When an invitee opens their calendar on their phone app the calendar event displays as code and takes up the entire screen. Why is this happening? Thanks
Hi
Could you send me a screenshot of what might be going on here? I’d like to take a closer look into this.
let me know!
Hi David - the phone app in question is called MassageBook. I’ve attached the screen shot. Thanks.
Hi
Yes, I’ve scheduled the event in Calendly and invited this individual. When he opens his MassageBook app on his phone and selects the Calendar feature, the event is displayed as code (as shown in the image). It only happens on his phone - on his PC it is fine.
Understood, thanks for the information here. Unfortunately I don’t have a lot of insight into MassageBook and how their events are displayed. I’d recommend having them reach out to MassageBook directly as it could be a potential bug or a display issue.
Apologies there isn’t more I can do from my end, but MassageBook could look into it directly!
Yes, I agree this is the next step at this point. Thanks so much for your help!
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