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Recharge19610
Community Member
July 1, 2025
Question

adding team members from the same group to a single stride account for company

  • July 1, 2025
  • 1 reply
  • 56 views

I am the owner of a practice and I have multiple team members each member has their own calendar request line so that people can choose them based on their schedule openings but each charge needs to come back through the company and I am connected through stripe and PayPal and when I go to connect their links to stripe or PayPal it is not coming up for me to add. I do not understand why not. It is the last thing I need to do in order to make this live and get it out there and it is VERY FRUSTRATING not having this option open up for two of my team members! I NEED HELP FROM A HUMAN BEING! 

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1 reply

David
Community Manager
David
Community Manager
July 1, 2025

Hi ​@Recharge19610 - Sorry to hear this is going on. It sounds like you’re having trouble connecting your Stripe for your team members?

In this case, the best way to do this would be through a Team Page in your account. You can read here on how to set this up: How to set up a team page

Once the team page is created, you can add your team members and create events on their behalf. From there, you can connect your Stripe account to each one from there. This is because any event under a Team Page is collected through the organization Owner's connected Stripe/PayPal account. Not the individuals. 

Let me know if you have any questions!

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