API + Webhook Help

Greetings everyone, We use this option in the mobile app to hide the cookie banner, unfortunately, this option does not seem to work anymore. Is this isolate or did other people report this issue ?I was able to replicate this issue by simply appending “<event_url>?hide_gdpr_banner=1” to an event URL. Could the Calendly team take a look at this ? We operate from Belgium if that can help.

I am a therapist and my clients can book their own appointments through Calendly, which works great. However, some clients need to cancel or reschedule their appointments. My cancellation policy states that appointments can be changed free of charge up to 48 hours before the scheduled time.I would like a feature that prevents clients from cancelling or rescheduling within 48 hours of their appointment, while still allowing them to manage their bookings themselves up until that moment.

Hi everyone,I’m hoping someone here might have experience with a similar setup.I work at a marketing agency managing performance campaigns that drive users to book test rides at retail locations across Europe. We currently have 80+ locations, each with its own Calendly booking page.We are trying to track marketing attribution using UTM parameters, but we’re running into issues because of the way bookings are triggered from our store locator.Current setup: Ads include UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) User lands on the website The landing page contains a store locator map (StoreRocket plugin) showing test ride locations User selects a store from the map They click “Book Test Ride”, which opens that location’s Calendly booking page Example simplified flow:Ad → Landing page with UTMs → Store locator map → Select stor

Hi everyone, When rescheduling an appointment, the calendar shows the default Calendly colors. I would like to personalize this calendar in the same way that I have personalized my main calendar. Can anyone point me to the place where I can change this? Thanks in advance!

Hi I have been trying to fix an issue with calendly where when i get to the you are scheduled screen it breaks my form… you can see it breaks out of the mobile phones screen / viewport and enlarges the screen. I can then move this page around with my finger. the steps with in the calendly form before this are all perfect. I have tried many different solutions but it will not fix the issue.SO: What happens:Calendar selection, time selection, and "Enter Details" steps all render correctly within the mobile viewport When the confirmation/"You are scheduled" page loads inside the iframe, the entire page layout expands beyond the screen width The form's title/description become oversized and cut off on the right The user can scroll/pan horizontally (page is wider than the viewport) This persists when navigating to subsequent screens Pinching to zoom out snaps it back to the correct sc

This is loaded from their official script: https://assets.calendly.com/assets/external/widget.jsWhats already set:Container min-height: 700px (exactly what they suggest) Container min-width: well above 320px (it's full mobile width, ~375px+) We use overflow: hidden, clip-path: inset(0), contain: content on the .calendly-inline-widget class We've added max-width: 100vw on the widget and its iframe via CSSThe actual problem:The Calendly widget works fine on mobile until the user completes a booking. At that point, Calendly navigates its iframe to a "You are scheduled" confirmation page. That confirmation page's content is wider than the mobile viewport. Because it's a cross-origin iframe, mobile Safari ignores all CSS containment (overflow: hidden,

Hi — we are building a Calendly integration using the new Scheduling API (POST /invitees) and want to clarify how it interacts with event types that require payment. Question 1If an event type has “Require payment to book this meeting” enabled with Stripe or PayPal:When we create a booking via the Scheduling API (POST /invitees), does Calendly: trigger the same payment flow that occurs in the normal Calendly booking UI, or create the booking without requiring payment? In other words, is payment enforcement handled automatically when booking through the API?Question 2Is there a way to programmatically determine whether an event type is configured to require payment? Specifically, we want to know if there is a flag indicating something like: requires_payment: trueso we can decide whether to auto-book via API or redirect users to the Calendly bookin

It seems that my text/SMS reminders are not working for some reason. I created some test appointments for myself, the email reminders are working ok, but not the text/SMS reminders. Is anyone else in the UK experiencing this? I've got the text/SMS reminder switched on for each meeting type. I also set up a workflow for confirmation text/SMS messages but that's not working either. I'd be ever so grateful for any guidance. Thank You :-)

