Unanswered questions

Hello,All email notifications are being rejected and not delivered to my email address.My email administrator indicates that your three IP addresses are blacklisted by several organizations due to their poor reputation, as you can see below:https://hetrixtools.com/blacklist-check/ [removed by moderator] https://hetrixtools.com/blacklist-check/ [removed by moderator] https://hetrixtools.com/blacklist-check/ [removed by moderator] I think this would explain all the problems receiving emails from the community.

I continue to be unable to connect an Outlook calendar to Calendly.Yes, I have contacted the support team, who did respond.Unfortunately, the issue did not get resolved.The connectivity issue is that the Admin for that Outlook calendar got an error message.The Calendly folks said there was a typo in whatever he was entering. He has tried several times--with no success. The calendar remains unconnected.I can get no reply from Calendly regarding getting someone there on a Zoom with him to see what the error is.Any thoughts?Thanks for the community’s help. 

bonjour , quand je mets à jour mes disponibilités cela ne se met pas à jour dans le planning . ex aujoiu’hui j’ai créer une dispo ce samedi 20 mais il n’apparait pas sur l’agenda de mes clients dans la planifiucation

Hello,I recently created a round robin team event, and iphone users can’t see the internal notes we add to events in the Calendly mobile app; they can’t even see the notes tab. On my Android phone it works fine. Are there any workarounds? We’ve tried reinstalling the app, checked for updates, and forced close and reopen. Nothing worked. 1000011545.jpg is my android phone. The other file is an iphone. 

My work is scheduled via clients booking time in 1-4 hour increments of their choice and I travel to their home. I would like to have a setting that would allow me to make my whole day available and Calendly would not allow two bookings with less than an hour in between to allow for travel time. How could I arrange for this in the easiest possible way? I don't want to block out busy times for travel that might happen from a client than might book. 

How do I get schedule to change once someone books a call online?  It stil shows available in my system. 

I have embedded the calendly for my website to schedule meetings. When someone schedule a meeting both invitee and host receive the emails. Can I change the subject of those emails to my own one or can I fully disable the default email and add custom email as a workflow?

Hi Calendly team and community,We support several US and UK based businesses that rely on Calendly for scheduling paid calls, demos, and services. Many of them are now expanding into India and are running into challenges around accepting local payments, especially UPI, without forming an Indian entity.Currently, these companies are using Merchant of Record and payment facilitation models such as (removed by moderator), which helps foreign businesses sell in India without local incorporation and enables UPI alongside standard credit card processing.Our questions are: Does Calendly support UPI or other India specific online payment services for paid bookings? If not, is there a recommended way to integrate Calendly with external payment processing services or Merchant of Record platforms? Are there any plans on the roadmap to support localized payment methods like UPI in addition to credit card processing for Indian customers? The goal is to allow Indian users to book through Calendl

We are utilizing the calendly paid account to monitor 1:1 scheduling between mentors and mentees. Each mentor has their own outlook account where they keep their availability updated. Is there a way to connect all those calendars to the paid account and set each individual event to check availability from a certain calendar? For instance event one pulls from or checks just calendar one, event two pulls from or check just calendar two and so on? 

We have two employees with the same events set up. On one person’s account, the cancel and reschedule links appear as expected in the event info on Google Calendar, and clicking on them on their calendar allows our admins to cancel or reschedule the event on behalf of a client who has called in. On the other person’s it does not appear. Instead, we get a link that says “Note: Should you need to cancel or reschedule the event, we recommend you use the cancel and reschedule features from your Calendly Scheduled” with a link that prompts clients to log into Calendly. How do we resolve this? As admin, I’ve looked everywhere for a way to fix this, but as far as I can see, the settings for both employee’s Calendly events are identical, so why does it work for one and not the other? 

Hi everyone,I am using Calendly to manage bookings for a vacation rental home.My goal is to only allow guests to book full weeks at a time. Specifically, I need the check-in and check-out to always be on a specific day (for example, from Saturday to Saturday).Currently, I can only set the duration of the event up to 12 hours, but guests can still pick a start date like Tuesday, which would block the week awkwardly.Is there a way to:Force the start date to be a specific weekday (e.g., only Saturdays)? Make sure the duration is fixed to exactly 7 days?I would appreciate any tips or workarounds on how to achieve this!Thanks in advance!

We have a few sales reps with varying availability, each one covering different geographic markets. We currently ask users for their country of residence, and then rpesent them with the availability of that sales rep. The issue is that individually, our sales reps dont; have huge availability but collectively they do.  What we would like to do is show all availability pooled accross all sales reps, and allow the user to choose from that, and then ask them their country of residence. Then, if the sales rep for their country happens to be free an the time they chose, they get that person, otherwise, they get automatically allocated a rep who is free an the time they chose. Is this possible?

