Calendly AND Microsoft Teams

Hey there @Elizabeth87600 - thanks for posting!

Are your Calendly bookings showing up on your connected “add to” calendar that you chose on your Calendar Connection page? If so, this is likely an issue on the MS Teams end - but I will attempt to help you from here, first! 

Firstly, check out these simple steps (these are things I’ve noticed go “wrong” for other users with this issue): 

• Make sure that the Teams account you’re checking the meetings for is the same account you integrated with Calendly, i.e., make sure you’re logged into the account that you integrated with Calendly.
• Check out this information to make sure the integration is compatible with Calendly:

  • It's possible that you may not be using a Microsoft subscription that supports Microsoft Teams.

  • Calendly's Microsoft Teams integration requires a Microsoft 365 Business account or an Office 365 Education account.

  • These pages from Microsoft have more information:

    • Exchange Online (Plan 1)
    • Exchange Online (Plan 2)
    • Compare Exchange Online plans - includes plans that do not support Microsoft Teams
    • Compare All Microsoft 365 Business Products
• If all of that checks out, disconnect and reconnect your Microsoft Teams integration — either from your Integrations page (if you connected the integration directly), or from your Calendar Connections page (if you connected the integration via your Office 365 calendar connection). Schedule a test event to see if the booking appears in your Microsoft Teams account/application.

If all of that fails - please reach out to MS Teams support here, or post in their community here, to see if they can provide more answers! 

I hope this helps! Let us know if you need anything else and we’ll be here. =) 

P.s. check out our New User Guide. It’s full of tips + tricks to get you started with Calendly!