Hello Calendly Community, I’m reaching out for guidance on three specific challenges I’m currently facing:  Multilingual Support My website operates in four languages (EN, FR, DE, IT), and I’d like to use a single Calendly booking form to handle all requests, while adapting the experience to the visitor’s language. Hidden Fields for Tracking I would like to pass hidden parameters in the booking URL (such as language and source/channel) and capture them with each booking. This would help us identify where the booking originated (e.g. homepage, blog, pricing page). Host Notifications with Hidden Field Data Ideally, the host receiving the booking should see those hidden parameters in the email notification, to better prepare for the call.   Could anyone share how they’ve approached this setup—or if it’s

HiI’ve got a facebook meta ad that sends the ad clicker to my calendly booking page.I have meta pixel linked to my calendly booking page.The url at the calendly book page includes a number of parameters, including Fbclid.Upon a successful booking of appointment, the lead then gets redirected to an external thank you page (my website). I have checked the box in calendly to allow for pass through of parameters.However, the most critical parameter Fbclid, does not pass through from calendly to the external thank you page. Requirement:I need to extract the fbclid. What’s the best way to do this? 

Hi  So i’ve set up the Calendar sync with my google calendar and i’ve set up the redirect URL how i believe it should be set up and ticked the pass event details box. on my external page, which is set up correctly it is only showing the parameter i’ve asked it to and not the data behind the parameter e.g. invitee_full_name and not their name. it’s the same for start date and email. this is the URL i’m using https://tally.so/r/1Alq8W?bookingdate=event_start_time&name=invitee_full_name&email=invitee_email

Olá! Preciso de ajuda com um erro de sincronização. O Calendly está bloqueando horários na minha agenda (ex: 1 hora antes e 1 hora depois de cada agendamento) exibindo a mensagem 'Calendar event' na ferramenta de Troubleshoot.No entanto, já verifiquei minha agenda do Google exaustivamente e:1. Não existem eventos ocultos, lembretes ou tarefas nesses horários.2. Não há Buffers (intervalos) configurados no meu tipo de evento.3. O limite de reuniões diárias não foi atingido.O sistema parece estar 'lendo' um evento que não existe fisicamente na agenda. Como posso limpar esse cache de sincronização ou identificar de onde vem esse bloqueio?"

Descrição Detalhada: Olá. Sou terapeuta e meu fluxo de trabalho está sendo prejudicado por um erro de leitura do Calendly. O sistema está bloqueando 1 hora antes e 1 hora depois de cada agendamento, mas os Buffers estão todos configurados em 0 minutos. Na minha Google Agenda não há eventos, lembretes ou tarefas nos horários bloqueados. A ferramenta de diagnóstico Troubleshoot indica Calendar Event, mas esse evento não existe no Google. Eu realizo os cancelamentos diretamente pelo painel do Calendly, mas os blocos de 1h ao redor de outros eventos persistem. Preciso que a equipe técnica verifique se há um erro de cache na sincronização da conta [removed by moderator] O Calendly está inventando ocupação onde a agenda está livre.

Hi there,I’ve just been browsing through my Upcoming appointments.I can see from each appointment the ‘Timeline’ area where it shows where a client has booked in directly and states ‘New Event Booked: client name, meeting type, and date and time it was booked’ is displayed, and I can see the same detail on previous Past events where I have manually added appointments on clients’ behalf.However, with my Upcoming appointments I can only see that the ‘New Event Booked...’ information is only visible for those who’ve booked themselves in, and not displaying for those I have booked in as the host.  Is this normal? or Does this mean that they have not received email confirmations of their appointments (even though i myself have received email confirmation as the host, for those appointments)?Also, I recently added an appointment for a client (after experiencing server errors connecting to Calendly), which did not get synced to my Google Calendar (although all o

Hi Calendly Team,I have recently created a Stripe account with the intention of using it as my payment provider within Calendly. However, I noticed that Polish złoty (PLN) is not available as a supported currency in the Stripe integration.Unfortunately, this prevents me from using Calendly professionally in my business. The majority of my clients are based in Poland, and many of them refuse to make payments in EUR or USD. As a result, I am unable to fully implement Calendly’s paid booking feature.Could you please let me know if there are any plans to introduce PLN support? This would make a significant difference for businesses operating in the Polish market.Thank you for your support.Best regards,Karolina 

