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Question

Billing and Cancelation

  • February 27, 2025
  • 3 replies
  • 145 views

I need help.  I have been charged $96/yr for the past 3 years for a subscription, yet when I log into my account, it shows I canceled my trial plan (effective Nov 15, 2021) and am on a free plan.  So it looks like Calendly is falsely charging my account.  Who can clear this up for me?  It seems like there is no one to talk to and help resolve this.  Thank you

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3 replies

David
Community Manager
  • Community Manager
  • February 27, 2025

Hi ​@Mark27850 - Sorry to hear this is going on. 

The best place to raise this is by emailing billing@calendly.com, they have the most insight into your account/subscriptions and can help you track down where those charges are coming from. Let me know if you have any questions


  • Author
  • Community Member
  • February 27, 2025

Thank you David!!


  • New Community Member
  • March 11, 2025

Contact the attorney general of the State of Georgia. They are interested in helping resolve these kinds of issues.