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Community Member
November 21, 2023
Question

Additional Accepted Currencies via Paypal and Stripe

  • November 21, 2023
  • 45 replies
  • 2071 views

I would like to inquire about the possibility of integrating other currency options into Calendly. From my perspective, the current limitation is quite restrictive. While I appreciate and enjoy using Calendly, the inability to transact in my own currency poses a challenge in tracking payments and confirming appointments.

This limitation requires additional manual effort, whereas other platforms seamlessly handle currency transactions in my currency. I am curious why Calendly does not offer this feature?

From the client's perspective, it adds another layer by redirecting them to an external site for payments and adds confusion.

It would greatly enhance the user experience if currency integration (other than $, € and £!) could be included within Calendly. I offer this as a suggestion for consideration by the Calendly team.

Unfortunately, I find myself exploring alternative programs due to this particular limitation, although I very much would prefer to stay with Calendly.

This topic has been closed for replies.

45 replies

jillian
Community Member
November 22, 2023

Hi @Soulwhisperer,

Thanks for the post and I completely agree! I’ll definitely add this to my product feedback list for this month.

Out of curiosity, is the currency type you’re looking for listed on Stripe or Paypal’s accepted currency list? The list for their native product is much longer than what we use in the integrations, but it’d be super helpful to know what we’re missing and if Stripe or Paypal already handle it.

The list:

PayPal - https://developer.paypal.com/docs/reports/reference/paypal-supported-currencies/

Stripe - https://stripe.com/docs/currencies

Thanks!

Community Member
November 23, 2023

Dear Jillian,

thank you for the time you took to reply.

The currency I use is CHF, Swiss Francs.

CHF is definitely on the currency list on Stripe and PayPal, I use it on an external link for Calendly and other payments. But I also just double-checked on the link you shared, and it’s on there as well.

That’s why I was getting so frustrated.

You would make me very happy if you add CHF :).

Thanks in advance

jillian
Community Member
November 24, 2023

Got it. I’ll be packing up the product feedback for November early next week and will definitely make sure it’s on the list. No promises on what/when will come of the feedback, but I will definitely let you know what I find out.

New Community Member
January 24, 2024

dear Jillian, I would also appreciate a lot if it would be possible to accept payments in CHF on Calendly. It’s just very strange to ask for payments in a foreign currency, as I am based in Switzerland… Do you know when CHF will be added to the list? Thank you.

Kelsi
CalPal Emeritus
January 24, 2024

dear Jillian, I would also appreciate a lot if it would be possible to accept payments in CHF on Calendly. It’s just very strange to ask for payments in a foreign currency, as I am based in Switzerland… Do you know when CHF will be added to the list? Thank you.

Hey there! We have included this feedback in our monthly reports for the product team to keep top of mind when looking at user product requests that might be implemented in the future. However, we cannot offer any timeline on this right now nor can we make promises of what might happen down the line - while I truly wish that we could! Rest assured, we hear you! I hope that you have a wonderful day. 

Kelsi - Calendly Community
New Community Member
January 29, 2024

Hello,

Is there any news regarding a future addition of the CHF currency to payment methods? This is an option that I have also been looking forward to since I started using calendly. Thanks !

Kelsi
CalPal Emeritus
January 29, 2024

Hello,

Is there any news regarding a future addition of the CHF currency to payment methods? This is an option that I have also been looking forward to since I started using calendly. Thanks !

Hey there! As we’ve told other users above - we cannot make any promises (though I so wish that we could!) in regards to if or when this might be an update you see in the future. We have included the feedback in our thorough monthly reports for the product team to consider and we are making sure your voices are heard! =) Thanks so much for adding your “thumbs up” to the request! 

Kelsi - Calendly Community
New Community Member
March 17, 2024

Hi, all in the Calendly Team!

I would also love to see more currency support. I have been a long-time user of the platform, and I recently started looking into adding payments to some of my events.

I understand you can't promise a timeline for this update. Still, if possible, I would love it if you could look into adding NOK, Norwegian krone, as an additional currency once you update it. NOK is on both Stripe and PayPal's accepted currency lists. 😁

Kelsi
CalPal Emeritus
March 17, 2024

Hi, all in the Calendly Team!

I would also love to see more currency support. I have been a long-time user of the platform, and I recently started looking into adding payments to some of my events.

I understand you can't promise a timeline for this update. Still, if possible, I would love it if you could look into adding NOK, Norwegian krone, as an additional currency once you update it. NOK is on both Stripe and PayPal's accepted currency lists. 😁

Hey there John! Thanks so much for your feedback - we will definitely include it in this month’s report for the product team. Trust me when I say that they are aware of these requests and we haven’t left them alone about it all! I appreciate your understanding our lack of an ability to give a timeline - but still rest assured your voice is being heard! 

Kelsi - Calendly Community
New Community Member
March 25, 2024

Hello, 

I’d like to collect payments in SEK (Swedish krona). I added SEK to Stripe but I cannot set payments in SEK in Calendly when creating new event. I can only set payments in EUR, USD, CAD, AUD and GBP. Could you, please, help me? 

Best regards,

Katya