Unanswered questions

Can the Notetaker recap emails be sent to attendees automatically? I’m not seeing an option in Workflows.

When a client books a meeting on my Calendly and pays for it in advance, but then needs to reschedule, are they able to reschedule for free? Or are they asked to pay again?What about the new meeting package option? I’m afraid to try it because I don’t want to end up manually rescheduling folks. 

I created a new Facebook page and I have been struggling to get he Book Now button to integrate with Calendly. I followed all of the steps and tried various permutations but I can only see the Call Now button in Facebook and now where will it allow me to paste the Calendly link into the Book Now feature. There are other options where you can use the link, like Signup but I specifically only want a Booking. I am a Medicare Agent and it would be nice to attach a link to my website for them to complete a Scope of Appointment before the meeting using Calendly. Larry

Why is an invited/active user showing as no calendar connected in the admin portal when on her side it is showing connected?

Often near the end of each month the last few days are unavailable for bookings. This is especially true if the last 2 days of the month are a weekend/holiday. If no slots are available at the end of the month it should auto forward to the next month where there are open slots.This would allow quicker/easier booking and one less click which is especially handy when driving traffic from paid sources.   

Is it possible to limit the scope of the permissions I ask the users to give to my appto only one event type. This way he could be sure that only info for this event type is shared with my app and all other event types stay private for him.Thanks

Hi everyone, I’ve been trying to use Calendly to organize gaming sessions with a small group I play with regularly. I set up specific time slots based on my availability, but for some reason, a few friends told me they either don’t see the same slots or the timing looks off on their end. I’m not sure if it’s a timezone sync issue or something in my availability settings that I missed. Has anyone used Calendly for something like gaming events or group sessions and faced similar problems? Any tips on setting it up correctly would be really helpful.

Ciao, uso Calendly per programmare le prenotazione nei miei autolavaggi, ma ho riscontrato il problema che non riesco a programmare due prenotazioni diverse nello stesso orario; ho creato due liste, con due sedi distinte, ma se prenoto in una sede alle 16:15 non mi permette di prenotare allo stesso orario presso l’altra sede. Se mi potete aiutare per favore. Mauro

Safari 16.1 renders calendar page as blanks. STRMacOS 13Safari 16.1Open any public calendly.com/{page-slug}Expected calendar options to load, but the page is blankReproducible with same steps to reproduce in Private session CONSOLE[Error] SyntaxError: Invalid regular expression: invalid group specifier name    (anonymous function) (booking-2df27f82d.js:190)

When someone asks me to find time on their Calendly calendar and I select a date/time, the confirmation always gets sent to my gmail account and not the iCloud email that I input into the invite. How do I prevent that?

This topic has been raised a number of times and over multiple years, and always “That’d be great, we’ll take that to the development team”…. Nice lip service, but does your development team listen to the customer?  Being able to put events into groups is a critical feature for many of us.  For instance, in just my case, I live in Hawaii, but I have clients on every major island.  I use calendly to help my clients book trainings and meetings.  Right now, I can only use the service for booking on the same island that I live on, because I can’t account for the buffer time of flying to another island because it would drastically mean I have to include the same ‘buffer’ time to go to a client down the street as I would to go to a client that’s an hour flight away (plus the time to be at the airport before my flight, rent my car, and drive to the client).  But if I could send a link that shows all meetings and training options to clients on Maui (25 minute flight), Hilo (hour flight), or he

There are situations where we’d like the option to turn off confirmation emails. For example, when an appointment needs to be reassigned from one host to another, we currently have to cancel the original booking and create a new one. This results in multiple emails being sent to the client. Our previous scheduling platform allowed us to transfer an appointment between hosts and gave us the option to sen-or suppress-confirmation email. This made for a much smoother client experience, as they would only receive the initial confirmation.

How can I syn calendly to none google company email so I can see it in outlook calendar

Je ne peux plus transmettre de courriel è partir de Calendly. J’obtiens un message d’erreur. J’utilise Outlook via Microsoft Office 365 mais cela fonctionne en navigation priviée.Quelqu’un a une idée de la cause?Mon problème survient avec Chrome et EdgeOffice 365 est à jour et j’ai effacé les caches.

Peut on bloquer des petits malins qui s'amusent à réserver des créneaux +++++

Hi everyone,we downgraded our Calendly account to the free plan before the next billing date, so the paid subscription should have been canceled.Despite this, we were still charged.This is obviously not correct, and we’re now trying to figure out how to resolve this and get our money back.Has anyone experienced this before?What exactly did you do to successfully get a refund?Is there a specific way to contact support or escalate this issue?Any advice or experience would be really appreciated.Thanks in advance.

