Good day,
I have created a new SAML certificate in Entra and I am trying to figure out the best method to update it in the Calendly Admin center or if a brand-new connection to have to be established? I could not find an article on this so I was wondering if anyone would know the answer to this or if anyone knows how to get ahold of technical support, the chat option is not available for some reason. Thanks!
Hi there,
Great question—when updating a SAML certificate (such as from Entra ID/Azure AD), you don’t need to create a brand-new connection in Calendly. Instead, you can update the existing SAML configuration in your Calendly Admin Center with the new certificate details.
Here’s how to proceed:Log in to the Calendly Admin Center: admin.calendly.com
Navigate to Authentication > SAML Single Sign-On
Edit the existing SAML setup.
Replace the current certificate with your new SAML certificate.
Save your changes and test the connection.
This preserves your existing SSO setup and avoids needing to reconfigure user mappings or metadata.
Need help accessing support?If live chat isn’t appearing, you can reach Calendly Support directly via email at support@calendly.com or via the Live Chat bubble, displayed when logged into your Calenldy account.
Let us know if you run into any issues—we’re here to help!
Best,
– Javay
Developer Support, Calendly
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