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Mark08502Community Member
 How Do I...?
Delay available meeting dates

How do I stop people booking too soon. For example if I do not want people to be able to book a meeting within 3 days of the current date to give me time to prepare.

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CloéCommunity Member
 How Do I...?
Problème synchronisation google agenda

Bonjour,Mes rdv sur Google agenda n’apparaissent pas sur calendly malgré l’intégration de cet agenda. Je suis en mode “occupé”, et il y a bien des heures précises. Quand je teste et que je prends un rdv sur calendly, cela apparait bien sur google agenda.Pourquoi dans l’autre sens cela ne fonctionne pas ?Merci!Cloé

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David
Community Manager
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Kay80481Community Member
 How Do I...?
Work email prepopulates

When I enter the link and open Calendly to book in a student for a call- it prepopulates with my work email rather than being blank.     I am not sure why or where to look to fix this.  

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David
Community Manager
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Ines75325Community Member
 How Do I...?
terminabgleich funktioniert nicht

Hallo, bei mir werden die belegten Termine vom google kalender nicht in calendly übernommen, obwohl die Termine als beschäftigt markiert sind und die beiden Konten miteinander verbunden wurden. Hier kommt es zu freigegebenen terminen , welche aber belegt sind. Bitte um Hilfe

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David
Community Manager
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Whole52152Community Member
 How Do I...?
Cannot Reschedule to an Available time slot?

I’ve been using Calendly for over 2 years, and since the major update, I cannot reschedule a meeting. This is a one-one-one meeting tyep, and I am on the Standard plan. The time slot I want to reschedule to is available, the trouble-shooter shows it available, but when I click to confirm, I always get an error like “time slot no longer available” or “start time already taken,” neither of which are true. I can cancel the meeting and rebook, but that’s a pain, and it should work since it works to book that exact same time slot from a new “book a meeting” option with no override needed. Please help!

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RIGBi76555Community Member
 How Do I...?
Pending Meetings

I can’t seem to find the pending meeting tab these days.  Any ideas as to where it went?  

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David
Community Manager
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Gerald12311Community Member
 How Do I...?
Adding the event, notification and email of the event.

I noticed that sometimes I just get a push notification and an email that says to add the event to my calendar. But I really need calendly to add the actual event to the calendar it’s associated with vs me having to click a button from an email to add the event to my google calendar.  How can I resolve this?

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David
Community Manager
David
Community Manager
DavidCommunity Manager
 Featured Tips + Tricks
Using Buffers for Travel Time

If you’re meeting clients, colleagues, or partners in person, you know travel time can be tricky to manage between appointments. That’s where Calendly’s buffer feature comes in. Buffers help you build in extra time before or after your events—so you’re not rushing across town or stuck juggling overlapping meetings.You can use buffers to allow for travel time between your in-person meetings to allow more time for you to get where you need to be - Automatically!Who Can Use This?Calendly’s buffers are available to anyone on any of our plans.Have questions on our plans? Feel free to check out our pricing page! Want to learn more about buffers?You can learn more by going to our help center here: How to use buffersWhile there isn't any way right now to automatically determine the length of travel buffer needed between two addresses… If you have places to commute between, you can create an event for each location, and set a before buffer that would give you enough time to travel to that speci

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Todd75416
Calendly Connector
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jarnowCommunity Member
 How Do I...?
Change organization admin

How can I contact support to change our organization admin? The chatbot ticketing system does not seem to work (no ticket found after creation). Chatbot itself is useless with this.I’m on a free plan and in need to evaluate the app for our use. Current admin is not working for the org nor is reachable by us.

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David
Community Manager
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Philippa84428Community Member
 How Do I...?
One off event on a particular date and time and can't HELP!!!

