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Iphone app not working - can’t book anyone from this. iOS 18.1 but was recently the same with previous version. I’ve deleted and re-installed the app etc. 

Choose Book Meeting from the + icon at bottom of screen - choose event type - screen then freezes in calendar view

or

Choose Contact - book meeting - choose event type - screen then freezes in calendar view

Only option is to quit the app

Is this a known issue?

 

Hi @Jez57833,

 

I can confirm this is a current bug that we are actively trying to resolve. I have shared this post​ to be reviewed for unexpected activity. I have your ticket linked in our tracking system and we will update you as soon as we have more information. I’m sorry for any hiccups this is causing you. Thank you for your patience and understanding while we work to investigate further!


Thank you for the reply and hope you get it sorted very soon as it’s causing issues with booking clients as you’re aware. 
 

is there a place to see all current known bugs/issues??


Hi Jez!

I’ve been having exactly the same problem. Have you somehow managed to get this fixed?


I have the exact same issue!  


Hi Jez!

I’ve been having exactly the same problem. Have you somehow managed to get this fixed?

 

Hi no, there doesn’t seem to be a resolution yet to this. As per @Sean Marlin response above it seems to be a known issue but that’s the only update I can see.

My slight concern is recently it looks like Calendly has removed Apple calendar support for new customers (but say they’re leaving it in for existing customers). So I wonder if there is something in the (changed) architecture that is now spannering the iOS app with apple cal. Hope not - but - no fix yet so it doesn’t seem to be a priority.

I reckon as a company they’re not fussed about single or small users on apple calendar, just in the bigger corporate customers running MS and Google infrastructure. I may be wrong. However with this in mind I’m not holding my breath for an apple calendar fix on an iOS app when the company seems to be moving away from apple calendar support.

(I think you can still use the ios app linking with google/outlook calendar so maybe they are still cool to develop the ios app….who knows)

Fingers crossed for a fix


FIXED!!!

ok so despite my concerns the iOS app seems to be fully fixed today and is working perfectly. 
 

So - thank you to the dev team at Calendly for fixing the iOS app !!!


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