Amount deducted from Credit card twice for premium account but account still not active

Question

Hi, i was trying to buy premium account for Calendly from the Credit card. The amount got deducted twice but my account is still not active. Is there a way to raise a consumer complaint?

David · Answer

Hey @himanshu78484!Sorry to hear this is going on! In this case, I recommend you reach out to our Billing Team by emailing billing@calendly.com- They’ll be able to dig into more of what happened with your payment on their end, and help get you started with a subscription!Hope this helps!👍

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