Hey there @David17254 -- great question!

When you set up an Availability Schedule, you’ll see an “active on” button in the top, lefthand corner of that screen. Click that dropdown > select the event types you’d like to apply that schedule to > click “save” > you’re all set!

I hope this helps!

p.s. all of our users on paid plans have access to our live chat function to contact support!

You can reach out to our support team, available 24/7 via live chat, by logging into your Calendly account > clicking “chat with us” in the bottom righthand corner.

I tried that at least 4 times and it doesn’t work……??????????  @David17254 

Hey @David17254 -- thanks for following up. Do you mind elaborating? What did you try, and what isn’t working? I am here to help! 

I set up my Availabiility schedule, clicked on the “Active on” button which opened up my one event type with a check box which I checked and then I clicked on “Save".  Then I went to my page at calendly.com/dgreer59 and clicked on the right arrow to the scheduling page which didn’t have anything scheduled.  I went through all your instructions from the beginning to set everything up and it all worked except for that.  My availability is set up for Monday thru Friday, can you check it to make sure I didn’t miss something/

Thanks, Dave
 

Hey there! You can use our Troubleshooting availability tool on your scheduling page in order to understand what's causing the conflict. I find it to be super helpful and it resolves most availability issues.   Please try this tool to see what is blocking your availability. 

Also, check these event type settings: 

• duration
• date range
• start time increments

to make sure they are set up correctly!

Lastly, remember all “busy” events on your connected “check for conflicts” calendar will block off your booking page. Using Google Calendar as an example: 

Calendly will view your Google events with this "busy" event status as scheduling conflicts and will automatically remove the time from your scheduling page (including all-day or multi-day events). You can access and change this setting by double-clicking on the event id in your calendar and changing the status from "busy" to "free" as shown below:

I hope this helps! If not, please do try reaching out to our support team. They can look at your availability and help you figure it out! Make sure to clear your cache and cookies and follow those other steps if you are having issues with live chat. 

Thank you!  I figured out the problem was with my availability schedule and now it’s working!

Dave Greer

Hey @David17254, that’s super awesome to hear! What was the issue? If you want to update me, that is! I am just glad to hear it’s all working now. Back to easy scheduling for you! Have a wonderful evening.