Unanswered questions

The contrast between available dates in blue and unavailable dates in black is so faint. How do I make available dates standout more?Thanks 

I have calendly set to round robin and also equal distribution for my 2 closers. The setting team has booked 10 closing calls this week and 7 of them have gone to 1 closer and 3 to the other. I read that with equal distribution on it will optimise to no more than 3 more per person - but what it doesnt tell us is over what timeline? is this weekly/monthly or somethign else? Is there a way to set this myself to weekly? The guide is minimal on context in and around equal distrbution settings so would appreciate some help here. Thanks

I work as a letting agent in Birmingham, and I use Calendly to book property inspections and meetings with landlords, tenants, and agents. The problem I keep running into is travel time. My appointments are all over the city, and when bookings stack back-to-back, I end up arriving late to the next property because there was no gap built in for driving between them.I would like to set it up so that after each inspection there is automatically enough buffer time, and so that clients cannot book a slot that leaves me no realistic travel window. I also need different buffers for different types of appointments, because a quick check-in takes less time than a full inspection.My questions are:Can I set a buffer before and after an event type, and does it apply automatically to every booking? Is there a way to set different buffers for different event types, rather than one setting for everything? And how do you handle availability when you are out at properties all day — do you block travel

Hi,I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.

We currently use Calendly across our franchise network and looking to integrate Calendly appointment data with HubSpot while ensuring that appointment information is routed to the current location.Our issue stems from during our initial testing, we discovered that the standard Calendly–HubSpot integration does not appear to support location-specific routing or filtering based on individual Calendly seats, users, or franchise locations.Instead, appointment data appears to be synchronized across HubSpot users without properly distinguishing which franchise location owns the appointment.For example, when testing the integration with a franchise location in Cincinnati, an appointment associated with a Portland franchise location was incorrectly synchronized into the Cincinnati location's HubSpot contact list.Has anyone run into this before?   We have our locations as seats within one account over multiple accounts for each location to maintain service and uniformity and we simply can’t cre

British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after No

I frequently use One-Off Meetings to schedule appointments, often sending multiple meeting links with different date/time options. Occasionally, my availability changes before a recipient has booked a time.It would be helpful to have the ability to: Manually edit or remove individual date/time options from an existing One-Off Meeting without having to cancel or recreate the entire meeting link. Automatically remove unavailable options if another meeting is scheduled during one of the proposed time slots. This would help prevent scheduling conflicts and make it easier to manage multiple outstanding One-Off Meeting invitations.

Feedback / VerbesserungsvorschlagIch nutze Calendly für wiederkehrende Workshops und Events. Aktuell gibt es eine Einschränkung, die für wiederkehrende Formate sehr unpraktisch ist:Bei Gruppen‑Ereignistypen werden Dauer, Ort und Sprache nach der ersten Buchung gesperrt. Auch wenn das Event bereits vorbei ist, lässt sich die Dauer nicht mehr ändern. Wenn man z. B. von 7 auf 8 Stunden wechseln möchte, muss man den Typ duplizieren. Der neue Typ bekommt automatisch einen neuen Link (z. B. mit „klon“), den man nicht anpassen kann.Das bedeutet: Für jedes neue Event muss man praktisch von vorne starten und alle Teilnehmer neu einladen.Verbesserungsvorschlag:Dauer bei bestehenden Gruppen‑Ereignistypen auch nach Buchungen bearbeitbar machen oder eine Option anbieten, die Dauer für zukünftige Events anzupassen, ohne einen neuen Typ erstellen zu müssen.

Bonjour,L’intégration du bouton Réserver en ligne n’est toujours pas accessible pour Calendly. Il est urgent à l’heure actuelle de le mettre en place pour tous les utilisateurs.Il y a de nombreuses demandes à ce sujet et nous n’avons toujours pas de date précise pour son intégration.Merci de nous en informer rapidement s’il vous plait.Cordialement.

My client usually receives a confirmation email with a link to book their sessions, reschedule, and check remaining classes. This client did not, I see that I can copy the booking link, and then I can send it to them, which is great. But when I clicked that link, they have booked all their classes, and there’s no way to reschedule from there. Do they seriously have to reschedule each class by going into the confirmation email for each individual class, rather than just via the package?

I'm a coach who works with clients on an ongoing weekly or biweekly basis, and I'd love to share a workflow challenge that I suspect affects many coaches, therapists, tutors, and other service professionals.I recently spent considerable time evaluating Calendly and Acuity, and while Calendly offers some functionality I really appreciate, I've encountered two limitations that become particularly problematic when combined.1. No recurring appointment seriesI typically reserve approximately 16 weeks of appointments for my ongoing clients. Because Calendly doesn't support creating a recurring series, I have to manually book each appointment individually.2. SMS consent is required for every individual bookingWhen I book appointments on behalf of clients, Calendly requires them to opt in to SMS reminders separately for each appointment, even if they've already consented for previous appointments.This means that when I schedule 16 weeks of sessions, my client could receive 16 separate SMS opt-

 Hi everyone,I'm reaching out to see if anyone else has experienced a similar issue with Calendly's Exchange calendar integration. On October 24, at approximately 4:10 PM (French time), I received an email from Calendly notifying me that my Exchange calendar had been disconnected. Until that moment, everything had been working perfectly for a long time. I had not changed my password, account settings, or server configuration. My setup: Microsoft Exchange 2019 hosted by IONOS (not Microsoft 365 / Exchange Online) EWS server: https://exchange2019.ionos.eu/EWS/Exchange.asmx Outlook for Mac One Calendly account with several event types, including events managed by a partner organization for which I work as a subcontracted coach What I've checked so far: My Exchange account works perfectly in Outlook. Outlook Web App (OWA) is accessible. My credentials are correct. Multiple attempts to reconnect Exchange to Calendly have failed. Most importantly, I successfully connected the e

