Users are a pain so we like to have an admin control as much as they can with little access required to the platform (we link to Outlook calendars and Salesforce so they practically never have to login to Calendly). Through Managed Event Types, we can control all aspects of the event, even going so far as to be able to set custom hours for each individual user assigned to the managed event. However, there also exists a need to create specific schedules (which Calendly allows us to do) but it does not seem to allow me as admin to select said schedules for each individual in the managed event type. There is an option to do this but the only schedule that appears is the default Working Hours schedules, none of the other schedules created. What is the reason for this? I can’t quite work it out.
To summarise:
- I’ve created a Managed Event Type and assigned users
- I’ve created specific schedules
- I cannot choose these specific schedules for each user in the Managed Event type
I’m told by support that the user themselves will have to login and select the schedule. But if I can set custom hours for them why can I not select a schedule for them?
I may well be missing something here, perhaps someone can help explain the logic.
