404 errors

Hi Christopher43204,

Apologies for the delayed reply. These 404 errors are usually very temporary. If you are still experiencing this problem then you might want to reach out to our customer support team as they can diagnose your issue live via chat → Contact Customer Support

This is issue we are having.

Hi Christopher,

Tessa here, from the Calendly Developer Support team. Thank you for reaching out - we're happy to help!

It looks like you are embedding a Calendly widget on your website. Typically when a 404 error occurs it is due to an invalid URL in the embed code (or if you are using a direct Calendly link and custom button, the reference in that link).

Please double check that the URL is valid. A simple way to do this is by copying and pasting the URL from your embed code into a new tab. For example:

<!-- Calendly link widget begin -->
<link href="https://assets.calendly.com/assets/external/widget.css" rel="stylesheet">
<script src="https://assets.calendly.com/assets/external/widget.js" type="text/javascript" async></script>
<a href="" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/jim-bob/sales-call'});return false;">Schedule time with me</a>
<!-- Calendly link widget end →

You would copy ‘https://calendly.com/nicole-smith1990/sales-call’ in a new tab. If this URL works, then I would suggest you check the syntax of your embed code. Sometimes there is an extra white space or a missing bracket that could cause an error. When in doubt, re-copy the embed code directly from Calendly following these steps: https://help.calendly.com/hc/en-us/articles/4409838727703-How-to-embed-and-customize-Calendly-on-your-website

If you receive the error when checking in a new tab, this could mean a couple of things:

1. The user has deleted the event type
2. The URL for the event type has changed - this can be edited in the Event type settings

If you followed all the steps above and still receive the error, then I invite you to submit a ticket to Calendly Support for further assistance. To expedite the process, please provide the following:

1. What type of device are you on? Desktop (Apple or Windows) or mobile (iOS or Android)?

2. What browser are you using when you received the issue? (Chrome, IE, Safari)

3. What is the URL for the website where you’ve embedded Calendly

4. Are you using the help of a developer?

5. Will you please send a screenshot of your code in the backend of your website (your code editor). Please send a full-page screenshot to show context of where the code is being added on your page or in your website editor.

6. What platform are you using to create your website? (Squarespace, Wordpress, etc.)

7. Are you using any templates? If so, which one? This will help us to investigate if your template supports our embed code, which requires Javascript

I hope this helps! 

Thank you,

@Christopher43204 - it looks like your website’s button has a typo in the URL. When I visited your site, the link was pointing to https://calendly.com/jkis-lev/johnkissyourbookteam instead of https://calendly.com/jkis-lev/yourbookteam