I have had several instances when a client responds to a reminder about a virtual meeting, to cancel the meeting, but I don’t receive the message, only to show up to an empty meeting. I understand the email address is a no-reply address, however if they don’t notice (or aren’t tech savvy), they reply all the same. Is there a way to change the reply email address, or some other way to resolve this?
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Clients responding to email reminders
Best answer by David
Hi
Yes you have the option to send Workflow emails from your Gmail or Outlook account. This allows recipients to easily reply to you and keeps a record of your communication in your “Sent” folder.
You can read a walkthrough on this here: How to send Workflow emails from your Gmail or Outlook account
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