I’m setting up a one time paid event on November 3rd. I think I’ve got everything set up correctly but when I test out the booking page it has a notice that says “no available booking times in November”. I read through someone else’s similar challenges with this and tried the suggested solutions but I haven’t been able to resolve it.Any tips?Pertinent info:no conflicting appointments on a linked calendartime increments = 90 min, the length of the event

We use Calendly to track showroom appointments, and as part of that we have walk-in customers who require a “past” appointment to be added for our own tracking. Is this possible?

Right now you can only select Notetaker to join, one of the following. I’d like to add a fourth option and allow us to pick both 3 & 4. all meetings meetings with people outside your company meetings scheduled via Calendly MY SUGGESTION: meetings HOSTED by people outside your company

I’m creating a new thread because there are already multiple posts from customers dealing with the same problem, and this deserves more visibility.SMS Workflows are one of the main reasons we pay for Calendly. We rely on texts because email notifications get missed or filtered to spam, and SMS is what allows clients to actually see appointment notifications and confirm attendance.Calendly changed that by adding a separate SMS opt-in/verification step after the appointment is scheduled. If the client misses that message, doesn’t recognize it, or doesn’t complete the extra step, the SMS Workflows we are paying for simply do not reach them.That is not a small change. It materially reduces the usefulness of a paid feature.What makes it worse is that I received no meaningful advance notice. This happened right around our annual renewal. Had we been told ahead of time that a major part of our workflow was about to change, we could have evaluated alternatives before renewing or migrated befor

Hi, I build a booking flow for a client on the Standard plan. A user scoped webhook subscription listens for invitee.created and invitee.canceled, and our server books the paid session from invitee.created.Three questions:What delivery delay should we expect for invitee.created in normal operation? Is the retry schedule still 24 hours with back off (as in the Dec 2023 staff post), and what happens to an event after the last retry? When a subscription is disabled after failed deliveries, is there any alert (an email or an API field), or must we poll GET /webhook_subscriptions to find out?Thanks.

Hello team, I noticed that the “Forgot Password” button is not working as expected. I would like to report this issue because users may have difficulty resetting their passwords and regaining access to their accounts. Expected behavior: When I click the “Forgot Password” button, I should be redirected to the password reset page or shown a password recovery form. I should be able to enter my registered email address and receive a password reset link. I should receive an appropriate confirmation or error message.  Currently, when the forgot password is clicked on https://login.calendly.com/, only the # is added to the url (“https://login.calendly.com/#”). Request: I would appreciate it if you could investigate and fix this issue so that I can use the password recovery feature without any problems. Thank you.

Does anyone know how to make a second option to purchase several sessions at once at a lower price (payment through stripe). For the life of me I can’t figure it out.

What happened to the lovely monthly calendar where I used to be able to see my availability for a month at a time? It was the only layout that made sense to my very visual brain. Has the path changed, or is it gone? 

Hi,I’m a Czech web developer and Calendly user. I’ve recently implemented Calendly on my Czech-language website and noticed that Czech is not currently available for the booking interface.I’d like to suggest adding Czech localization. Calendly is used by freelancers and businesses in the Czech Republic, and having the booking flow fully localized would make the experience significantly more natural for Czech-speaking clients.I’m a native Czech speaker and web developer, so I’d also be happy to help with translating and reviewing the Czech localization if your product team is interested.Thanks!

I’ve been locked out of my paid Calendly account for more than 48 hours and have yet to receive assistance from a human support representative.My company recently rebranded, and I renamed my existing Google Workspace primary email address. The underlying Google account remains unchanged, but Calendly continues to associate my paid account with the previous email address.When I attempt to sign in through Google using my updated email, Calendly displays an error stating that no account exists. My original account is still recognized under the previous email address, and I can still receive emails there, but I cannot authenticate through Google Sign-In.Here’s what I’ve done so far:Contacted Calendly Support approximately 48 hours ago (Ticket #4075502). Received an automated response acknowledging that human intervention was required. Followed up requesting escalation to a human support representative. Contacted Calendly’s Billing department separately. Attempted to access this community,

I’ve disabled notetaker and reabled it. NO luck. It doesn’t even attend meetings when I manually add it. 

Hello,I am using Calendly Standard together with a WordPress/Elementor website.The booking itself works correctly. A user can choose a time, complete the booking, and Calendly confirms the appointment successfully.For the relevant event type, I have configured:After booking → Redirect to an external sitewith this URL:https://mathematik-lernen.com/termin-bestaetigt/The redirect URL has been saved correctly in Calendly.The target page exists in WordPress and is publicly accessible.However, after a successful booking, Calendly still remains on its own confirmation page and does not redirect to the external URL.This happens both on iPad and Mac/Desktop.Could you please clarify the official recommended solution for this setup?Does external redirect work reliably with an embedded Calendly booking form? Does the redirect need to be configured separately for each event type? Are there any restrictions with WordPress/Elementor embeds? Is there a specific embed method required for redirect-after

Has anyone found a reliable way to trigger an automation when someone submits a Calendly routing form but doesn’t complete the booking? I’d like to follow up with those leads without manually checking which submissions never turned into meetings.