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Question

Booking page options *required* location question.

  • March 5, 2024
  • 7 replies
  • 249 views

How do I remove the *required* location question from Booking page options?

This topic has been closed for replies.

7 replies

Kelsi
  • CalPal Emeritus
  • March 5, 2024

Hey there @A73485 - great question! Firstly, check out our New User Guide - it’ll def prove helpful as you get used to the platform!

At this time, location will always be required both in your event type settings and as a display on the public booking page. There is no way to remove the location field at this time.

I’m sorry for the inconvenience! 

I hope this helps!


  • Author
  • Community Member
  • March 5, 2024

That’s unfortunate as my radio button question options are Face to Face at your home address / Remote over the internet / by phone. I would be great if I had the option to switch of this unnecessary input box.


Kelsi
  • CalPal Emeritus
  • March 5, 2024

That’s unfortunate as my radio button question options are Face to Face at your home address / Remote over the internet / by phone. I would be great if I had the option to switch of this unnecessary input box.

Is the issue that you are having that you have multiple options and only want to offer one? If so - you can do that! Head into your event type settings > click “event type summary” > under “location” click the ‘x’ next to the location options you’d like to remove! Then, click “save and close” at the bottom of the editor. Boom, only one location option! 

Click the “x” next to the location(s) you would like to remove

If this is not the issue at hand - I apologize! 


  • Author
  • Community Member
  • March 12, 2024

Can I put the removal or the option to remove this as a software update option going forward?


Kelsi
  • CalPal Emeritus
  • March 12, 2024

Can I put the removal or the option to remove this as a software update option going forward?

I will certainly make sure that your feedback is included in our monthly report for our product team! =) 


  • Author
  • Community Member
  • April 4, 2024

Any joy?


Kelsi
  • CalPal Emeritus
  • April 4, 2024

Any joy?

Hey there - thanks for following up! I wish I could give you any information regarding if or when this might be an update implemented - but I can’t! In the meantime we appreciate your understanding. You can always track updates via our product update page