We are integrating the Calendly Scheduling API with our agentic system and are facing unexpected behavior while booking meetings.Request Payload{ "date": "2025-12-19", "time": "02:00", "email": " [removed by moderator] ", "name": "name" } Response Received HTTP Status: 200 Response Body: { "status": "error", "message": "I encountered a system error while booking. I will have a specialist call you to confirm.", "meeting_url": "", "scheduled_time": "" } We are unsure why the API returns HTTP 200 while the response body indicates an error.Slot Availability IssueWhen testing different times: Request with time = 06:00 returns: “The slot is not available, you can book a slot from the 06:30, 07:00, 07:30” Retrying with time = 06:30 returns: “The slot is not available, you can book a slot from the 07:00, 07:30, 08:00” Each retry shifts the suggested availability forward, even though we are selecting from the suggested slots.Expected BehaviorOur logic is: If the requested slot is unavailabl

Calendly is suddenly adding events from my Google calendar to my Calendly Meetings schedule. How can I change the settings back so I only see the events I've created in Calendly in my Meetings and on my Google Calendar?

Hi, Please advise how I can limit client’s changing or canceling a booking within 24 hours prior to the event?Thank you

I need some help! Clients are using my Calendly link to schedule appointments with me, and a Zoom link is created and sent to both of our calendars. However, when we use the link to enter the meeting, we are both placed in “waiting for the host to join” and I am not identified as the host! I have searched my Zoom account and Calendly account for applicable settings but have not been able to solve the problem. Who knows how to address this problem so taht I am the host of my meetings?

My personal account has been changed to an organizational account which I never subscribed to?  How do I delete it?

Hi Team, I want to verify what is the meaning of this message: “stytch_block_verdict:true” in a post request with 200 response. 

Hi, I am a CAD Drafter, Cabinet Designer and CNC Programmer living in Long Beach, CA. I am proficient in Mozaik Software, Sketchup, AutoCAD, Cabinet Vision and Adobe/Microsoft Office programs. I offer hourly training sessions in Mozaik, and things have been going great lately. I would like to ask my clients if they would mind leaving a review - does Calendly offer this at all, and is it significant in increasing sales? Thanks for your time and looking forward to hearing back!If you’d prefer to put down the shovel and start learning CAD Drafting - especially for custom cabinetry and kitchen designs - please reach out, I’d be happy to help! Book a session in the link below whenever works best for you. Feel free to reach out with additional questions or concerns beforehand.Best Regards, Paige ByrdPaige Byrd Design  

Is there a way to limit how many times a user can reschedule a particular meeting?

Hi,I did this Survey on December 4th at 10:00am.I received the reward, but erased the email, and the reward, Can you help me to recover it ? Title: Nationwide online focus group 2 12.04.25 with FGA Research™ Location: Online When: Thursday, December 4, 2025, 10:00 AM – 12:00 PM Organizer:   FGA Research™ <no-reply@calendly.com> Description: Event Name: Nationwide online focus group 2 12.04.25 Date & Time: 11:00am - 01:00pm (Eastern Time - US & Canada) on Thursday, December 4, 2025 Location: Online Need to make changes to this event? (Removed from Moderator) Attendees:   (Removed from Moderator) Thank you, (Removed from Moderator) -------- Forwarded Message --------Subject: Accepted: Nationwide online focus group 2 12.04.25 with FGA Research™ Date: Wed, 26 Nov 2025 11:09:51 -0600 From: Joel(Removed from Moderator) To: FGA Research™ <no-reply@calendly.com>

Hi everyone, I created my first routing form recently and noticed that on mobile views—and only on mobile!—the menu that displays your dropdown choices appears at the bottom of the view when the user clicks or taps the field. This is an extremely non-standard behavior for a very well-defined and established UI paradigm of dropdown buttons where clicking a dropdown field will either expand from the field where the user clicked or in a worst case scenario, pop some kind of modal dialog. Calendly does neither here and confusingly shows the button at the bottom of the page. This should be reconsidered because it’s confusing to users and does not provide any kind of meaningful improvement to the experience. You can see in my screenshot here that he desktop and tablet-width views both operate in a standard way when clicking the first dropdown menu at the top of the form, so the mobile behavior working like this is also an inconsistency that’s been introduced for no discernible reason. Please

HI team,I am using a citrix application to connect to calendly with my users, I had a problem to verify the schedule a meet and the .har file is giving me this error:  "method": "POST", "url": "https://calendly.com/api/booking/invitees", "response": { "status": 400,  "text": "{\"failure\":{\"error\":\"Oops, something went wrong.\",\"code\":\"forbidden\",\"context\":{\"telemetry_id\":\"tid-3f6fcd30-751f-4f1a-8468-25ece116e58f\",\"explanation\":\"Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.\",\"stytch_block_verdict\":true}}}" }, Is this because in Calendly platform is blocking me with the IP address we are using?  It works outside the citrix, should we ask for a whitelist in Calendly side, how ca we do that? 

I’ve had prospects for several days running tell me that the calendly service wouldn’t let them book. I have checked my account, and it’s active and all integrations are connected. Anyone else having issues with the core booking service this week?

I have a required entry in the booking page asking who referred the client.  Is there a way to run a report to gather that information?