Calendar invite displayed as code for invitee on their phone app

Forum|Forum|1 year ago
February 6, 2025
6 replies
53 views

When an invitee opens their calendar on their phone app the calendar event displays as code and takes up the entire screen. Why is this happening? Thanks

This topic has been closed for replies.

David

Community Manager

Hi @vsoll - Sorry to hear this is going on!

Could you send me a screenshot of what might be going on here? I’d like to take a closer look into this.

let me know!

V

vsollAuthor

Community Member

Hi David - the phone app in question is called MassageBook. I’ve attached the screen shot. Thanks.

David

Community Manager

Hi @vsoll - I can’t say I’ve seen this before. Is this with a Calendly scheduled event? Does it show up like this on your Calendar? Or only when its done through this app?

V

vsollAuthor

Community Member

Yes, I’ve scheduled the event in Calendly and invited this individual. When he opens his MassageBook app on his phone and selects the Calendar feature, the event is displayed as code (as shown in the image). It only happens on his phone - on his PC it is fine.

David

Community Manager

Understood, thanks for the information here. Unfortunately I don’t have a lot of insight into MassageBook and how their events are displayed. I’d recommend having them reach out to MassageBook directly as it could be a potential bug or a display issue.

Apologies there isn’t more I can do from my end, but MassageBook could look into it directly!

V

vsollAuthor

Community Member

Yes, I agree this is the next step at this point. Thanks so much for your help!

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