Hey there @GateCityBikeCoop -- thanks for your post!
I suggest clearing your cache and cookies to try to resolve this. Oftentimes, little things like this get “caught in the cache” and it’s as simple as a reset! Completely close and restart your browser after you do this.
How to clear browser cache
If this does not resolve your issue, please let us know and send any further screenshots or details that might help us troubleshoot!
p.s. I noticed that you created four different topics, three of which are about the Contacts feature. In the future, you might consider creating one topic going over all of the issues you are having with a single feature in a bullet or numbered list -- this way, all of your answers are in one place, you aren’t getting a dozen notifications about answers from yours truly, and other community members searching for help later can see it all in a single post!
Just a suggestion, of course. =)
Looking forward to hearing back from you!