Hey there @GateCityBikeCoop -- I am sorry to hear this is happening!

The Contacts feature is still fairly new, and you will only see contacts automatically created for invitees that booked with you after Contacts launched as a feature. This was about 3 months ago. Are you noticing that the contacts that are missing are bookings from before that time, or after? 

Looking forward to hearing back from you!

These are new invitees, signing up for appointments which have not happened yet. The slots were just created in the past month. Thanks.

Hey @GateCityBikeCoop -- you are likely to need personalized support that I can’t quite offer from community on this. You can reach out to our support team, available 24/7 via live chat, by logging into your Calendly account > clicking “chat with us” in the bottom righthand corner.

I hope they can help!