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Hi All,

 

My Calendly was working fine until this week when an issue developed. I have noticed that when my client books a meeting, I can’t see his/ her details (and whether they have accepted or not) in my calendar.

When I open the meeting in Outlook, it shows more like an appointment than a meeting, with no attendee details.

Having run a test by setting up a meeting for myself, I can see that the invitee is not receiving a not receiving a calendar notification to ‘accept’ the meeting as before. They’re simply receiving a message that says ‘confirmed: meeting with...’ with an invite attachment.

Please help!!

Hi ​@Rob57872 - Thanks for reaching out! Sorry to hear this is going on.

The first thing I recommend users try when running into these kinds of issues, is disconnecting and reconnecting your Calendar on your connections page here: Calendar Connections page

 

Once its connected again, try scheduling a test meeting with yourself to see if the event shows up correctly. Let me know if this works!

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