Hey there @Nora20616 -- thanks so much for your post.
I am sorry to hear this! With Calendly, there is no such thing as an “inactive” account, officially. You must cancel your paid subscription and delete your account in order for it to be deactivated. I can see where some confusion might lie, here, of course -- and want to help you make this right!
We cannot help with billing matters here in Calendly Community. Please reach out directly to billing@calendly.com and they will be able to look into this with you and figure out what comes next!
I suggest having the email addresses used to log into each of these accounts + the credit or debit card information, amounts charged and (if possible) invoices and/or bank statements for each charge available when you email our billing team. This will help expedite whatever they can help with.
Good luck!
