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Hello,I am using Calendly Standard together with a WordPress/Elementor website.The booking itself works correctly. A user can choose a time, complete the booking, and Calendly confirms the appointment successfully.For the relevant event type, I have configured:After booking → Redirect to an external sitewith this URL:https://mathematik-lernen.com/termin-bestaetigt/The redirect URL has been saved correctly in Calendly.The target page exists in WordPress and is publicly accessible.However, after a successful booking, Calendly still remains on its own confirmation page and does not redirect to the external URL.This happens both on iPad and Mac/Desktop.Could you please clarify the official recommended solution for this setup?Does external redirect work reliably with an embedded Calendly booking form? Does the redirect need to be configured separately for each event type? Are there any restrictions with WordPress/Elementor embeds? Is there a specific embed method required for redirect-after

I’ve disabled notetaker and reabled it. NO luck. It doesn’t even attend meetings when I manually add it. 

Has anyone found a reliable way to trigger an automation when someone submits a Calendly routing form but doesn’t complete the booking? I’d like to follow up with those leads without manually checking which submissions never turned into meetings.

I am having problems with my Calendly account not connecting to my apple calendar.  I cannot link to iCloud either as it is asking for an app specific password.  This has resulted in clients not being able to book any services with me.  

Hello everyone,For several days, the booking form is broken on Safari when an event offers Google Meet, Zoom or Microsoft Teams as a location option. I first noticed it on my own inline embed, then tested several other websites using Calendly: the problem is everywhere.What happensAt the "Enter details" step, the location icon (Google Meet, Zoom or Teams) is rendered at a huge size and overlaps the fields below it (the phone number field in my case). Clients can't properly select a meeting type, and in practice many of them simply can't book.EnvironmentAffected: Safari on macOS and Safari on iOS/iPadOS (same WebKit engine) Not affected: Chrome and Firefox, desktop and mobile Safari version tested: 27.0 (22625.1.29.11.27)Steps to reproduceOpen any Calendly booking page or inline embed whose event offers Google Meet, Zoom or Teams as a location Pick a date and a time On the "Enter details" step, look at the location choicesMeasurements (Safari accessibility tree)"Google Meet" radio butto

Hello Calendly Support, When a user tries to sign in through SSO, the response comes back with the Identifier (Entity ID) of another application, the Calendly enterprise application, instead of the custom enterprise application we configured in Entra ID. The SAML response therefore does not match what is expected (Audience / ACS URL / certificate) and the sign-in fails. We are setting up SAML SSO between our Calendly organization and Microsoft Entra ID (AMPLI Mutuelle tenant), and we are running into an issue at sign-in.Symptom:After completing the SAML configuration, when a user tries to sign in through SSO, the response comes back with the Identifier (Entity ID) of another application, the Calendly enterprise application, instead of the custom enterprise application we configured in Entra ID. As a result, the SAML response does not match what is expected (Audience / ACS URL / certificate) and the sign-in fails. Best regards

Hi, I IT at a University, I was approached by a school that has a Calendly instance that is not connected to Salesforce asking if they could get connected. The issue is that we already have one school’s Calendly instance attached to Salesforce. When I ask google if it is possible it says it is, but checking other spaces I get conflicting information that this is not possible.  Can you please advise on what would be the process to connect an additional Calendly instance to Salesforce? 

We have a group of about 40 calendars where a round robin event has to grab availability and who’s next to get an intro meeting with a person using our experience. As soon as the person views the monthly calendar, it takes 20-30 seconds to load availability. If they go to the next month, it again takes 20-30 seconds to load the calendar. We’re tied to Outlook calendars and I imagine that is the reason for the extreme slowness. Are there ways to configure Calendly or our integration with Outlook to speed this up? 

Right now you can only select Notetaker to join, one of the following. I’d like to add a fourth option and allow us to pick both 3 & 4. all meetings meetings with people outside your company meetings scheduled via Calendly MY SUGGESTION: meetings HOSTED by people outside your company

I have reached out to Calendly customer support for one week. My team of 7 recruiters has not had the Calendly bot attend any TEAMS meeting for since October 2. As there is no bot attending the meeting, we have no AI notetaker either. Why is their support so miserable? I expect a refund as I’m paying several hundred dollars a month for this service.

Hello! I’ve seen two previous questions on this topic, both with links to articles that are no longer there. Is there an updated link or guide for how to do this?

