Using Global Meeting Limits in Calendly

Overview

You can now set meeting limits at both the account level and the event type level to control how many meetings can be booked per day, week, or month. The account-level limit applies across all event types, while the event-type limit applies only to that specific event. When any limit is reached, your availability is automatically updated to prevent additional bookings.

Step-by-Step Guide

1. Open your Advanced availability settings. Go to Settings → Scheduling → Advanced availability.
2. Add account-level meeting limits: Under Meeting limits, select + Add a meeting limit, then set a daily, weekly, or monthly limit to cap bookings across all event types. These serve as your top-level booking guardrails. Your settings save automatically.
3. Open an Event Type: Go to your Scheduling page and select the event type you want to edit.
4. Add event-type meeting limits: Select More options, open Limits and buffers, then under Meeting limits select + Set limit and set a daily, weekly, or monthly limit for that specific event. These are meeting-specific controls.
5. Save your changes: Select Save changes.
6. Understand how limits work together: If either the account-level limit or the event-type limit is reached, Calendly will hide your availability to protect your time.

Key Notes & Limitations

• Account-level limits cap bookings across all event types; event-type limits cap only that event.
• When any limit is hit, your availability is automatically adjusted to prevent additional bookings.
• In round robin events, reaching your account-level limit will remove you from all host pools for that period.
• Admins cannot set or change meeting limits for other users in their organization. Each user manages their own limits.
• This feature is rolling out. If you don’t see it yet, it may not be enabled on your account at this time.
• If you’re part of a round robin, set account-level limits so you aren’t over-scheduled. When your limit is reached for the period, you’ll be automatically removed from host pools for that timeframe.

Frequently Asked Questions

Q: How do account-level and event-type limits interact?
A: If either limit is reached, availability is hidden accordingly. For example, if your account-level limit is 3 meetings per day and your “Intro Call” event-type limit is 2 per day, hitting 3 total meetings will block availability for all event types that day—even if the “Intro Call” event still has capacity.

Q: Where do I set account-level limits?
A: Go to Availability, open Advanced Settings, and set your daily, weekly, or monthly limits.

Q: Where do I set event-type limits?
A: Open the Event Type editor and configure the daily, weekly, or monthly limit for that specific event.

Q: Can team admins set limits for their team?
A: No. Admins cannot adjust other users’ limits. Each user should set their own meeting limits.

Q: How do meeting limits affect round robin scheduling?
A: When your account-level limit is reached for the day, week, or month, you are automatically removed from all host pools for that timeframe to prevent overbooking.