Calendly Stripe Integration: Test Card Declined Despite Being in Test Mode

Question

Hi everyone,I'm experiencing an issue with the Stripe-Calendly integration for a video consultation booking system with payment.Situation:My Stripe account is definitely in TEST mode (purple banner visible on dashboard)	I have set up the integration between Calendly and Stripe	I'm trying to test a booking using the Stripe test card (4242 4242 4242 4242)Issue: When validating the payment on Calendly, I get the following error: "Your card was declined. Your request was made in live mode, but used a known test card."This error is contradictory since I'm certain I'm in test mode on Stripe. I've already tried disconnecting/reconnecting the integration but the problem persists.Has anyone encountered this issue before or have any suggestions on how to fix it?Thanks in advance for your help!

David · Answer

Hi ​@jeanjean- Thanks for reaching out!There isn't a test payment mode on Calendly unfortunately. So the test payment will need to be made with a dollar payment for testing. Based on the error, it looks like you are in live mode, but using a test card from Stripe. So using an actual card to test the functionality would be needed. I suggest setting the payment for the booking to $1 to test it, then changing it back when sending it to clients.Let me know if you have any questions!

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