Hi @Lewis66210!

We rather quietly launched the “Book Over” feature a few months ago and I think it’s exactly what you’re looking for. Take a look and let us know what you think.

https://help.calendly.com/hc/en-us/articles/20468357687191-Book-over-meetings

I have watched the “Book Over” feature and that is not what I am looking for.

From the video it looks like I can set up settings, search for “networking happy hour,” confirm settings for the networking happy hour events found on my calendar, and then allow for anyone with the scheduling link to schedule over those events. That’s not what I want.

I want to personally decide that this one time, for this one person, I am willing to schedule an appointment that conflicts with my networking happy hour, or does not give me the typical 20 minute buffer time, or is set for after regular hours, because I am personally choosing to make this specific arrangement for this specific meeting. I want to be able to acknowledge I am outside of the my regular scheduling settings, but I want this type on my Calendly calendar so this appointment can still receive all of the confirmations, follow ups, Zapier integration, reporting etc. that other appointments can receive.   

Hi @Lewis66210!

Hmm. I’ll have to pass that feedback along to folks who crafted that help article as your understanding of Book Over is not what we intended at all. Good to know!

So Book Over does work the way you are looking for. So for example, I have an event type called “LinkedIn Networking”. I’ve got it really locked down - just a few hours a day, Tuesday through Thursday, max of once per day, only able to book 14 days out - which means it’s sometimes hard for an invitee to find an open slot. If I use the Book Over functionality, I can intentionally schedule someone from my contacts in any time slot I want on my calendar - available or not. Since they’re booked through an event, the normal workflows, confirmations, Zaps, reporting, etc. all continue to trigger.

The Book Over video I watched did not make it clear that I would be the only one able to schedule over the designated event. This option can work for those regular optional networking type events. But it still requires me to go in an set up the permission to disregard the specific events and doesn’t allow for the one off changes or scheduling meetings that would be outside of my regular hours or buffer requirements. 

I would love to have this feature, exactly as Lewis66210 has described. It would be so handy. Just being able to override the buffer time would be really nice.  I don’t always need the buffer time. 

Hi, same for me. I want my clients to be able to only book in timeslots I have set in the scheduling settings. But sometimes when I’m on the phone with a client that doesn’t fit in these slots, I want to be able to manually schedule an appointment and plan out of the schedule-plan. Maybe with an extra warning like Lewis said. Now I have to add this extra slot in the scheduling settings and then schedule this exceptional meeting manually again. By being able to manually override the planned schedule (only by me), this would same me a lot of work.

Hi all,

So after digging into this more, I’m going to admit I made a mistake here in not quite understanding what you all were looking to do and providing a link to an article that wasn’t quite the right thing. It also turns out we didn’t have an article on the right thing, so we’re working on fixing that too.

As for the right thing, here’s how to get to it:

1. From your Calendly homepage, click on Contacts.
2. Find the contact you’d like to book with. If they don’t exist yet, you can enter them as a new contact.
3. Click on “Book Meeting” and select the event type you’d like to book manually on.
4. On the page that comes up, you’ll see what looks like the normal booking page but in the upper right hand corner you’ll see “Override available times”. Click this button.
5. Select the time you want to book. As you can see, you can book over any existing meeting, over blocked off time, outside of your normal schedule, etc. The only thing you can’t do is book in the past.
6. Click “Book Meeting”

I hope this helps and sorry for all the confusion. Just humans making human mistakes over here.