Support is not generating tickets on https://help.calendly.com/hc/en-us/requests or sending out emails.
I am thinking of upgrading and cannot get answers to my questions.
Bug in Customer Support ticketing
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Hi
If you haven’t already, heres a few other things you can try that have helped other users:
- Clear your browsers cache and cookies
- Try using a different browser (Chrome, Firefox, Safari, or Edge)
- Try a different device (If you have one)
If it continues to give you trouble, let me know! I tested it on my end and it worked, but I want to make sure its not something more widespread.
In a pinch, you can also email our support team directly at support@calendly.com
the problem is the ADA chat says it is creating a ticket and I am not getting emails and the ticket is NOT showing up in the list. I can see the list fine.
Hi
It looks like we’ve been receiving your emails, so just looking to see whats happening with Ada here, it might be something residual from the AWS issues we were seeing earlier this week.
In the meantime, I looked over your question in the email I saw: “Can I use Calendly to book on two separate Google Calendars with two separate meeting links?”
At this time, there is not a way to set specific events to only add to certain calendars. For something like this, you would need two different accounts that are connected to their own calendar.
I’ll let you know once I have any updates!
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