I’m attempting to create an invitee via:POST https://api.calendly.com/inviteesI consistently receive:{ "title": "Invalid Argument", "message": "Specified location kind is not configured for this event type.", "details": [ { "parameter": "event.location_configuration.kind", "code": "invalid_location_choice" } ]}Event Type (confirmed via GET){ "kind": "solo", "locations": [ { "kind": "zoom_conference" } ], "uri": "https://api.calendly.com/event_types/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX"}Invitee POST body{ "event_type": "https://api.calendly.com/event_types/XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX", "start_time": "2026-02-17T16:15:00Z", "invitee": { "email": "test@example.com", "name": "Test User",

I am struggling to come up with a solution on this.I created a booking page where a customer can choose topics they need help with, each topic has a set duration, so my first issues is I need to dynamically set the event duration. The second issue I have is I have a system knowing which agents are skilled on each topic, so some of the choices may require multiple agents to attend the meeting.I can accomplish both of these issues by creating One-Off Event Types using the API and can do collective events when multiple agents are needed, which is great.The issue I have now is I need to be able to set buffers on these event types, or my agents are going to be bombarded with bookings with no breaks potentially.I really don’t like butting 2 events together as a lot of our sessions do take longer than expected as these are onboarding/support sessions, and we can run into issues if a customer only books a 15 minute topic, and we run into an unexpected issue, whic

Hello! We have meetings set as “group” meetings so our clients can bring up to two guests. However, in Calendly the “1 of 2 spots filled” is showing as available additional meetings at that time. So we have 2 clients booked for 1pm, as a group meeting. This is NOT what we want! Help 

Hello,When we send a request to the /shares endpoint with a Round Robin Event URI such as:{ "event_type": "https://api.calendly.com/event_types/the-relevant-uri"}the host availability is overwritten or not respected, even though the request does not override the values set in the Event Type. My reading of the documentation, particularly:Note: Any parameter which is not provided in the request body will be copied from the target event type. would suggest that the availability in the Event Type should be used.  We’re not seeing that. Currently we have hosts who’s earliest availability is 8AM Pacific, but just had an event book for 6am Pacific.  What are we doing wrong? 

Hello, 🌿Calendly doesn’t work anymore. The window that is supposed to open when selecting changings in the event type menu remains empty...meaning i have no access to the calendar or anything else, and this in any type of events. ( fee is payed ok)Any help please?Thank you :-) 

As soon as I click on the On/Off toggle button, it brings me this pop-up.The chatbot couldn’t understand the issue, and I don’t know why this is suddenly happening… as I was able to switch easily from 15-min to 30-min previously. 

I would like if Calendly would add the option to add more than one phone number for a contact. I have several clients who have a cell and office number to save or when you have a client that shares an email address (husband & wife) and you want to include them both as a contact, that way you can have each of their numbers listed and who it belongs to. 

Hi community,when i refresh the oauth token using the calendly apiurl: `https://auth.calendly.com/oauth/token`method: POSTdata: 'grant_type=refresh_token&refresh_token=<refresh_token>' it throws bad request errorcode: 'ERR_BAD_REQUEST',response:     data: {      error: 'invalid_grant',      error_description: 'The provided authorization grant is invalid, expired, revoked, does not match the redirection URI used in the authorization request, or was issued to another client.'    }please help or suggest what could be the issue, we are following the api reference correctly,this happens when token gets expired multiple times and after multiple times of refresh it throws the above e

Dear Calendly Team,I see this has been asked many times over so this is nothing new to you. The last I read about it was 30 days ago.Essentially, when will Calendly join the list of these Reserve with Google partners? https://www.google.com/maps/reserve/partners?ihs=3This is such a key feature for those who have a local business and rely on people booking an appointment to benefit from a service. I understand that Calendly might have initially been designed with corporate meeting organisation in mind, but there is a demand (judging by this forum) for it to cater more to small businesses and sole traders who rely on booking appointments as a source of customer contact.Like others, I am contemplating shifting away from Calendly (my yearly plan will be up for renewal in December) if this is not something that is comi