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I look after a group of people, that use Calendly for scheduling. It seems recently a bunch are showing as ‘hasn’t connected a calendar’, however their calendars are in fact connected and have been for some years. When I log in to check the user group there are several that show this - has something changed recently on the Calendly side to trigger this? Noting this is not the normal error response, when a calendar has disconnected. How do I fix this, and stop it happening again?

Hi ​@JenGriff - Thanks for reaching out on this. 

For something like this, I’d recommend reaching out to our support team on this so they can dig into your specific account a bit further!

You can either email us at support@calendly.com or chat with us directly from your account for quicker assistance. Our support team will help dig into the issue from there!

 

Let me know if you have any questions.

 


Great, thank you. Will do that


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