Hi there Community,I am trying to schedule a one off event at a specific time and no matter what I try it just isn’t happening. I’ve customised the date and time in the creation of the event (July 1) and look fine there but when I tested the link no availability is showing up! Also, I need the time to be a set time of 7pm but Calendly isn’t allowing that which could be very confusing for clients. But then, if they can’t see the date the book who would they choose a time!Going out of my mind. Wasted almost 2 hours on this. Can anyone help?

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David
Community Manager
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Jeff11838Community Member
 How Do I...?
Need chat to agent and cannot sync my outlook calendar. It keeps saying there is a problem syncing your outlook calendar - HELP

I have a paid subscription and cannot speak to a live agent.My live.com outlook calendar is not syncing with calendly.Customer support is ineffective, chatbot says I need a paid subscription when I’m logged in.  I’m a loop of ineffective communication and support@calendly.com is not helping me and does not have an escalation process to help a paid subscriber in chat or phone.  

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David
Community Manager
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Willi48445Community Member
 How Do I...?
Adding an additional host ...

I can not set one on one meetings anymore with my Essentials plan. What is going on? The error message says, that I should change my prize plan and add another host. I don’t understand. Thank for your quick help. Willi

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David
Community Manager
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JeffnewearthCommunity Member
 How Do I...?
How do I set an event for booking the last week of the month?

I have several events and I manipulate the availability to ensure that I can manage my time. It works well. I would like to have one event set so that they can only book that one fr the last week of the month. How can I do that for the one event type?

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Quote77242Community Member
 How Do I...?
"Your meeting request could not be finalized with this host" error when people try to book a meeting

Hello,when people try to book a meeting they see this error: Oops, something went wrong.Your meeting request could not be finalized with this host. If you feel you've reached this message in error, please reach out to support with below error code.  Even when I try to preview the booking page here in Calendly and try to schedule a test event I see the same error.Has anyone seen similar problem? Any idea?Will appreciate any help.

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DonTLACommunity Member
 How Do I...?
Cannot Log In. Home Page Not Showing Up.

I am unable to log into my account. The home page does not even come up. This has been happening since last week. I have no VPN running.  

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Samantha30014Community Member
 How Do I...?
RECURRING MEETINGS!!!!

Hello. For the love of god, PLEASE create the ability to have recurring meetings booked in Calendly. And please do not respond with a “workaround.” While that is all well and good, I do not pay a premium for Calendly to then have to add yet another third-party app in order to create a function that Calendly should AUTOMATICALLY HAVE. Virtually every other scheduling service offers this functionality. Honestly, I am just baffled as to why it isn’t a thing yet. I have seen posts from years ago asking for the same thing. I understand this takes a lot of time and manpower, but it has been YEARS! What on earth could the holdup be?!?! I truly love Calendly and want to continue on as a customer - it seamlessly works for me and my business except for this one feature - but it’s been too long asking for the same thing. Calendly, can you GIVE US AN UPDATE????? PLEASE!!!! Just at least say you’re working on it. Because if you’re not even TRYNG then I am not waiting any longer. Would love some inf

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David
Community Manager
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Devin14002Community Member
 API + Webhook Help
In the embed form, the text and bg color in the expandable details override my color settings.

This is the first time I’ve used Calendly and I was disappointed in the customization options for the embed form. I was able to choose background, text, and link colors. However I chose a darker theme and there are details in the second step that aren’t adhering to those settings. I would remove the details if I could. It’s an expanding toggle, which should have less prominence. Because the background and text css has been overridden, it has much more prominence than it should. I can’t change these settings on my end. Essentially, there are two css properties that are creating the issue, which I believe should be removed..c1y2smo4 { background-color: var(--coreColorNeutral100, #fafafa); color: var(--coreColorNeutral900, #0a2540);}If I turn these off, everything looks fine (see images). Is there a way this can be corrected on the Calendly side?Link to page: https://sensryui.com/contact/Properties turned off, shows my preferred styles

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Dina33111Community Member
 How Do I...?
Didn't receive answers from booking page

Recently, someone set up a meeting on my Calendly. I got the reminder but didn’t see the answers to the questions that are part of the booking page.  Essentially, I’m flying blind.  Where can I find the answers to those booking questions. Thx.

