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Question

Calendly Feeding Incorrect Fees to Stripe During Booking

  • March 12, 2026
  • 2 replies
  • 5 views

Fee was $165.09 to cover the processing, and is clearly stated in text box and inputted into price box. Client should not be able to manually change the price but somehow they did. Contacted Stripe and they said Calendly sent the wrong price code to them: To explain the information at that link a little more. In your case with your connection to Calendly, the booking is made on the calendly app or website and with that booking they send us a "Request POST body" - which contains information of how much to charge.​This "Request POST body" is on the left hand side of the link. This tells the Stripe system to create the charge information you see on the right hand side under "Response body".​And again this link is the first interaction we get from Calendly - as seen by the "Application - Calendly" that we see in the top right

 

I need this resolved.

2 replies

David
Community Manager
  • Community Manager
  • March 12, 2026

Hi ​@Jessica42062 - Thanks for reaching out, sorry to hear this is going on! 

I’d actually recommend reaching out to our support team on this, they’ll have much better insight into whats going on both sides. For quicker assistance, I’d reach out via chat to get in touch with them directly. They’ll be able to assist from there.

Let me know if you have any questions.


  • Author
  • Community Member
  • March 12, 2026

Hi, the chat and msg functions do not appear for me so I sent an email, thank you.