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Bonjour,Depuis quelques jours j’ai un problème d’affichage dans le mail récapitulatif de prise de rendez-vous concernant l’horaire , uniquement pour les invités.les fuseaux horaires sont bloqués pour la France (Europe centrale) pour les invités et pour moi.je reçois bien les notifications, mail et la mise à jour du planning à la bonne heure .Seuls les invités rencontrent cette anomalie horaire dans leur mail récapitulatif de séance , alors qu’en passant par les liens de report ou annulation l’horaire de prise de rendez-vous, l’horaire est le bon….Jai vérifier lors de la prise de rendez-vous en tant qu’invité que le fuseau horaire soit bien pour la France.comment faire pour corriger cela pour eux ?merci d’avance Beatrice 

Hello, does anyone know why it says “conflict” on the email confirmation? And how to fix this? Image is attached with the message.  

Can someone help me figuring out why this option is not appearing in my options, even when the meeting time already started and even if it is in my workflow? Thank you!

I can’t manage to contact the support to change my payment method

This has been brought up before but the thread was closed with no resolution. WordingCalendly user = the business owner who registered on calendly to let their customers book appointments.Customer = the people booking appointments Let me reiterate the issue.Many calendly user, me included, service customers in different time zones.For example, my availability for a certain date might be 3pm and 4pmbut for my customers on the opposite of the globe, they’ll see 3am and 4am. However, based on Calendly’s current design, the time display depends on the customer’s device setting, and it cannot be customized on the Calendly user’s side. If the customer happens to use 12hr mode, there won’t be any issue because they’ll clearly see that my available times (3am and 4am) are in the middle of the night for them.HOWEVER, if the customer uses 24hr mode, they’ll see 3:00 and 4:00 and have NO WAY to know if they mean 3:00am and 4:00am or 3:00pm and 4:00pm without more indicator (where there’s currentl

Hi there,I’m unable to add a participant to meetings that are scheduled by our clients through Calendly.com. Previously, I could click Reschedule on an existing event, and while rescheduling, I was able to include additional guest email addresses.However, it seems that option or field to add guests no longer appears when rescheduling existing events.Could you please confirm if this functionality has changed, and advise how I can add additional participants to a client-booked meeting now?Thank you for your help!Best regards,

Availability on Saturdays is 10-10:30 am only.Event type Scheduling also shows Saturdays 10-10:30 am only.Clicking ‘Preview’ at foot of Event panel, however, shows available all day Saturdays. What is going on? How to fix it?

Hi, I have different Event Types set up for the different therapies I offer.  I would like to edit an event type (because the client has changed their mind on what therapy they would like for their appointment).  I’ve selected the meeting from my list of bookings, selected ‘change event type’, but it wont display my full list of event types in order to choose the therapy I want to change it to (even when clicking on ‘show more event types’.  It would be great if I could just change the event type for an existing booking without the need to cancel it and rebook it.Any suggestions greatly received.I’ve only started using Calendly in the past couple of months and so far am finding it quite inflexible as a booking system tool. It’s great taking bookings direct from clients, but back office management, such as edits to existing bookings appear impossible. The override calendar option works when i’m booking a new appointment but not when i need to reschedule an existing booking and the text/

I noticed that this topic here has good replies but two links in ​@Kelsi’s reply are broken (namely, links to Zapier and Outfunnel). How to report/fix the links? This topic gets served by Google, so fixing links could improve the user experience for many. 

When I reschedule a booked meeting with a client out of nowhere it is acting as if it is the client rescheduling it.  I’m not given the option to update the timezone to client timezone and the confirmation email for the reschedule says rescheduled by the client and not me.  Any idea why this would be happening or how to fix it?  Thank you for any help with this! 

I’d like to find out if Calendly can be made to feed appointments into ChiroTouch software, a chiropractic office management system. It seems ChiroTouch is a bit behind the times in developing their extensibility and have no way patients can make appointments online. The most they can do is provide a server password for their chiro client’s appointment database and Calendly ‘capabilities’ (APIs, make, zapier) would need to take it from there.I’m not a developer so I don’t know what database specifics are needed, but assuming it’s straightforward, can anyone estimate a range of time and cost for something like this?

