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Question

Advanced customisation of email notifications

  • May 15, 2024
  • 3 replies
  • 176 views

I’m currently looking at the email notifications we send to our customers when they book an appointment with us via Calendly.  We want to take these to the next level by adding things like call-to-action buttons and bespoke headers and footers with our branding however I can’t seem to find out if this is even possible, let alone how to do it.  has anyone achieved this before and if so do you have any advice on where to get started?

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3 replies

Kelsi
  • CalPal Emeritus
  • May 15, 2024

Hey there @Catherine84165 - great question!

At this time there is no way to use advanced formatting like this within Calendly booking notifications. Our email reminders/notifications do not support adding images, headers and the likes. I’m sorry to have to tell you so!

Please let me know if you have any other questions - and I hope the clarity helps a bit!


  • New Community Member
  • June 13, 2024

Hey there @Catherine84165 - great question!

At this time there is no way to use advanced formatting like this within Calendly booking notifications. Our email reminders/notifications do not support adding images, headers and the likes. I’m sorry to have to tell you so!

Please let me know if you have any other questions - and I hope the clarity helps a bit!

 

😓


Kelsi
  • CalPal Emeritus
  • June 13, 2024

Hey there @Catherine84165 - great question!

At this time there is no way to use advanced formatting like this within Calendly booking notifications. Our email reminders/notifications do not support adding images, headers and the likes. I’m sorry to have to tell you so!

Please let me know if you have any other questions - and I hope the clarity helps a bit!

 

😓

I’m sorry to disappoint. I do hope you have a good day, otherwise. If you need anything else, let us know!