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Community Member
November 6, 2024
Question

Calendar blocked my ability to schedule clients

Your system is saying my google calendar has an event that is taking out several days on my calendar and I can't schedule. Obviously a crisis in a business. I dont have anything on my calendar. Yesterday it worked fine. What is causing this. I have spent hours trying to sort it. 

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1 reply

David
Community Manager
Community Manager
November 6, 2024

Hi @Nell45487!

Sorry to hear you’re running into this - Theres a couple of things we can look into right off the bat:

  1. Can you verify what calendars you have connected to your account and how they’re checking for conflicts? You can find this information by going to your connections page here: Connected Calendars Page
  2. After you verify that, then you’ll want to check those calendars for any events marked as ‘Busy’. Check for any All-Day events as well as these can sometimes be easy to miss!

Can you start there and let us know what you find? We can dive deeper if needed!