British Columbia has adopted permanent UTC−7 beginning November 1, 2026. This is already an issue for anyone scheduling Calendly appointments that take place after that date.During my testing, I confirmed that Calendly is continuing to treat British Columbia as part of “Pacific Time – US & Canada”, which follows U.S. Pacific daylight saving rules.For example, I scheduled a 9:00 AM meeting in British Columbia for November 6, 2026. The booking page correctly showed 9:00 AM, but the event was added to my Google Calendar as 10:00 AM.I’ve reported this to Calendly Support, and they’ve confirmed that this is not expected behavior and that it’s been escalated to their product and engineering teams for investigation.I’m posting here because this affects anyone scheduling appointments with people in British Columbia after November 1, 2026, not just my account.If you’re in British Columbia, or regularly schedule meetings with people in British Columbia, I recommend testing a booking after No

Just today, July 15th, when I scheduled one of my students, it said they needed to verify a number sent via text message. I schedule for my students when they aren’t present - they ask for a meeting and I set it up on my end. This means I can’t be verifying text messages. If I do NOT verify it, it says they won’t receive text reminders for the meeting. I need them to receive these - no one reads emails. I saw this: https://calendly.com/help/how-to-send-text-messages-with-workflowsHow can I make sure students still get text reminders if I can’t do the verification each time. Is it EACH TIME? That feels insane to me. 

I have seen so many people asking Calendly to prioritise being able to book recurring appointments. I was using Acuity through Squarespace and I do in fact like Calendly more for other reasons, but if there is a failure to create a solution so that practitioners can book reoccurring meetings, then I will have to go back to Squarespace which is unfortunate. 

Recommended Feature: Allow administrators or designated team members to reassign a staff member’s upcoming appointments to another team member when the original staff member becomes unexpectedly unavailable. This functionality should support both Round Robin teams and individually managed events within the same Group. Additionally, administrators should have the ability to override a team member’s availability when buffer times, booking date ranges, or other scheduling settings prevent an appointment from being reassigned.Use Case: When a staff member calls out or becomes unavailable at the last minute, we need the ability to quickly reassign their scheduled appointments to another available member of our team without having to cancel and manually recreate each appointment. In these situations, we also need the ability to override the receiving team member’s availability when existing buffer times or booking date ranges prevent Calendly from accurately reflecting their ability to accom

Hi,I reported the issue of not being able to reconnect Calendly to Salesforce on the 25th. On the 26th I got a response saying a temp fix had been deployed.This fix did not work for us, so we were asked to wait for a final fix that cam later the same day. This fix did not work either, and we are still not able to reconnect the integration. I reported this as a response in the same day. Since then, I’ve been in a loop where I get responses from your support, but they just say they are waiting for a response from the Engeneering department.I would appreciate a confirmation that this is still being looked at, as we’re closing up on one week of downtime, and this is impacting our business.

One of my Google Calendars isn’t syncing with just one of my Meeting Types. I have troubleshooting everything I know how to do and that includes everything that the new AI assistant has told me to do. I have asked for a live person to help and nobody has responded. Nothing is working and my clients are double booking on my calendar. Help!

Hi Calendly Support,I'm writing about an ongoing issue with my account. Several of my real, returning clients are being blocked when they try to book an appointment. They used my scheduling page without any problem before, and now it fails. What clients see:    •    The page keeps loading and no available times appear.    •    After a few minutes it asks them to refresh the session, and the same thing happens again.    •    Finally they get this message: "This booking cannot be completed. For security reasons, we are not able to finalize this booking from your current session."Error code shared by one of my clients:tid-rb-236ac2a3-a91f-40fe-b157-0d2a33476e63It is happening to several clients, some of them coworkers who may be booking from the same network. They are genuine clients, not spam. This is affecting my business directly, since clients cannot book their appointments. Thank you for your help.Best regards,Sofía Zabala

Hello. I cant change my organizator profile picture… I tried everything. I have my account and have classic profile picture, but event organizator is just empty... Please help... 

We have quite a few clients that do not have email addresses due to age or they just do not want to supply us with an email address.  In that instant how would we add them to the contact lists?

Hi! I work at a higher ed institution in the advising department. I have a team of 6 advisors that use calendly. There are 5 different events that students can schedule (priority registration, continuing student registration, new student registration, general, and academic probation). The routing page asks the type of appointment, their major, if they are currently enrolled, and if they are a special population. My routing answers are correct and list the correct meeting type I want the students routed to. However, this is not happening correctly due to how the events are listed on the logic page. My question is, is there a way around this so that students are routed based on their answers? For example - when a student selects general meeting, their major, they are currently enrolled, and a special population, it routes them to a Priority Registration Appt instead of a General Meeting appt since the Priority Registration Appt is listed first in the logic.  Any help/guidance would be ap

I have emailed numerous times to cancel our plan dating back to october 2025 and have not had a reply from customer service!! How do i talk to an actual person to get a refund and this resolved?