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Question

Amount deducted from Credit card twice for premium account but account still not active

  • November 4, 2024
  • 1 reply
  • 12 views

Hi, i was trying to buy premium account for Calendly from the Credit card. The amount got deducted twice but my account is still not active. Is there a way to raise a consumer complaint?

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1 reply

David
Community Manager
  • Community Manager
  • November 4, 2024

Hey @himanshu78484 !

Sorry to hear this is going on! In this case, I recommend you reach out to our Billing Team by emailing billing@calendly.com - They’ll be able to dig into more of what happened with your payment on their end, and help get you started with a subscription! 

Hope this helps! 👍