Hi everyone,I’m having an issue with the Calendly Inline Embed on my website. I set a custom background color using the options from the Calendly documentation, and originally all the text including the date picker text displayed in white, exactly as expected.However, this week something changed without me updating anything. Now the date picker text (and some other text elements) suddenly appear in a dark navy blue color, which makes them almost unreadable against my background. The embed settings haven’t changed on my side, so I’m wondering if something was updated on Calendly’s end.I’m attaching a screenshot so you can see what I mean.Has anyone else experienced this recently? Is this a known issue or is there a workaround to force the text color back to white?Thanks in advance for any help or insights.  

Hi,I’m integrating Calendly into my website and tracking interactions in Google Analytics 4. When I use Calendly’s native GA4 integration, events such as invitee_event_type_page include full metadata (e.g., event type, category)However, when I embed Calendly directly on my site and rely on the postMessage events sent from the embedded widget, I only receive the event names (e.g., calendly.event_scheduled, calendly.event_type_viewed). The metadata that normally appears in the native integration—such as event category, event name, invitee information, or other payload fields—is missing or empty.This means that although the events fire, the parameters I need for reporting and attribution do not come through.How can I capture those missing parameters (event details, invitee info, category, etc.) when using a tag management tool?Thanks 

When I try and change the available hours on one event schedule, it is changing the other events’ schedules to match that new one. I am selecting the option at the bottom of only change the one event (the default seems to be 1+), but it still is changing the others.

Hi, I have an issue with the custom duration setting on an event.On pc it works as intended. A small drop down menu is available with the custom times I made.However on mobile ( which most of my customers use ), the dropdown menu doesn’t appear.The arrow next to the time shows up next to my default time, but the options to choose from don’t appear.If I tap it, the arrow changes to down ( to indicate a dropdown menu ), but no dropdown menu shows up.I tried Safari, Chrome, both on recent android devices and multiple Apple devices , different users with different accounts.Do I need to change something so it works on mobile devices? kind regardsBart

Hello allI work on my Calendly layout on my MacBook Air and have the Calendly app on my iPad and iPhone.  I use a Google Calendar link on the platform.  I use Google Chrome on MacBook Air.Over the last month the weekly hours on my iPad and iPhone have not matched with those on my MacBook Air.  Equally the override dates on my MacBook Air do not feature on the iPad and iPhone and I am unable to insert overrides on either of the apps.  Over the last couple of days I have had client appointments cancelled on Calendly and have had to reinstate them separately with the clients.I have tried removing the Google Calendar to see if that makes any difference but I still have the same working hours/override issues on the iPad and iPhone.  I have yet to see if this has made any difference to client bookings.Help!

Is anyone else having this problem. When I signed up for Calendly. I added my outlook calendar so I received the notification. I never made any changes since I started my subscription, but as of this week, I am not receiving notification in my email or on my calendar. What am I paying for?!?!?!?!?!?

The scheduling button is freezing most likely for IOS and Google pixel after a redirection from a landing page as well as an inframe embed.

I had to retrieve a call transcript from April 8th (it’s 21st as I write this). I could not find the call in the Calendly recaps section, so I found the email summary that was sent and used the link back to the recap page.  The link from that email drives to a page that loads indefinitely. The call is no longer listed in my recap history, it’s simply inaccessible and all I have is the email with the summary. Other calls from that same day are still there.  I’m extremely concerned there’s more calls that may have disappeared I’m simply unaware of, and I’m wondering if Calendly is reliable enough anymore. Losing 1 call is 1 too many.  Has this happened to anyone, and does anyone know a way to get that call back so I can access the transcript and video?

Hi, I’m sure this has been asked before, but there has to be a simpler way of enabling conditional location availability than via routing. Here is our use case: Financial Advice firm with 7 advisers, many of whom have 1-2 days per week working from home and the rest in the office. They are availabel for remote meetings all week and in person meetings in the office. We have 5 different types of meetings - Initial meetings, plan presentations, review meetings and catch up meetings. All of these require varying levels of pre-work so we must retain these to apply different booking rules to each. We currently have the 4 admin managed events. I’ve now been playing around with creating an additional 4 managed events for these meeting types and separate availability profiles, but for remote only meetings. Fine. Then I’ve realised I need to create 4x7 = 28 different routing forms to enable clients to book meetings for:the right adviser the right type of meeting the right meeting location then f