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quad-researchCommunity Member
 API + Webhook Help
New Feature Request - Customizable Query Code Autofills

We advertise the link to our Calendly on another website (which we have no control over). When a person clicks on this link, certain query codes are attached to the link.It would be extremely helpful if we could use this information to autofill the answers to some of our questions when the person is signing up for a time slot.

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ECHO76666Community Member
 How Do I...?
New Duration Option

The new duration option is a great start!  I do have a couple thoughts:Why is it limited to four options?  I’d love to offer ½ hour options from 1-4 hours, but that would require 7 slots… I’m worried that people will easily overlook the current placement of the option and sign up for the default setting when they really wanted more time.  Could it be a right-hand selection before or after people select their start time? Or maybe just the option to select an end time?Thanks for the work - really appreciate the added functionality!

171
David
Community Manager
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Walter ChenCommunity Member
 How Do I...?
Reschedule with Full Availability not possible for appointments booked with “Customize Once and Share”

Issue: as titled. Appointments booked with “Customize Once and Share” cannot be rescheduled by user and always shows “That start time has been filled” or other types of errors. How to replicate:Create a link for ANY event with the Customize Once and Share feature. Book an appointment using that link. On the mobile app, find that appointment and select “Manage” and “Reschedule Meeting” Choose “Full Availability” Select ANY day, ANY time slot, it won’t allow the reschedule to be completed. this problem has been present for several months and it’s extremely inconvenience and frustrating. Other users have reported the same problem and Calendly team closed the discussion without providing solutions. See below for another thread posted in April, which is now closed.Here’s a screenshot of the reschedule error   

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David
Community Manager
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ECSECommunity Member
 How Do I...?
Release only the first appointment

Would love if Calendly could only allow people to book the first available free slot (we use it to manage appointment bookings for school enrolment and we want to encourage people to come sooner rather than later).

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Donna64565Community Member
 How Do I...?
Add a specific email address to CC of all confirmations

Is it possible to add a cc on all email confirmations calendly sends for any event?

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David
Community Manager
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trailblossomCommunity Member
 How Do I...?
Your message wasn't delivered because the recipient's email provider rejected it.

I am running Office 365 as a small business and trying to use my email address. Everything worked great with gmail and not with Microsoft. I have googled and tried everything people have recommended and nothing works. I disconnected the integration with Microsoft. Cleared cache and cookies, added it back in. I have added DNS records. Does anyone have suggestions?  Diagnostic information for administrators:Generating server: BYAPR03MB3702.namprd03.prod.outlook.com[destination email address]Remote server returned '550 5.7.708 Service unavailable. Access denied, traffic not accepted from this IP. For more information please go to  AS(7230) [SA6PR03MB8009.namprd03.prod.outlook.com 2025-06-01T14:31:37.935Z 08DDA0A0B1F4655C]'Original message headers:Received: from BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5]) by BYAPR03MB3702.namprd03.prod.outlook.com ([fe80::2e09:7d67:8a46:c0a5%7]) with mapi id 15.20.8769.035; Sun, 1 Jun 2025 14:31:38 +0000MIME-Version: 1.0Content-Ty

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David
Community Manager
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Randy65405Community Member
 API + Webhook Help
Calendly + JIRA Integration (formatting date/time) - Need Help!

We just migrated to Calendly API v2 and are having issues with formatting the date/time fields.In particular, I’m using the start_time api field. There is no more “pretty” version of the start_time api field, so we need to format it in JIRA automation. I noticed, we get the date/time value in the start_time field as “2025-06-25T05:00:00.000000Z” (for example). However, in the JIRA documentation, JIRA is expecting the date/time field as “2020-08-18T02:40:37.0+0000” (for example). Because of this, the smart value format operations in JIRA automation do not recognize the date/time format therefore will not work. Has anyone found a solution to this issue?

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