helps 😁{removed by moderator}

Hello,I'm currently working on integrating Calendly more deeply into our scheduling workflow and have several questions regarding the API's capabilities, specifically around scheduled events and meeting polls. Querying Pending Events: Is there a way to specifically query for scheduled events that are in a 'pending' state, such as meeting polls? This functionality would be incredibly useful for managing large numbers of appointment requests. Creating Meeting Polls via API: While the API documentation provides details on creating One-Off Event Types, I am curious if there is a similar capability for creating meeting polls. I noticed that the event type class includes a pooling_type attribute. Could this be utilized to create meeting polls, and if so, could you provide some guidance or point me to the relevant documentation? I appreciate any help or direction you can provide. Thank y

I’ve used Calendly routing for my team’s implementation project kickoff calls for the last 4 years. Recently, we’ve rapidly grown to a team of 35. I’m routing to 20 different round robin events, with some team members being in multiple events. Long story short, we’ve launched new products that can be bundled together in a few different ways, and it necessitates this level of complexity.I’m not currently using the salesforce integration, but have plans to scope it further this quarter. Also, I’m not on enterprise plan but may consider upgrading. The main problem is that it’s getting difficult to keep track of the event details such as buffers/maxes. I’m looking for better visibility into what team members are in which round robin, and better reporting on my full event structure.Has anyone had a similar issue? Are there additional API, MCP, or integration options that could help manage this level of complexity?

I am loving the new meeting packages that are available. Please make these for all events, including round robin. It is the perfect solution to my scheduling problems, but I cannot achieve what I need to with 1:1 events only.

Hello Calendly Support Team,I am trying to integrate Calendly on my WordPress website (https://jdtheweb.com/) for my agency bookings, but I am facing an issue.Whenever I try to embed or open Calendly, I receive the following error message:“Oops, something went wrong. If the problem persists, contact us at [removed by moderator] ”I have tried the following:Re-embedding the Calendly widget Clearing browser cache and testing on different browsers Checking my internet connection Trying different devicesBut the issue still persists.Could you please help me understand:Why this error is occurring? How can I fix it?

First of all, thanks for launching an MCP server that supports OAuth 2.1 + DCR !We’re integrating with Calendly’s hosted MCP server from our web application (Babelbeez). In our current implementation, we perform dynamic client registration once per provider/environment and then cache that OAuth client registration for reuse, rather than creating a new OAuth client registration for each end user. Each of our users still completes their own OAuth consent flow and receives their own separate access/refresh tokens.We wanted to confirm whether, from Calendly’s side, this shared app identity has any implications at the application level — for example around app-wide rate limits, auditing/analytics, revocation/invalidating the client registration, or any compliance/trust considerations when many end users authorize the same registered application.Is this usage pattern acceptable/recommended on your side, and are there any provider-level limits or caveats we should be a

 I’m reaching out to request a critical feature for Calendly’s API: an endpoint to get/retrieve poll data. This capability is essential for my business, and I believe it would benefit many other developers in the community as well. The ProblemMy team is building workflows in the financial industry where meetings need to be seamless and easy -- often requiring our internal users to leverage multiple systems to schedule, log, and execute the meeting. Currently, Calendly’s API (as of 29-Apr-2025) does NOT allow us to fetch meeting poll results, so there is no way to determine which events are ready to be scheduled across hundreds of scheduled meetings. This limitation causes friction:Clients expect instant scheduling once availability is confirmed. Scrolling through hundreds of meetings and emails to determine which are ready for scheduling takes significant time, leading to drop-offs and lost business. In competitive market

Hi there,I found only the possibility to receive the Busy Times with “List User Busy Times”, but unfortunately it seems to be no possibility to set the Busy Times through the API. This would be very useful.Kind regards, Christian