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Community Member
May 29, 2024
Solved

Contact Us page is down

  • May 29, 2024
  • 1 reply
  • 131 views

Hi, I have a question I don’t find in the help pages.  The contact us page is blank.  I tried clearing cache and cookies.  What am I doing wrong??

 

This topic has been closed for replies.
Best answer by Kelsi

Hey there! Sometimes website glitch. I’m sorry! We do not currently have any outages on Calendly.com so it’s likely a browser issue. I will include troubleshooting steps for you to try. You can also post your question here for me to answer! =) 

 

Try the below for getting through to support: 

  • run any updates needed on your browser/device and restart the browser/device
  • try another browser
  • try an incognito window/secret browsing window
  • try a different device
  • after running updates and restarting, clear your cache + cookies again and restart the browser one more time


How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history


Then, you can reach out to our support team, available 24/7 via live chat, by logging into your Calendly account > clicking “chat with us” in the bottom righthand corner.


 Remember, you can also post your question here in community. We are happy to help! =) 

1 reply

Kelsi
KelsiAnswer
CalPal Emeritus
May 29, 2024

Hey there! Sometimes website glitch. I’m sorry! We do not currently have any outages on Calendly.com so it’s likely a browser issue. I will include troubleshooting steps for you to try. You can also post your question here for me to answer! =) 

 

Try the below for getting through to support: 

  • run any updates needed on your browser/device and restart the browser/device
  • try another browser
  • try an incognito window/secret browsing window
  • try a different device
  • after running updates and restarting, clear your cache + cookies again and restart the browser one more time


How to clear browser cache

Browser Link for steps
Chrome https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Firefox https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Safari https://kb.wisc.edu/page.php?id=69468
IE 11 https://kb.wisc.edu/page.php?id=15141
Edge https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history


Then, you can reach out to our support team, available 24/7 via live chat, by logging into your Calendly account > clicking “chat with us” in the bottom righthand corner.


 Remember, you can also post your question here in community. We are happy to help! =) 

Kelsi - Calendly Community