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Question

Calendly Workflows Texts/emails

  • February 20, 2025
  • 2 replies
  • 48 views
A

Hello!

 

I'm using Calendly workflows and my the show rate for my team has gone up 20% since I added these. 

I am trying to find out how many emails and texts we sent from these workflows. 

  1. Can we track email/texts sent?
  2. Can we track open rates or clicks or any actions the 
  3. How to access these stats in Calendly?

Appreciate any insights or guidance!

Thanks,

This topic has been closed for replies.

2 replies

David
Community Manager
  • David
  • Community Manager
  • February 20, 2025

Hi ​@Annie10264 - Thanks for reaching out.

At this time, there is not a way to track workflows, open rates or actions taken in the workflow emails - However we do have an integration with Mailchimp that may have more of these tracking features available.

These are some things that users have requested before, so I’ve forwarded this on to our product team to review. Hopefully we’ll see more added on to this in the future!

Let me know if you have any questions.

A
  • Annie10264
  • Author
  • Community Member
  • February 20, 2025

Unfortunately we don’t use mailchimp.

This functionality would be a really strong story, as I mentioned I was able to go from a 52% show rate to a 72% show rate for my team after implementing the email/text/text workflow and seeing this data could really reinforce the adoption of this tool.

 

David
J
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