Hi,I have been able to reschedule one appointment, however, I need to reschedule the same appointment again using the ‘override’ option (which I’ve previously been able to use to override my synced google calendar), and the override option is now not appearing like it did previously (I would need the override option available as I sometimes need to book clients in during times that are not shown as available).I then tried moving the appointment within my google calendar, however, it did not override in Calendly.I’d be ever so grateful for any feedback on how I can achieve this.Thanks in advance :-)

Invoice download please, July, August, September, thanks

This is so annoying. How can I set the beginning of the week to MONDAY? We just wasted so much time (again) finding a time slot in a team only to find out that it was set to SUNDAY instead of MONDAY. The first day in the week is always MONDAY for us, so please find some time to make this configurable.I see this issue popping up again and again in the help and community forums. Makes me wonder where you guys set your priorities.

I have been using Calendly to schedule deliveries and it is integrated inbetween online cart checkout process.  Recently the calendly app has been blocked from popping up for several customers and transaction completes without calendly popping up.  How do I addres this?

When we try to reschedule to a different team member we get this error. Everyone on the team is connected to the calendar, and the function was working normally yesterday. The round robin function is working properly, but selecting a specific person to reschedule to is not. Help!

Hi everyone,I am asking this question on behalf of another Calendly user, as I’ll be supporting them. When we test a meeting in her calendar, that meeting appears duplicated, and she gets a message saying ‘this meeting conflicts with another’. However, on each test we only tried booking one meeting, for an event she created. She only had one meeting event in her whole Calendly account.Steps were:she created the event: e.g. ‘30 min Intro meeting’ she sent me the link I booked and selected a time/date when she was available the invite came through, for both of us but in her calendar appears duplicated. I’m not sure if it’s because she is the organizer and then, once I book the meeting invite, she’ll also be attending? However, i have done this with other  Calendly accounts and have not encountered this issue.I’m struggling to find an answer, and noticed the chat/submit a ticket function on Calendly shows an error, whether logged in or not -  appreciate the support. Monica  

Scenario / QuestionYou may encounter an “Approval required” prompt when trying to log in to Calendly with your Microsoft 365 (Office 365) SSO. This used to work previously. Here’s what changed and how you can regain access. OverviewThis prompt is generated by Microsoft Entra ID (Azure AD), not by Calendly. Your Microsoft 365 tenant admin must grant consent for the updated Outlook permissions Calendly now requests, or you can ask Calendly Support to switch your login to username/password as a workaround. Specifically, Microsoft changed how OAuth permissions are handled, and Calendly now requests Calendars.ReadWrite.shared during Outlook calendar connection, which can re-trigger tenant admin consent requirements. Step-by-StepConfirm what you’re seeing: If you see “Admin consent required” or “Approval required” during Microsoft 365 SSO or when connecting your Outlook calendar, this is coming from your Microsoft tenant. Contact your Microsoft 365 admin: Ask a tenant admin to complete the

What are the chances that “recurring” event scheduling is any closer to development or deployment? It’s a feature that I’m needing more and more of these days with recurring client touch meetings that happen weekly, bi-weekly, and monthly.  Currently I have to go in and set these up one-at-a-time, months at a time, and the client gets overwhelmed with the initial event creation notifications --- it’s time consuming on my end, not reliable, because I’m relying on me remembering to go back weeks later and schedule another block of events one at time --- and the client is annoyed by the process. Furthermore, it would be great that in the meeting setup that the “other guest” function could also query people from our contacts list instead of me having to remember each individual email address by heart and typing that out each time for multiple individual meeting scheduling with multiple attendees. Proficiency is what I’m looking for and need right now.

My Outlook is not syncing with my Calendly. I’m trying to block off upcoming days that I am unavailable. I only have the one calendar linked to it as well. I have disconnected and reconnected my Outlook several times on different days. I’ve waited twenty minutes before refreshing the page to see if it has updated. Nothing is changing. What is going on? How do I fix this? My bookings are showing up but my busy days are not. I already have them marked as busy and not free. My account does say it is linked and I know I’m subscribed so I really dont understand. I’ve done just about every step possible that I can think of. 

How do I reffer a friend to Calendly ?

During the free trial, I had three types of meetings.Once the free trial ended, I only have one type of meeting - no problem here.BUT, I cannot now change or reschedule the types of meeting that have been discontinued. How do I change these? Help! Thanks.Alliott

I am trying to upgrade my plan for the first time from the free plan, but every time I hit purchase I receive “Server error. Please try again”.Can I get some help with this please, or I will have to look for another scheduling service.I have already cleared my cache, used another browser, internet is working great and I do not have any extensions running. Thanks!

Whats going on with Calendly? GLITCH… hurting my business.

How to I cancel out a day in the future from my Calendy to avoid future bookings since i won't be available on that day.