I had an email reminding me my subscription was going to nenew. I cancelled the subscription. A few dayts later I had another email saying they had taken money from my account. I contacted support and they talked me through it. The process to cancel was longer than expected. However `I am pleased to have been promised a refund.
Question
Account issue
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Hi Bill,
We’re happy to hear that our Support crew was able to help with your billing situation! Let us know if we can help with anything else.
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