I have 4 types of events that someone can schedule with me. For example, I have full day and half day mediations. It is not unusual for a client to request a change of date for a mediation (which can be readily accommodated) and to also request a change of event type, for example, from a morning mediation to a full day mediation. It is my understanding I cannot change the event type for a meeting that has already been scheduled. I must create a new meeting under the new event type and copy and past the information from the old meeting and then delete the old meeting. It would be very useful to be able to change a meeting from one event type to another already created event type.
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Hi
I can see how this can cause an issue on your end. I’ve gone ahead and forwarded your feedback to our product team to review! Hopefully we’ll see more built on to this in the future.
In the meantime, the best way to go about this is to cancel the meeting and rebook the user through through the contacts page. This way it will auto-populate with their information so you won’t need to copy/paste it.
Let me know if you have any questions!
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