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Arthur75483
Arthur75483
Community Member
Nov 10, 2023 7:29 AM UTC
Solved

Calendly Workflows - Email analytics

Hi community 👋

 

I'm using Calendly for scheduling and wondering if it's possible to track email statistics sent through workflows.

  1. Can we track email sent?
  2. Can we track open rates or clicks?
  3. How to access these stats in Calendly?
  4. Any tips or best practices for this?

Appreciate any insights or guidance!

Thanks,

 

Arthur 

This topic has been closed for replies.
Kelsi
KelsiAnswer
CalPal Emeritus
Nov 10, 2023 4:14 PM UTC

Hey @Arthur75483 - great question!

At this time there is no way to track emails sent via Workflows (or Workflows in general) using Calendly analytics. It’s a great idea, though! 

You might find a good solution in an integration with a CRM of some sort, though! You can read more about those options here. I hope this helps!

Kelsi - Calendly Community
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3 replies

Kelsi
KelsiAnswer
CalPal Emeritus
Nov 10, 2023 4:14 PM UTC

Hey @Arthur75483 - great question!

At this time there is no way to track emails sent via Workflows (or Workflows in general) using Calendly analytics. It’s a great idea, though! 

You might find a good solution in an integration with a CRM of some sort, though! You can read more about those options here. I hope this helps!

Kelsi - Calendly Community
    Arthur75483
    Arthur75483Author
    Community Member
    Nov 13, 2023 4:46 PM UTC

    Hey @KelsiEllie 


    I’m not sure to find anything useful with the “CRM integration of some sort”. 

    But I definitely thank you for your answer. 

    I would suggest the Product Team to consider offering visibility on those emails. 
     

    Cheers

     

    Arthur

     

    Kelsi
    Kelsi
    CalPal Emeritus
    Nov 13, 2023 4:55 PM UTC

    Hey @Arthur75483 - thanks for this feedback, again! I will loop in the product team for visibility for sure.

    As it pertains to CRMs, I would suggest looking into the functionality of things like Hubspot, ActiveCampaign and others like them. We integrate with many on this list. 

    Kelsi - Calendly Community
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